Ratings based on 3 Verified Reviews
They paid and stayed. We double-checked.
3.3 Room cleanliness
4.0 Service & staff
3.0 Room comfort
2.3 Hotel condition
They paid and stayed.
Recommendedby A verified traveler
Great LocationPosted Nov 6, 2013 on Hotels.com
Beautiful, being the last customer before the hotel closes for winter break. Top notch service..
for Familiesby Kevin from O'Farrell
charming old hotelPosted Oct 23, 2013 on Hotels.com
not for everyone, it is old and worn. staff are great, location amazing
for Familiesby CG from Virginia
Posted Jul 1, 2013 on Hotels.com
Hotel Regina was, no doubt, a 5 star hotel about 50 years ago. However, it has not been maintained or updated to still deserve a 4 star rating today. The rooms are like walking into a time warp. The staff try very hard but that can't overcome the fact that bathrooms, furniture and bedding belong in a 1 star or less establishment. I booked a triple room. Even though it was a suite, they said they couldn't put a rollaway in it. I had to pay for an additional room! They insisted hotels.com had erred and not told them of our needing a triple. No other hotel at our 4 other destinations had it wrong, only Hotel Regina. Wengen is a most beautiful place that I would definitely return to, just NEVER AGAIN Hotel Regina.