Ratings based on 577 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Personal Event
by A verified traveler

Posted May 23, 2014 on Hotels.com
Everything was ok enough except for a few things. 1) restaurant was really expensive. 2) room design was crazy. Double-door bathroom doors, light switches in odd places, outlets were rarely near... anything. It was nice enough looking... just horribly inefficient and inconvenient
Comment from Hotel Management
Jul 26, 2014 by Stacy, Hotel Management
Thank you for sharing your comments about your recent stay with us. I am sorry to hear that you found the room design and layout inconvenient. We work hard to have products and services that help our guest relax and enjoy their time with us. We are looking at a option to move some of the inroom outlets to more convenient locations to assist travelers with their needs to plug in multiple device while staying. Again, thank you for your feedback. Safe Travels
4 out of 5
Recommended
for Couples
by Paul from Maryland

wine tasting

Posted May 23, 2014 on Hotels.com
Hotel was very nice, quiet location. Room w/King bed was comfortable and clean. Utilized the fitness center. Three elliptic machines and three treadmills, limited weights, small pool. The grounds surrounding the hotel was very nice as well. Free parking.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great service

Posted May 22, 2014
Hotel staffs were very friendly and helpful. Free hotel shuttle saved a lot of hassle for people like us who do not drive.
3 out of 5
Recommended
for Couples
by Terrence from Rockville

Birthday Gwtaway

Posted May 20, 2014 on Hotels.com
This was a planned get away for my girlfriend birthday. My hotel was paid for in advance in full. When I checked in my room was not available and they said they had no idea when that might be. Then I go to a double queen room which was not what I reserved and then the key doesn't work. Then I had to go back down stairs to get that fixed and asked if it was a shuttle service which customer said there was upon request. I requested the shuttle at a specific time and had to wait 45 minutes which messed up the surprise birthday gathering that I had for my girlfriend. The staff seemed overwhelmed. The room had no refrigerator, My stay was not that great and for the location beware of the what you are paying for.
4 out of 5
Recommended
for Personal Event
by A verified traveler

Clean, easy parking

Posted May 20, 2014 on Hotels.com
Hotel was clean, easy to use, in a quiet area - but I could clearly hear the people in the room next door talking. Good thing they were not rowdy. It's a good place to stay if you have a car, but a bit challenging (about 30 minutes to walk to the Shady Grove metro stop) if you don't have a ride. It is set back in a kind of suburban area of apartment buildings and office buildings, but nicely landscaped with lots of green lawn and trees around. I chose it for a great rate deal, and it worked fine b/c I had transportation. There are a few restaurants in easy walking distance (about 8/10 of a mile according to my smartphone map), but the area seems a bit unpopulated and empty, with lots of vacant storefronts.
Comment from Hotel Management
Jul 26, 2014 by Stacy, Hotel Management
Thank you for staying with us. As you noted we are about one mile from the Shady Grove Metro Station on the Red Line. We do have a shuttle that will take you to the station as well as a community shuttle for King Farm which guests are welcome to use to and from the station. Again, thank you for staying and thanks for sharing your comments on what you enjoyed about the stay. Safe Travels.
5 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted May 20, 2014 on Hotels.com
5 out of 5
Recommended
for Everyone
by K from Boston

Nice Hotel

Posted May 19, 2014
Pros: The bathroom was large. Nice walk in shower that was big enough for 2. King size bed was comfy. Nice towels. Starbucks coffee in the room!
Cons: Thermostat didn't work. I chose not to say anything until I checked out. The temp was fine in the room. Could use a small fridge.
Location: Close to highway.
Only stayed a night, but the hotel was nice and clean. Staff was friendly. Easy to find. Will stay here again.
5 out of 5
Recommended
for Personal Event
by Kim from Jacksonville, nc

nice place to stay

Posted May 19, 2014 on Hotels.com
very nice clean place
4 out of 5
Recommended
for Everyone
by business travel from New Jersey

Good hotel

Posted May 16, 2014
Very good accommodation. Lovely staffI would definitely recommend this as a place to stay in Rockville
5 out of 5
Recommended
for Families
by ginger from new braunfels, tx

Nice hotel, close to relatives.

Posted May 14, 2014
Pros: Convenient location.
Cons: Nothing
Location: It was convenient to visit family.
We had a wonderful stay and enjoyed visiting with family.
Comment from Hotel Management
May 15, 2014 by Stacy, Hotel Management
Thank you for staying with us at Sheraton Rockville. We hope to see you again in the near future. Safe Travels!