Ratings based on 582 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
88% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful few days at the Avalon

Posted Feb 16, 2015
Pros: Staff very helpful and friendly and very efficient.
Cons: The planters on the balcony was a bit messy and let the room down.
Location: Rodeo drive, shopping, galleries, restaurants.
Really helpful staff. Wonderful service. Clean, friendly, close to center of Beverly Hills. Great food, lovely to sit by the lit pool in the evening. Very quiet room and all round good stay.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom philippines

Excellent staff

Posted Feb 5, 2015
I requested a change of room and the front desk acted immediately. Valet parking was prompt and courteous. I left gowns I purchased in the closet and they were kept for me till I could come back for them in 2 days.
4 out of 5
Recommended
for Couples
by A verified traveler

Beautiful and Comfortable Mid-Century Design Hotel

Posted Feb 3, 2015
Avalon is a great option when visiting LA. Rooms are spacious, clean and visually pleasing. The beds are very comfortable and all amenities are in great shape. Staff is always very courteous and ready to help. The location is very convenient and the price is a deal compared to other hotels in the area.
3 out of 5
by A verified traveler

Room was disappointing

Posted Jan 22, 2015
Recently stayed here and got a room in the "addition," which is through the lobby and across an alley! It was in need of a major renovation. On the plus side, the hotel has a great location and the staff are helpful and friendly.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom UK

Convenient walking location

Posted Jan 19, 2015
Booked for my 40th birthday with husband for the week. On arrival the smell of the room was awful smelling of Pets, also the entrance to room was just above a carpark. Not a nice site at all. We asked to change room and got a slightly better room and less smell, although still was existent. We then decided to upgrade to 1 bed suite as still it was not comfortable. Obviously this was better and spacious but came with a price! There were problems with lighting wiring as every room we went to has flashing bulbs either at entrance or corner etc.. The creaking of floorboards on floor above were very annoying. If not upgraded room, we would not stay here again unfortunately. Staff were all very friendly but the room service we had 3 mistakes during the 7 day stay. They were apologetic which were nice at least they tried to improve. We also got free bottle of bubbly which was a nice gift. Food at restaurant is great quality, location is fabulous to shops/cafés, just smell in room and lift, carpark view is most off putting. Bed was way too soft and we both ended up with back ache every morning. Hope they improve and we would visit again as it's a shame, since staff were most friendly!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Stamford, CT

convenient location, bigger than it looks

Posted Jan 13, 2015
Pros: Location
Cons: TVs in the gym
Easy check in, great restaurant, adequate gym - and close to all we needed to do inBeverly Hills area.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Johns Creek, Georgia

Such a LOVELY bunch of staff!

Posted Jan 7, 2015
Pros: Swimming Pool. Cafe. Decor.
Cons: Rooms! The car drive way!
Location: Nice location. But everything is a car drive away!
I was very pleasantly surprised by an incredibly friendly and accommodating Staff - from Front Desk to the Valet Parking Staff. It has a lovely pool. I loved it. Cute quaint restaurant. I loved it too.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Kansas City, MO

Beautiful hotel with great service

Posted Jan 5, 2015
Pros: The decor and staff service were excellent!
Cons: I would recommend that the area by the pool be cleaned up a little more.
Location: I went to hollywood for the night and it was a great location!
The staff was extremely friendly and greeted us with drinks upon arrival. The room was extremely clean and the valet service was very courteous as well. I'd definitely stay at this hotel again.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Denver

Wonderful walkable location

Posted Dec 28, 2014
Pros: Location, staff, room
Cons: Cleaning of room and halls over holidays
We had a nearly perfect experience at the Avalon. Stayed over Christmas, walked to Beverly Hills for last minute shopping, enjoyed breakfast at the hotel one day and walked to Tarte Tatin nearby second day. Both excellent. Hotel staff were very helpful and positive. Room cleaning over holiday wasn't great, but after Christmas it was back to perfect. Recommend staying in the annex rooms with private patios for quiet and privacy. We have family living near the hotel and so we will stay there again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 27, 2014
We had a large dog and their policy us one for under 40 lbs but they allowed him anyway which was great after traveling all day. The additional $40 parking is obscene.