Ratings based on 345 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
97% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from 東京

落ち着いた場所にある快適なホテル

Posted Jul 13, 2015
Pros: 場所、雰囲気
少し中心街から離れていますが、トラムがあるので不便ではなく、かえって落ち着いていてよかったです。ベルンの街が一望できるバラ園のある公園にもアクセス良いです。ホテルでは、スタッフの方が親切でした。朝ごはんも充実しています。
5 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta

Great experience!

Posted May 27, 2015
Pros: Quiet location although not too far from Old City.
Cons: Stayed two nights and the Restaurant was closed both days.
Location: Beautiful Rose Garden in walking distance. Walked everywhere even all the way to Gurten.
The staff was very friendly and helpful. Rooms were clean. Little Restaurants in walking distance. Public transportation in Bern is excellent. Walked a lot but also used trains and trams.
Comment from Hotel Management
Jun 2, 2015 by Annika Kobielak, Hotel Management
Dear J thank you very much for your stay in our hotel and for the time you have taken to share your experience on tripadvisor. Looking forward to welcome you again. Best wishes Annika Kobielak
5 out of 5
Recommended
for Everyone
by A verified traveler from turkey

Nice hotel

Posted May 24, 2015
Good staff, near city center, transportation is easy. Breakfeast is reason for selection:).
Comment from Hotel Management
May 26, 2015 by Annika Kobielak , Hotel Management
Dear Talip thank you for your stay in our hotel and the time you have taken to write this review. We will looking forward to welcome you again in our hotel. Best wishes Annika Kobielak
3 out of 5
Recommended
for Everyone
by A verified traveler from Hong Kong

Receptionist is nice, waitress could be improved

Posted May 21, 2015
A bit far from the city but still not difficult to reach by tram no.9 Hotel has give us a travel pass so no problem with the location at all Waitress in breakfast could have more smile to Asian Breakfast is okay mainly cold dishes Room is clean
Comment from Hotel Management
May 26, 2015 by Annika Kobielak, Hotel Management
Dear Emi First of all we would like to thank you very much for the time you have taken writing down your impressions. It is vitally important to us, receiving honest feedback from our guests. Furthermore, it is extremely helpful for prospective guests to choose a hotel in Bern. As you may know, we are very sensibly to reviews, negatives as well as positives. We check your inputs seriously and are looking forward to welcoming you again in our Hotel. Kind regards Annika Kobielak
5 out of 5
Recommended
for Business Travelers
by Helena from Stockholm

Nice

Posted May 2, 2015 on Hotels
Nice, clean rooms. Quiet area. Great breakfast buffé.
Comment from Hotel Management
May 11, 2015 by Annika Kobielak, Hotel Management
Dear Helena thank you for choosing the alpenblick for your stay in bern and the time you have taken to write this nice review. We looking forward to welcome you again in our hotel. Kind regards from the entire team Annika Kobielak
5 out of 5
Recommended
for Everyone
by A verified traveler from New Providence, NJ

Quiet Residential Neighborhood

Posted Apr 23, 2015
Pros: Quiet neighborhood and spacious room.
Cons: Nothing.
Location: We recommend renting the audio guide for the walking tour of the main area of the city. We used them for a full six hours.
We were pleasantly surprised with this hotel. The room was much larger than we expected, as was the bathroom and closet space. The room was light, bright and new. While it is located a little out of town, it is only two short blocks from the tram stop and only 10-12 minutes from the main train station. We appreciated the inclusion in our room rate of a tram/bus pass for unlimited rides for each of us during our stay. The breakfast choices were adequate. The price was quite good by comparison to hotels in town. All in all, we are very happy to recommend this hotel.
Comment from Hotel Management
Apr 28, 2015 by Guest Relation Manager, Hotel Management
Dear guest, I can’t begin to tell you how happy it made me to read about your experience at our hotel. The team here strives to make each guest experience as close to perfect as humanly possible. When we accomplish that goal we’ve done our job. I am so honored that you choose the Hotel Alpenblick while you were in Bern. And we’re extremely grateful that you took the time out of your busy schedule to share this wonderful feedback. I really appreciate it and know the team will as well when I share it with them. We look forward to welcoming you back again the next time you are in town. Kind regards, your Hotel Alpenblick Team.
4 out of 5
Recommended
for Business Travelers
by Michael

Posted Apr 20, 2015 on Hotels
Comment from Hotel Management
Apr 28, 2015 by Annika Kobielak, Hotel Management
Dear Guest thank you for choosing the alpenblick for your stay and the time you have taken to rate our hotel. Looking forward to welcome you again in our hotel. Kind regards Annika Kobielak
5 out of 5
Recommended
for Couples
by Vincent from Tracy, California

Wonderful hotel very convenient location to see the city

Posted Apr 18, 2015 on Hotels
We want to thank the staff at Hotel Alpenblick, especially Corinne. She was extremely courteous and helpful with our needs. Corinne gave us excellent feedback for our questions on local travel destinations, and she made sure we had the extra items we requested for our room to make us feel truly at home while traveling. She is a lovely person, and we wish her all the best. The breakfast buffet was excellent. We had plenty of choices and all the items were tasty and fresh. We would stay here again for sure.
Comment from Hotel Management
Apr 21, 2015 by Annika Kobielak, Hotel Management
Dear Vincent thank you for your stay in our hotel and the time you have taken to write such a nice review. We looking forward to welcome you again in our hotel. Kind regards Annika Kobielak
5 out of 5
Recommended
for Everyone
by A verified traveler from california

nice hotel nice location

Posted Apr 17, 2015
after check in,the hotel staff lent me a tea maker.help us to drink hot tea. Make us very happy.
Comment from Hotel Management
Apr 21, 2015 by Annika Kobielak, Hotel Management
Dear David thank you for your stay in our hotel and the time you have taken to write such a nice review. We looking forward to welcome you again in our hotel. Kind regards Annika Kobielak
4 out of 5
Recommended
for Couples
by Teresa from England

Good value

Posted Apr 13, 2015 on Hotels
Stayed just one night. The hotel is not in the centre but we were given free tram passes and shown how to walk into the centre in 15-20 mins. Good value for money in an expensive city.
Comment from Hotel Management
Apr 15, 2015 by Annika Kobielak, Hotel Management
Dear Guest thank you very much for your stay in our hotel and for the time you have taken to write such a nice review on expedia. Looking forward to welcome you again in our hotel. Kind regards Annika Kobielak