Ratings based on 2 Verified Reviews

They paid and stayed. We double-checked.
3.0 out of 5
4.0 Room cleanliness
4.0 Service & staff
3.0 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by Juliafrom Switzerland

good location, nice views

Posted May 14, 2013 on Hotels.com
Very close to the famous Reichenbach waterfalls , could see them out of the window! Good restaurant and bar right on the door step, 5min walk from SBB train station
1 out of 5
by A verified travelerfrom Fargo, ND

Large room, poor quality

Posted Aug 17, 2011
This hotel was very poor value for money. Our room was large (in fact, they "upgraded" us to a larger room) but definitely substandard for the money we paid. The carpet was worn to the extent that the backing showed in one place. The wallpaper was opening up at the seams, and the radiator was leaking and leaving a wet patch on the floor. The sofa was shabby and definitely uninviting. The bathroom was okay, but apart from the small towels and liquid soap/shampoo, the only amenity we had was a shower cap. The large public spaces in this old hotel were light, airy and nicely painted, but they need to invest in the guest rooms. The front desk staff were friendly and helpful, but I certainly would not recommend this hotel to anyone.