Ratings based on 3 Verified Reviews

They paid and stayed. We double-checked.
2.7 out of 5
3.3 Room cleanliness
4.0 Service & staff
3.0 Room comfort
2.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
by A verified traveler

Great Location

Posted Nov 6, 2013 on Hotels.com
Beautiful, being the last customer before the hotel closes for winter break. Top notch service..
3 out of 5
Recommended
for Families
by Kevin from O'Farrell

charming old hotel

Posted Oct 23, 2013 on Hotels.com
not for everyone, it is old and worn. staff are great, location amazing
1 out of 5
Recommended
for Families
by CG from Virginia

Posted Jul 1, 2013 on Hotels.com
Hotel Regina was, no doubt, a 5 star hotel about 50 years ago. However, it has not been maintained or updated to still deserve a 4 star rating today. The rooms are like walking into a time warp. The staff try very hard but that can't overcome the fact that bathrooms, furniture and bedding belong in a 1 star or less establishment. I booked a triple room. Even though it was a suite, they said they couldn't put a rollaway in it. I had to pay for an additional room! They insisted hotels.com had erred and not told them of our needing a triple. No other hotel at our 4 other destinations had it wrong, only Hotel Regina. Wengen is a most beautiful place that I would definitely return to, just NEVER AGAIN Hotel Regina.