Ratings based on 1,107 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
92% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Great hotel, Nice location

Posted Sep 16, 2014
Pros: Beautiful beach with decent snorkeling at the hotel.
Cons: Any way restaurant prices could be lowered?
Location: Hotel is in a remote area, but there is a free shuttle to the sister property in Hamilton. Taxis are expensive, but bus system is cheap & easy.
This is a beautiful hotel. It is a large resort with a nice pool. The shuttles run continuously until midnight between the ferry shuttle, beach and the hotel's restaurant. The staff tries hard to please and everyone is very friendly. Restaurant prices are high, but that appears to be true almost everywhere in Bermuda. I highly recommend this hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles, CA

A little bit of paradise.

Posted Sep 14, 2014
The room was adequately sized with no real frills, but it was clean and comfortable. The views from our balcony were wonderful. Since the island is only 22 square miles, everything is just a short cab ride away. The hotel is not directly on the water, but it does have a beautiful private beach within walking distance or via a hotel shuttle bus. Evening entertainment was wonderful, and the nearby italian restaurant was just ok. If you golf, the hotel has s course for you to enjoy. My wife and I plan on returning again and again.
5 out of 5
Recommended
for Everyone
by A verified traveler from h

Perfect spot for families

Posted Sep 11, 2014
Really a fabulous experience. Pools lovely, beautiful private hotel beach and right next door to horseshoe bay. Restaurants were delicious, excellent service and kids 5 and under eat for free all day! Highly recommended for families with kids!
4 out of 5
Recommended
for Everyone
by A verified traveler from Long Island, NY

Posted Sep 9, 2014
Great location to beautiful beaches including famed Horseshoe Beach. Waterlot Inn and Dock Lounge are amazing. Wine Cellar is closed though. Hotel is a bit dates though and could use an upgrade but totally Fine to stay at as clean and excellent staff.
5 out of 5
Recommended
for Everyone
by A verified traveler from NJ

Outstanding Getaway!

Posted Sep 9, 2014
Hotel was outstanding! Beautiful room ! Staff was helpful and curtious . Really felt the luxury of all the amenities ! Very good restaurants on the property! Only disappointment was that I payed extra for a room with partial ocean view . Did get the view plus the roof of the restaurant!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 8, 2014
Overall a great resort. The complimentary continental breakfast, which is served at the beach club, however, was underwhelming.
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect getaway

Posted Sep 8, 2014
Pros: Food and Beach
Food amazing and in Hotel restaurants, beach was great...fantastic service staff
5 out of 5
Recommended
for Everyone
by A verified traveler from Daytona Beach, FL

Fantastic place to stay while in Bermuda !

Posted Sep 5, 2014
Pros: Everything :)
The Fairmont was absolutely one of the nicest hotels we have ever stayed in. The view from our room was fantastic, the room itself was very clean. The entire staff was very friendly and helpful. The free shuttle service was great and the ferry over to Hamilton was a great ride. If we ever go back to Bermuda, we would definitely stay there again. The selection of the hotel's restaurants to eat in was good and it was also nice having several gifts shops right there within the hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 5, 2014
Stayed 6 nights! Absolutely the most beautiful place anywhere
2 out of 5
by A verified traveler

Just go to Mexico. Better experience an 2/3 that

Posted Sep 5, 2014
Pros: Great Staff
Cons: Expensive without value
Location: Just don't go
Just ok. But just go somewhere else and get a much better upscale experience! Shuttle is really a problem. You have to the a bus to EVERYTHING. Go to Excellece in Riviera Maya! or Iberostar Grand Pariso