Balcony view
Check availability

Reviews of Vacancéole Résidence Le Saint Clair

2 out of 5
Vacancéole Résidence Le Saint Clair
4 Impasse de la Misaine, Cap d'Agde, Agde, Herault

Reviews

6.2
Rating 10 - Excellent. 33 out of 213 reviews" "
Rating 8 - Good. 53 out of 213 reviews" "
Rating 6 - Okay. 53 out of 213 reviews" "
Rating 4 - Poor. 40 out of 213 reviews" "
Rating 2 - Terrible. 34 out of 213 reviews" "

6.6/10

Cleanliness

6.2/10

Staff & service

7.0/10

Amenities

6.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Darren

Liked: Cleanliness, amenities, property conditions & facilities
Great location and price.
Stayed 1 night in Jun 2023
Response from Nesrine on Jun 25, 2023
Hello Darren, Thank you for your comment. It will be a pleasure for us to welcome you again.Best regards,

6/10 Okay

Anthony

Traveled with partner
Disliked: Cleanliness, amenities
No aircon, no parking, Checkin super early. And terrace dirty.
Stayed 2 nights in Aug 2022

2/10 Terrible

Antonio, Ottawa

Traveled with group
Disliked: Amenities, property conditions & facilities
The place is dirty. The area very noisy. You do not get a bed but a sofa. And NO air conditioning.
Stayed 1 night in Jul 2022

8/10 Good

jose manuel

Stayed 2 nights in Jun 2022

6/10 Okay

John

Liked: Cleanliness
Basic property that needs to be upgraded
Basic property that needs an upgrade. Limited use of English, which is hard if you are foreigner that does not speak French. Very limited hours of operations which means that you can check-in in two tranches: the mornings or mid afternoons.
Stayed 1 night in Jun 2021

6/10 Okay

KIM

Liked: Cleanliness, room comfort
Check was easy, but information given by the reception for parking was not correct. Was informed that it was free, but it proved to be extremely expensive. Room was comfortable and clean.
Stayed 1 night in May 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Nice staff, but the benefits end there. The pictures shown completely misrepresent the property. No A/C in our room, so we got moved to a better room. Could not use the pool area the first morning as they were cleaning the deck. The second day, the pool was drained. No notification of that. While the hotel was reasonably clean, maintenance is sorely lacking. Parking very difficult.
Stayed 3 nights in May 2018

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Apartment was in perfect location. Served as a great base for winning and dining in the marina. Close to all amenities.and a 10mon walk to beach. Have recommended to friends to use when they go in July
Stayed 2 nights in May 2018

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Good for a short stay
A reasonably priced, clean and adequate room for our stay. Very close to the port and bars and restaurants. Continental breakfast was adequate if unspectacular, but value for money.

2/10 Terrible

David

Disliked: Staff & service, property conditions & facilities, room comfort
If English look elsewhere
Me,my wife and her parents booked what I thought was a 2 double bed apartment.We rang hotels.com spoke to an advisor who rang us back 10 minutes later(having rung the hotel)said it was 2 double beds,not a sofa bed,so we were happy to book.We arrive at the apartment and theres 1 double bed and a sofa bed!Straight back to reception explaining my booking etc.at first I believed the lady's sympathy of our situation.Ultimately that faded as she tried to convince me there was not 1 room in the hotel that had 2 double beds!Yet my wife spoke to hotels.com who spoke to this lady who confirmed that our booking would be 2 double beds.After about 5 trips to reception to point out our frustrations we decided to make the most of our time instead(we will be complaining to hotels.com) The location of the hotel is great!The only positive thing about this apartment.Beaches,tourist shops. English people reading this then please believe what you read about this place and look elsewhere.Look around this hotel,not at this hotel.I could say more things.

6/10 Okay

Vincent, Hong Kong

Disliked: Room comfort
Holidaying in the Cap d'Agde
Staying here as a base to visit the Cap d'Agde.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgraceful Place
Rude staff particualry the girl on reception who finds bonjour even hard to say. The husband of the manager says he doesn't work there because he doesn't want to help. The air conditioning did not work for majority of our stay, Internet was slow, elevator was out of order on numerous occasions...not fun when you are on the 5th floor! The place was such a let down everyone was complaining. We have been in touch with the head office and are seeking legal advice.

