Ratings based on 37 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.6 Service & staff
4.0 Room comfort
4.2 Hotel condition
They paid and stayed.
for Familiesby A verified traveler from UK
Nice hotel, five minute walk from the station.Posted Jul 31, 2014
Pros: Spacious and clean room with good views and amenities. Courteous staff. Excellent breakfast.
I was in Interlaken with my husband and children for three days and really enjoyed our stay.
for Everyoneby A verified traveler from southern ca
Great hotelPosted Jul 16, 2014
They helped us out a lot when our got sick. Great staff.
for Getaway With Friendsby A verified traveler
Great stay!Posted May 25, 2014 on Hotels.com
Hotel was very convenient to the Interlaken West train station and still pretty close to Interlaken Ost. Staff was super helpful in planning events, making dinner reservations and helping book train tickets. Also just had great views over the river. Highly recommended
for Business Travelersby Sam
Posted May 1, 2014 on Hotels.com
Recommendedby A verified traveler
Great Locations, Great ServicePosted Jan 2, 2014 on Hotels.com
Could do with better pillows, but to have the backdrop of the Alps and a view of the water and city - well worth it.
for Couplesby Vivek A from UK
Lovely hotelPosted Oct 18, 2013 on Hotels.com
Well located, friendly staff and great views of the surrounding area.
for Familiesby Happy Travellers from Arizona, USA
Just right for usPosted Oct 15, 2013 on Hotels.com
Enjoyed being on the top floor (even though the elevator only goes to the floor below). Enjoyed the balcony view of the river and the mountains. Hotel staff was very courteous and helpful. Breakfast was great. This was our second stay and we would stay there again.
Recommendedby A verified traveler
Great Location, Great Staff!Posted Oct 3, 2013 on Hotels.com
One of the best places to stay in Interlaken, great food right down the road.
for Everyoneby Roger from Melbourne, Australia
Older style hotel but clean.Posted Sep 30, 2013
I stayed here 4 nights. It is an older style hotel and is clean. Breakfast was very elegant and excellent with a great selection of decent food. The hotel is very close to the train line and Interlaken West station, this is both good and bad. Some rooms face the train line about 30m away You can therefore hear passing trains from 530am to after midnight when they finish. Trains engines are pretty quiet but sometimes their brakes are not when arriving at Interlaken West from Interlaken Ost. This was a problem for me sleeping on the first night until I asked for another room, which was much quieter and faced away from the train line. There are rather squeaky floorboards here too, meaning you can hear passers by in the halls and in rooms above you. I found the staff were extremely helpful and arranged a room change, train tickets to Lauterbrunnen end even resolved laundry issues when the local Laundromat failed me on the last day. Wifi internet worked fine for me from my different rooms. Actually I liked my stay there in the end, after a somewhat painful first night with too little sleep. The quieter room resolved that for me.
Recommendedby Stephen from Houston
Great Location but basicPosted Aug 14, 2013 on Hotels.com
The hotel is conveniently located close to the West Station. The floors are squeaky and the rooms can be a little loud. The location is beautiful. The staff was fantastic. We had a medical problem in Switzerland and they were terrific.