Ratings based on 2 Verified Reviews

They paid and stayed. We double-checked.
3.0 out of 5
4.5 Room cleanliness
3.0 Service & staff
3.0 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified travelerfrom UK

Didn't live up to expectations

Posted Sep 2, 2014
I was very surprised this is a 4 star hotel. Whilst the location is excellent, the wifi didn't work very well, the staff were unfriendly and not very helpful and the walls were so thin, I could hear the alarm of the people in the room next door at 3:30 am. Also, the cosy 'snack bar' advertised on the website turned out to be a vending machine.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Miami

Very good hotel. Best location.

Posted Aug 6, 2014
I like this hotel. Parking 5 min. Away. Hotel in the heart of Bern.