2/10 Terrible

Baz, Sydney

Disliked: Cleanliness, property conditions & facilities, room comfort
Mis-Selling
The pictures on wotif are very polished however when we got to the place it was a total dump. Was not very clean, sheets a little suspect and the place was tiny. It said the place was a studio apartment and when we got their we realised that their were 2 small single mattresses below the sofa. The bathroom was old and moldy. The wifi was very slow Even though I had booked 4 nights we decided to leave the place and find another accommodation elsewhere.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel close to the main tourist centre of the
Room was ok could do with a fan was a little bit noise because I had to have the window open to keep cool.

8/10 Good

john, South Wales

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place close too Marina and beaches.
The staff where helpful The whole area was the marina the beaches the restarauts where exelent. When we arrived there was a wine festival going on .

2/10 Terrible

Sonya, London, UK

Disliked: Cleanliness, staff & service, property conditions & facilities
Don't bother - find somewhere else!
If you are English then don't bother, you get ignored over the French speaking clients. Rooms are very sparse, if you want linen then you have to pay, if you want the tv remote, you have to pay, towels = pay etc. Booked parking, then was told I hadn't - I had to pay at the municipal car park which was €25 a night, if you could get a space. Was really dissapointed as I didn't want to believe the bad reviews on other sites, but unfortunately it was all true.

6/10 Okay

Verified traveler

Disliked: Staff & service

4/10 Poor

Gaps, New York

Liked: Cleanliness, room comfort
Disliked: Staff & service
Apartments near Sete.
It's far away from Sete. It's not a hotel, it's an apartment. The people working there do not speak english at all. We have a few questions and misunderstandings and were not able to communicate. The say they have a jacuzzi, but they charge 15 euros per hour to use it. The same for the parking and internet, which wasn't even working.

8/10 Good

Valérie

Liked: Room comfort
Superbe séjour très reposant.Le duplex côté piscine rien a redire....j'ai bien vu que les locaux dataient et auraient besoin dun bon rafraîchissement....cela ne m'a pas gâché le séjour...la piscine est au top et bien entretenue...le personnel est très sympathique et à l'écoute du moindre problème...a l année prochaine certainement...
Stayed 13 nights in Sep 2023

8/10 Good

Alicia

Liked: Cleanliness, room comfort
Stayed 9 nights in Aug 2023

2/10 Terrible

MOISE

Business traveler
Disliked: Cleanliness, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Alexandre

Liked: Cleanliness, amenities, property conditions & facilities
Bon prix. Emplacement trop bruyant. Studio agréable et fonctionnel. Personnel aimable et sympathique.
Stayed 14 nights in Sep 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness
très défavorable pour le prix et les prestations
draps non présent dans la chambre à mon arrivée à 19h30 accueil fermé. J'ai essayé de contacté le numéro de téléphone de garde pas de réponse. heureusement que la personne de la sécurité étais là pour nous les remettre , ascenseur en panne . sanitaire cassé dans la chambre, propreté approximative, bruit à 4 h du matin dans la ruelle ou les camions livrent en laissent tourner leurs moteurs. le Personnel d'accueil peu amicale, déjeuner à partir de 9h du matin ce qui fait très tard pour un un départ, piscine non chauffé bref un établissement que je ne conseil pas
Stayed 2 nights in Sep 2023

8/10 Good

Anni

Traveled with partner
Liked: Cleanliness
Ligger tæt på den lille lystbådehavn og promenaden, hvor der er mange spisemuligheder.
Stayed 14 nights in Sep 2023

8/10 Good

Moi

Stayed 1 night in Sep 2023

8/10 Good

jean michel alfred

Liked: Cleanliness, amenities
hebergement tres proche des commerces. accueil agreable. agent de securite present pour la securite mais aussi pour vous renseigner. j y reviendrais tres prochainement
Stayed 7 nights in Sep 2023

8/10 Good

Bernadette

Stayed 1 night in Aug 2023

10/10 Excellent

Mohamed

Liked: Cleanliness, room comfort
Chambre propre et tres agreable , personnel accueillant
Stayed 2 nights in Aug 2023

10/10 Excellent

Alain

Liked: Cleanliness, room comfort
Bon séjour
Super séjour, bien placé, confortable, propre. Super piscine
Stayed 2 nights in Aug 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness
Chambre sale, joint de la douche moisis, lavabo bouché, meuble lavabo sale, lit taché, ustensiles de cuisine sale Chambre vraiment sale et en mauvaise état! La piscine est à l’ombre
Stayed 5 nights in Aug 2023

8/10 Good

Sylvie

Liked: Cleanliness, property conditions & facilities
Super séjour je recommande
Stayed 5 nights in Aug 2023

10/10 Excellent

Alexandra

Stayed 4 nights in Aug 2023

10/10 Excellent

Virgile

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Lieux bien entretenu et accueil sympatique. Pour un petit week end cest tres bien mais pas plus. Alentours tres atractif avec pleins de restaurants, de bar, glaciers et surtout beaucoup de magasin qui ne sont pas forcement des attrappes touristes.
Stayed 1 night in Jun 2023
Response from Nesrine on Jun 25, 2023
Bonjour Virgile, Nous vous remercions pour votre retour très agréable. Au plaisir de vous recevoir à nouveau !

