Ratings based on 136 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
98% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from U.

O melhor de Bern

Posted Jun 28, 2015
Excelente escolha, bem localizado, perto de tudo, quarto delicioso e uma equipe muito atenciosa ... recomendo
Comment from Hotel Management
Jul 3, 2015 by Hotel Schweizerhof Bern, Hotel Management
Dear U We appreciate your comments regarding your stay at Hotel Schweizerhof Bern. It is a great satisfaction for all of us that you enjoyed your stay with us and felt comfortable at the Hotel Schweizerhof Bern. Thank you very much for your positive feedback. With pleasure we will share your comments with our team, who certain will be encouraged by your remarks. We are very much looking forward to welcoming you back to the Hotel Schweizerhof Bern and in the meantime we remain with our best wishes. Kind regards Anja Mosimann Quality Manager Hotel Schweizerhof Bern
5 out of 5
Recommended
for Families
by Adriana from brasília

Lobby muito barulhento.

Posted Apr 6, 2015 on Hotels
Embora esteja na frente da estação, o hotel é muito bem localizado. Contudo, como estávamos fazendo uma viagem de carro pela Suíça, assustou-nos um pouco a chegada ao hotel pois o lobby do hotel é muito barulhento, com um entra e sai de pessoas que destoa de outros hotéis desse padrão na Europa e na Suíça. o Serviço é bom, mas a recepção é acanhada para um hotel desse nível. O serviço de concierge falha pois não funciona à noite. Tenho dúvidas se vale o investimento, embora o quarto seja muito bom, não houve renovação das amenities no período em que estivemos hospedados.
5 out of 5
Recommended
for Everyone
by A verified traveler from Doha

very nice do not miss it

Posted Mar 16, 2015
One of the best hotels nice people nice room and nice facility
Comment from Hotel Management
Mar 18, 2015 by Hotel Schweizerhof Bern, Hotel Management
Dear nice hotel Thank you very much for taking the time to write short review about your stay at the Hotel Schweizerhof Bern. It is always a pleasure to receive positive feedback. With pleasure we will share your compliments with our team, who will be encouraged by your remarks. We are very much looking forward to welcoming you back to the Hotel Schweizerhof Bern and in the meantime we remain with our best wishes. Kind regards Anja Mosimann Quality Manager Hotel Schweizerhof Bern
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Parfait

Posted Mar 8, 2015 on Hotels
Rien a redire
4 out of 5
Recommended
for Couples
by Natan from Sao Paulo

Stay there. Amazing.

Posted Mar 1, 2015 on Hotels
Amazing Hotel!! Front desk very very supportive and polite ! Room was very luxurious, cosy, with a amazing bed. Very clean ! Unfortunately I had a problem with noise, comming from a Convention it was happening in the hotel. But the staff offered me the opportunity to change the room. Breakfast was not included thus we didn't have it. 1 min from the central station (just in front of it). Really recommend !!
Comment from Hotel Management
May 9, 2015 by Hotel Schweizerhof Bern, Hotel Management
Dear Natan Thank you very much for staying at the Hotel Schweizerhof Bern and for taking the time to tell us about your stay. We are happy to hear, that you enjoyed your stay with us although you had to experience some inconveniences. We do apologize once again for the noise. We are looking forward to welcoming you back again one day and remain with our kindest regards Anja Mosimann Quality Manager Hotel Schweizerhof Bern
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Basically faultless

Posted Feb 21, 2015
This is a spectacularly good hotel in more or less every way. Really nice and helpful staff, comfortable rooms and wonderful facilities all in a great location in central Bern. Highly recommended.
5 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Fantastic hotel, perfect staff, modern room.

Posted Feb 17, 2015
Pros: Some of the highlights: hot towel when you arrive at the hotel. Fresh fruit in the room. A live orchid in the room. Beverages in the room are included
Cons: It can be a little hot in the winter, but opening the window a crack at night will cool off the room.
Location: Bern was wonderful, and it also gave us pretty simple access to day trips to Basel and Zermatt.
What a great hotel! A little gem that goes out of their way to make your stay as enjoyable as possible.
5 out of 5
Recommended
for Families
by A verified traveler

Excelent

Posted Feb 15, 2015 on Hotels
Excelent
5 out of 5
Recommended
for Families
by A verified traveler

心のこもったサービス、最高のホテルです。

Posted Jan 27, 2015 on Hotels
素晴らしいホテルです。 私は部屋をアップグレードして頂きました! 部屋も清潔でホテルのスタッフは何人かを除き皆さん何という感じの良さ、と感動です! ある雪の日にドアマンに傘を貸して下さい、と言うと雪なんか降っていない、今日は降らないので必要ないと言って貸してくれませんでした。諦めて少し歩き始めましたが雪がかなり降ってきたし納得出来ないのでもう一度ホテルに戻り、雪が降っています傘を貸して下さいと強く言うと、ホテルに帰ってくるのか、部屋の番号は?と聞かれました。ちょっと五つ星であり得ない対応です。こういう人種差別を持っている人は残念ながらドイツ語圏には多いですが五つ星のホテルでは残念で諦めがつかないです。 その人以外は最高です!個人的な事なのでホテルの評価は下げません、今回は。
5 out of 5
Recommended
for Business Travelers
by Olivier from Lausanne

Great hotel, great location, great service.

Posted Jan 26, 2015 on Hotels
One of the best hotels in Switzerland.