Ratings based on 83 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
3.9 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Canadian in Tokyo, Japan

Nice Location-Quiet Residential Area of Bern

Posted Aug 26, 2014
Pros: I was impressed with the friendly staff and the clean rooms.
Cons: The shower is very small. Aside from that, the room was comfortable.
Location: Old Town, especially viewed from above, is spectacular. The bear park is also very interesting, and there are some nice trails to go nature walking.
The hotel is about a 10-15 minute walk to the edge of Old Town. If you are interested in seeing the bears, they will be the first things you see as you walk into town from this direction. The scenery is quite beautiful as well, as you will be walking down from above. The hotel is also accessible by tram, and is located in a quiet residential area with lots of trees. The tram stop is just a few minutes walk from the hotel. The staff are very friendly and helpful. Breakfast is cold (cheeses, sliced meet, fruit, yoghurt) but the selection is pretty good and it's fresh.
Comment from Hotel Management
Sep 1, 2014 by Annika Kobielak, Hotel Management
Dear Guest We are delighted to hear that you enjoyed your stay at the alpenblick. Thank you for your kind comments about our staff. I am pleased to share your positive feedback with all our team members and we are glad to hear that you enjoyed your time with us. We look forward to welcoming you back with us again for another stay with us. Kind regards Annika Kobielak
5 out of 5
Recommended
for Everyone
by A verified traveler

Really attentive and kind staff!

Posted Aug 4, 2014
Pros: Staff
Cons: Hm... can't think of anything else..
Location: Rosegarden
Simona at the Reception was really efficient and helpful with providing information on the city as well as all the directions on the map. The hotel is very near to Rosegarden, which provides an amazing view of the old town. From there Bear Pit is only 10 minutes' away on foot.
Comment from Hotel Management
Aug 8, 2014 by Annika Kobielak, Hotel Management
Dear Diana we would like to thank you for your choosing the hotel alpenblick for your stay and fo the nice review on expedia. Simona thanks for the compliment and our entire team would like to welcome you again in our hotel the next time you are in bern. Kind regards Annika Kobielak
5 out of 5
Recommended
for Everyone
by A verified traveler from Salt Lake City, UT

5-Star Service

Posted Jul 27, 2014
Pros: We were given tram/bus tickets for free travel throughout Bern during our stay ... awesome!
Location: We walked to the rose garden park, the bear park and downtown for shopping. There is a great bakery and a grocery store close to the hotel.
We stayed in room 106 with our two teenagers. It had bunk beds and a queen bed. We can't figure out why this was only rated a 3-star hotel other than it doesn't have air conditioning (but we stayed in July and didn't need it). The service was excellent ... friendly and helpful. Breakfast was included each morning and it was very good. We had a great dinner at the restaurant too! We would definitely stay in this hotel again!
Comment from Hotel Management
Jul 30, 2014 by Annika Kobielak, Hotel Management
Dear Todd thank you for your stay in our hotel and thank you once again for the time you have taken to write a review for other travellers on expedia. We are very happy our team was able to make your stay an enjoyable one and we look forward to welcoming you back soon! Kind regards Annika Kobielak
4 out of 5
Recommended
for Everyone
by A verified traveler

Clean, nice hotel close to old downtown.

Posted Jul 21, 2014
Room was spacious for three people, amenities were fine, breakfast very good.
Comment from Hotel Management
Jul 25, 2014 by Annika Kobielak, Hotel Management
Dear Guest Thank you for the time taken to write such a nice comment. We are open for any kind of feedback; but prefer, of course the positive comments we are getting from our guests. Kind regards Annika Kobielak
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel walking distance to Old Town.

