Ratings based on 5 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
100% of guests recommend
4.2 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Other
by Jeroen from Netherlands, living in singapore

Basic hotel but very pleasant and helpful staff

Posted May 26, 2014
Pros: Staff, especially the receptionist
Basic hotel with only the bare minimum on facilities, made up by the gorgeous view of the Eiger, the very helpful and friendly staff. Good hotel for an overnight stay when all you need is a bed and breakfast in the morning.
4 out of 5
for Getaway With Friends
by KayDee from Kolkata

Room with a view

Posted May 9, 2014 on Hotels.com
The hotel is very conveniently located near the Grindelwald station and easily walkable even if you have a bit of luggage. The Crystal Annexe was like an apartment building complete with a door access key and a little elevator. The rooms are spacious (as compared to other hotels in Switzerland) and are equipped with basic necessities like towels, hair dryer etc. I would recommend carrying your own toiletries since they provide an all in one kind of squeeze bottle soap. There is no hot water kettle, cups or glasses in the room. The check-in and check-out was very fast and efficient, and the breakfast is a nice basic spread- eggs, cereal, bread, butter, though there was hardly any fresh fruit. Just enough to quench the mountain air hunger but not worth sitting an enjoying for a long time. I will stay here again, since the price is good, and Grindelwald is really a beautiful small town to stay if you intend to go up Jungfraujoch.
5 out of 5
for Couples
by Naveen De Silva from Forchheim, Germany

great location and fantastic service

Posted May 4, 2014 on Hotels.com
Daniel our host was perfect and extremely friendly ana thank you Daniel for the jacket
4 out of 5
for Couples
by Sai

This traveler left a rating score only Posted Apr 29, 2014 on Hotels.com
5 out of 5
for Couples
by A verified traveler

Great hotel in an idyllic setting

Posted Apr 28, 2014 on Hotels.com
We had a nice stay here while in Grindelwald. The room was comfortable and clean (we were in the Crystal Annex building) and everything appeared to be fairly new there. We loved having a balcony so we could enjoy the view of the Alps from our room. The complimentary breakfast was delicious and they offered a great spread. The staff were attentive and helpful, and held our luggage while we went sightseeing our last day there. I highly recommend this hotel for anyone planning a stay in Grindelwald.