Ratings based on 1,133 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
92% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from jacksonville, fl

business

Posted Oct 28, 2014
Pros: room & restaurant
Cons: nothing perfect
Location: unfortunately I was there on business. Location was not good for me but as I have visited once a year for many years, I will return.
It is a beautiful setting. Perfect rooms and great restaurant. Breakfast buffet outstanding.
5 out of 5
Recommended
for Everyone
by A verified traveler from Montreal, Canada

Class act from start to finish

Posted Oct 14, 2014
Pros: What is not to like? Beautiful room, scenery, hospitality.....
Cons: The a/c which I set at 63F was certainly not that temperature even though that's what it showed. Perhaps it was only our room.
Location: Quiet away from the hustle & bustle of Hamilton, beautiful beaches, no need to go searching for restaurants, Fairmont has the best!
Even though Hurricane Fay hit the southeast part of the island (and the hotel head on) without much prior notice, the hotel staff ensured that the guests were well taken care of. Kudos to the staff who must have stayed over from the previous night to ensure that the hotel kept running, buffet breakfast & all.
5 out of 5
Recommended
for Everyone
by A verified traveler from Allentown, PA

beautiful hotel with most accommodating staff

Posted Oct 14, 2014
Pros: Very clean everywhere inside and out.
Cons: Quite honestly, nothing!
Location: Even though this resort is at one end of the island, most sightseeing is within a half-hour shuttle / bus trip at less than $4. per person
What a perfect resort, high above everything so great ocean views. Very friendly and proud people, not like a Caribbean island. Very safe to travel and explore throughout which you can't do on any other island. Two 17-year-olds did sightseeing on their own and we didn't worry. The food was a little pricey but very good. This was our 3rd trip there and I'm sure not our last.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 11, 2014
Outstanding location, service, and food. Second time here and will return soon for a third!
5 out of 5
Recommended
for Everyone
by A verified traveler from Maine

Easy access to the best beaches

Posted Oct 10, 2014
Pros: easy shuttle up and down the hill to the beach from early in the day to late in the evening. excellent food options in a number of restaurants.
Location: Walk to Gibbs Hill Lighthouse: go up the tower for $2.50 per person. Well worth the hike and view is tremendous.
Older but well maintained and clean hotel with great views and easy access to the nicest beaches on the island. Request a harbor view room, more interesting.
5 out of 5
Recommended
for Everyone
by A verified traveler from Edgewater, NJ 07020

Beautiful hotel and close to our destinations

Posted Oct 8, 2014
Pros: The hotel was clean, beautiful, and the pubs, restaurants, shops and bars were right there! The shuttles were very easy and quick as well as the taxi.
Cons: The only thing, the bathroom had no vents on the ceiling for the odor! I didn't understand that....
Location: The locations was great! Close to all the beaches, the clubs, restaurants, etc.
We enjoyed it very much! The hotel is gorgeous! We were there for a destination wedding and it was close by to the Reefs Resort Club that the wedding was held out! The food was delicious and the drinks were excellent as well! The bed was spacious and soft and very comfy. It felt like we were sleeping on a cloud! The bell hops and door men were very attentive! I liked that in the late evening, through the halls, when I went to get ice, there was a security guard walking around!
4 out of 5
Recommended
for Everyone
by A verified traveler from BERMUDA

STAYCATION!

Posted Oct 8, 2014
An Organization celebrated its Anniversary we stayed for the entire weekend.
5 out of 5
Recommended
for Everyone
by A verified traveler from Ontario, Canada

Very luxurious hotel with excellent service

Posted Oct 8, 2014
We had a very restful stay in luxurious tropical surroundings. The staff were all friendly and helpful. The service was excellent. Facilities are well maintained and kept up to date. This was our second visit in four years and I noticed upgraded beach and pool furniture. I would have liked to see more local dishes offered at the restaurants.
4 out of 5
Recommended
for Everyone
by A verified traveler from New York

My stay overall

Posted Oct 5, 2014
It was a Great stay. I am hoping to go back again and recommend to my colleague
3 out of 5
by A verified traveler

Posted Sep 30, 2014
Pros: Bell man were very nice and accommodating.
Cons: Everything needs improvement. The experience was ok. I am sure people want more then ok. Across the board improvements are needed.
Location: Location was quiet and secluded. Not centrally located.
Staff was nice but non responsive to our concerns. First room smelled like mildew, the next room was overlooking the roof of the restaurant. Restaurants were limited and pricey. Quality of the food was ok.