Ratings based on 171 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
98% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom ireland

good hotel but a bit out of the way.

Posted Mar 12, 2015
Pros: most things
Cons: lifts are slow
Location: a bit out of the way, the sister hotel Wiltshire is better placed.
A typical Four Seasons hotel, they do well at what they are meant to do well no complaints.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 1, 2015
Pros: house car and driver
from the time you walk in till you leave they get 5+stars
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Boston, MA

Memorable Hotel Experience

Posted Feb 28, 2015
We arrived exhausted from a long flight. Upon arrival, staff was gracious and efficient including offering adorable stuffed animals to children in tow. Flawless service upon arrival was carried out throughout our stay. House car made getting around easy as we do not know LA. Pool area was a mini-vacation on it's own. Staff greeted us by name daily and were extremely attentive. Poolside service was great.. freshly brewed Green Tea and healthy snacks made for a lovely respite. We look forward to returning to the Four Seasons to repeat our terrific experience.
4 out of 5
by A verified traveler

还不错

Posted Feb 20, 2015
在四季酒店里,这家不算好,稍微有些老旧,地毯旧,wifi太差,用有线还要收费。床还算舒服。服务还行。但不值这个价
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Oakland, CA

Lovely hotel

Posted Feb 19, 2015
I had a wonderful time at the Four Seasons and would stay here again. There were just a couple drawbacks to our stay. First, the room and bathroom were on the small side compared to the last Four Seasons I stayed in abroad and most 5-star American hotels. There was no separate bathtub. Second, the gym was very small and overrun by children on both days I went in it. There are signs posted that no children younger than 12 (I think) are allowed without an adult, but I did not see any staff intervene when this happened. At one point, there were eight children younger than 10 who were on the machines, moving weights, jumping on equipment, and bouncing the exercise balls. I realize that it is not so easy to ask guests to get control over their children, but a gym is not a playground! I love kids, but this was very irritating and dangerous for the young children themselves.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

exquisite and infinite sunday brunch in nice hotel

Posted Feb 18, 2015
cleanliness ok, though bathroom was a little old in every way
4 out of 5
Recommended
for Everyone
by A verified travelerfrom orange county ca

Great room but the spa was lacking.

Posted Feb 17, 2015
We enjoyed our stay at the hotel. The only disappointment was the spa or lack of a real one. The massage room was a converted hotel room. The locker room and steam room were not worthy of a Four Seasons. If you've ever stayed at the Four Seasons Hotel , you become accustomed to the quality of the spa being the highest caliber. This one was nowhere near that caliber. The problem is you're still paying for what you expect to receive at the four seasons in terms of the spa. Either they upgrade the spa facilities or lower the prices to a three-star hotel.
5 out of 5
Recommended
for Couples
by A verified traveler

Amazing hotel

Posted Dec 29, 2014 on Hotels.com
Outstanding
5 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted Dec 23, 2014 on Hotels.com
5 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Always feel at home

Posted Dec 20, 2014 on Hotels.com
excellent courteous service Always happy to accommodate every wish and need.