10/10 Excellent

Nicolas

Stayed 1 night in Jun 2023

10/10 Excellent

Roland

Stayed 2 nights in Jun 2023

6/10 Okay

marc

Immeuble vieillot mais un super emplacement a deux pas du port. Literie très inconfortable.
Stayed 2 nights in May 2023
Response from Nesrine on Jun 25, 2023
Bonjour Marc,Nous vous remercions pour votre avis. Nous ferons tout notre possible pour améliorer le point négatif mentionné sur votre commentaire. Des rénovations sont en cours.Au plaisir de vous accueillir à nouveau !

10/10 Excellent

sophie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
L'hébergement est super bien situé. L'accès à la plage est simple et rapide ( à pieds) ainsi que l'accès au port, aux restaurants , bars , magasins et autres. Une piscine, une salle de sport pour le prix payé, c'est top. Merci.
Stayed 2 nights in May 2023
Response from Nesrine on Jun 25, 2023
Bonjour Sophie,Nous vous remercions pour cet avis très positif et encourageant. Nous sommes ravis que nos équipements vous plaise.Au plaisir de vous accueillir de nouveau !Bien cordialement,

6/10 Okay

Jean-Baptiste

Disliked: Room comfort
Mauvaise odeur en rentrant dans la chambre ,pas de papier toilette ,matelas pas confortable,rideau transparent peu d’intimité et trop de vis à vis .
Stayed 2 nights in May 2023
Response from La réception on May 14, 2023
Bonjour Jean Baptiste,Nous vous remercions de partager votre avis. Nous nous excusons pour l'oubli de papier toilette. N'hésitez pas à vous présenter en réception afin que l'on vous donne le nécessaire.

8/10 Good

laurie

Traveled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2022

6/10 Okay

Rkiya

Traveled with group, Traveled with family
Liked: Room comfort
Disliked: Cleanliness
Stayed 4 nights in Aug 2022

2/10 Terrible

Bastien

Stayed 1 night in Aug 2022

2/10 Terrible

Sarah

Stayed 1 night in Aug 2022

4/10 Poor

Daniel

Disliked: Room comfort
Stayed 7 nights in Jul 2022

8/10 Good

Emmanuel

Stayed 3 nights in Jul 2022

10/10 Excellent

BLANJOIE

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2022
Response from VACANCEOLE CAP D'AGDE on Jun 13, 2022
Merci Monsieur BLANJOIE, au plaisir de vous accueillir de nouveau chez VACANCEOLE.

6/10 Okay

Coralie

Stayed 1 night in May 2022
Response from VACANCEOLE CAP D'AGDE on Jun 13, 2022
Merci Coralie, au plaisir de vous accueillir de nouveau chez VACANCEOLE.

10/10 Excellent

Jennifer

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Wir hatten das große Zimmer für 4 Personen. Alles war wirklich sauber, da gab’s nix zu beanstanden. Die „Küche“ verfügt leider nur über einen 2 Platten Herd und eine Mikrowelle. Das schränkt natürlich beim kochen etwas ein. Die Möbel des Appartements sind schon etwas in die Jahre gekommen. Uns hat es jedoch nicht großartig gestört da wir uns mehr draußen als drinnen aufgehalten haben. Der Strand ist von der Unterkunft in ca. 10min. zu Fuß zu erreichen. Da das Appartement direkt am Hafen von Cap d‘Agde liegt sind hier sehr viele Shoppingmöglichkeiten gegeben. Restaurants gibt es mehr als man essen kann und sie liegen quasi alle direkt vor der Haustür. Alles in allem echt gut.
Stayed 11 nights in Apr 2022
Response from VACANCEOLE CAP D'AGDE on Jun 13, 2022
Merci Jessica, au plaisir de vous accueillir de nouveau chez VACANCEOLE.

4/10 Poor

Nicole

Disliked: Cleanliness, room comfort
Stayed 2 nights in Sep 2021

10/10 Excellent

Nevin

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2021