Posted Jul 17, 2014
Pros: Location and general ambience.
Cons: We were happy with things as they were. An excellent three hotel.
Location: Quiet area with several cafes and restaurants, local cinema and shops.
Very nice hotel partly old and partly new with a pretty garden . Restaurant good and there were facilities for eating outside in the garden . Situated in a pleasant, leafy area served by a very good tram service to the Old Town and the station. We enjoyed the lovely walking route to the Old Town via a park which overlooked the town that the hotel recommended. We found the staff extremely courteous and helpful. We enjoyed a Cencouple of meals at an Italian restaurant close by.
Comment from Hotel Management
Jul 25, 2014 by Annika Kobielak, Hotel Management
Dear Guest Thank you for the time taken to rate us on expedia. We are delighted you had a memorable stay with us and will make sure to forward your compliments to the team. We will looking forward to welcoem you again in our hotel. Kind regards Annika Kobielak
4 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco, California

Nice and comfortable place to stay

Posted Jun 28, 2014
Pros: Breakfast included with ample selections, not far from tram/bus stations.
Cons: Furniture is bland. Steel chair not comfortable, can be cold to sit on in winter months.
Location: Nice hotel less than 2km from city center.
Stayed 4 nights on a biz trip. Comfortable play to stay, not far from where I wanted to go.
Comment from Hotel Management
Jul 18, 2014 by Annika Kobielak, Hotel Management
Dear Brian thank you for your stay in our hotel and the time you have taken to write a review. We are glad you liked the location and facilities of the Hotel. We look forward to welcoming you back when you are next in Bern. Kind regards Annika Kobielak
2 out of 5
Recommended
for Couples
by A verified traveler

Posted Jun 9, 2014 on Hotels.com
Comment from Hotel Management
Jul 10, 2014 by Annika Kobielak, Hotel Management
Dear Guest thank you for you stay in our hotela and your honest review. On behalf of our entire team, I would like to apologize for not exceeding your expectations. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Kind regards Annika Kobielak
5 out of 5
Recommended
for Overnight Stay Before Destination
by Helen Reid from USA

Quiet area near sights and tram station

Posted May 25, 2014 on Hotels.com
The staff at the hotel were very helpful to me. I had all the amenities I needed and I could walk to some of the sights such as the rosé garden and bear pits. Those sights further away could easily be reached by the nearby tram. I really enjoyed my stay here and would recommend it highly. There restaurant was very good also.
Comment from Hotel Management
Jun 17, 2014 by Annika Kobielak, Hotel Management
Dear Helen Reid thank you for choose our hotel for your stay in bern. We are glad to hear that you enjoy your stay in our hotel and tha you recommend us. We're looking forward to welcome you again and wish you all the best. Kind regards from the entire team Annika Kobielak
5 out of 5
Recommended
for Couples
by Jocelyn from Hamilton, ON Canada

Clean, Comfortable and a Great Stay

Posted May 22, 2014 on Hotels.com
This hotel is just wonderful. The staff are friendly and very helpful, the rooms are very comfortable and the hotel is very quiet at night. The shower is a little small, but the whole place is so clean and comfortable feeling it doesn't really bother you. It is in a nice location close to bus routes and restaurants. There is a good breakfast included and the restaurant is nice, though only open Monday to Friday. We had a great time at this hotel and would definitely book there again if we ever return to Bern.
Comment from Hotel Management
Jun 12, 2014 by Annika Kobielak, Hotel Management
Dear Jocelyn thank your for your lovely feedback , we will make sure to forward it to our employees. Thank you once more for your honest feedback. We appreciate real statements, so it makes it easier for prospective guests finding a good value hotel in Bern. Kind regards from the entire Team Annika Kobielak
5 out of 5
Recommended
for Families
by LuRhe from San Jose

Great Neighborhood Hotel

Posted May 12, 2014 on Hotels.com
We were in the newer section of the hotel and everything was very pristine with good WiFi in the room. Bathroom was small for 2 at a time. Breakfast was yummy - boil your own eggs with a timer provided. Nice selection of meats and cheeses. Excellent front desk. Tram #9 from the train station was frequent and convenient. Hotel was less than 3 blocks from Tram #9. Look for the hotel sign with an arrow at the tram stop.
Comment from Hotel Management
Jun 12, 2014 by Annika Kobielak, Hotel Management
Dear LuRhe thank you for choose the hotel alpenblick for your stay in bern. Thank you once more for the nice compliment for our front desk team. We are happy that you have a nice stay in our hotel and lloking forward to welcome you back. Kind regards from the whole team Annika Kobielak