Ratings based on 148 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Maryland
Close to the restaurantsPosted Aug 19, 2014
It was nice and clean and the staff was very friendly .
for Everyoneby A verified traveler
Our StayPosted Aug 18, 2014
Pros: Location to the lake and restaurant row.
Cons: Perfect, no improvements needed.
Location: Excellent family atmosphere, restaurants, shops, etc.
We stayed for 1 night (Saturday night). The premises were spotless and the employees extremely helpful, courteous and highly customer-focused.
for Everyoneby A verified traveler
Nice hotelPosted Aug 4, 2014
Pros: Clean, quite, everything nearby.
Cons: Parking lot was full on a Saturday night.
Room and staff were great, parking late on Saturday night is terrible.
for Everyoneby A verified traveler from Western Virginia
Nice, in business park, near to restaurantsPosted Jul 7, 2014
Pros: Nice view, handy to why I was there,
Cons: TV channel guide and TV controls
Location: Within walking distance of a lake with swan boats and restaurants.
Why is it that the guide to TV in the room, doesn't correspond to how they've actually programmed their cable channels? This is the second time in a row, that following the guide in the room, I could ONLY get FOX or ESPN and not CNN or others? Its also frustrating having to go back to the hotel menu and get ad after ad for pay-for view things, just to change the channel !
for Couplesby A verified traveler
Posted Jun 25, 2014 on Hotels.com
Recommendedby A verified traveler
Posted Jun 20, 2014 on Hotels.com
Everything was top notch...will stay there again.
for Everyoneby a traveler from r
Great locationPosted Jun 17, 2014
Super hotel. Great location and the staff was helpful
for Business Travelersby VMMOUNTAIN from Denver
Hotel great, dining not so greatPosted Jun 16, 2014 on Hotels.com
The hotel was nice. Great location with walking, shopping and dining very close by. I was not however impressed with the staff at the restaurant in the hotel. Slow and one waitress shook her hands between my friend's face and his menu to get his attention. Very rude. Other servers were very slow and one morning it took 20 minutes just get menus. Stay at the hotel but perhaps check out the many dining options off site.
for Personal Eventby A verified traveler
Great Service, Good LocationPosted Jun 12, 2014 on Hotels.com
Lindsay checked me in and she was fantastic! She was very friendly and allowed me to check-in early as well as switch me to a handicap accessible room. The only downside was that the walls are very thin and you can hear EVERYONE walk past in the hallways at all hours. The room itself was very comfortable and since I stayed over the weekend there was no charge for the Wi-Fi. Overall, I'd stay there again. Good location and lots to do nearby.
for Personal Eventby DoreenTT from Maryland
Good Stay with a few areas needing improvement.Posted Jun 11, 2014 on Hotels.com
Positives: The room was on the second floor, small but featured Direct TV, easy-close drawers, iron/ironing board, and a blow dryer. The room was very clean and quiet (there was a wall between bed area and hallway), a big factor in my stay, and the bed was comfortable. The water pressure in the shower was the best I’ve ever had at a hotel. Less than ideal: There was no Bell Hop so waited about 15 minutes for Security to carry my bags up. My view was the back of the hotel sign, the blow dryer was hidden in the closet so I didn’t see it until my last day. The Room Service menu didn’t have a wide selection. Be aware the Fiji water on the desk is NOT free. The three bureau drawers were not very deep. The room was stocked with Thann Aromatic Wood hair/skin care products which are the worst smelling products I ever encountered. I used my own instead. The service was OK but spotty. When I first arrived, I think newbies were on duty, particularly the restaurant staff. While they were all very nice, the waitresses concentrated so hard on folding napkins, they forgot to take orders, follow up, and provide a bill. But by Friday/Saturday, all were attentive.