Pool

Reviews of Noor-Us-Sabah Palace

3.5 out of 5
Noor-Us-Sabah Palace
VIP Road, Koh-E-Fiza, Bhopal, Madhya Pradesh

Reviews

8.4

Very Good

Rating 10 - Excellent. 20 out of 38 reviews" "
Rating 8 - Good. 10 out of 38 reviews" "
Rating 6 - Okay. 3 out of 38 reviews" "
Rating 4 - Poor. 2 out of 38 reviews" "
Rating 2 - Terrible. 3 out of 38 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

6.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Abhinav

Traveled with family
Disliked: Staff & service
Staff needs improvement
The hotel needs a better staff at reception, room service and restaurants. There is not even a single female staff. How can you run a hotel with all male staff? And the male satff have no training in hospitality. There is also shortages of staff number. Needs better staff and training. The security os also untrained and unprofessional. Overall professional touch of a 5 star is lacking.
Stayed 6 nights in Jun 2023

2/10 Terrible

Sukhchain

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

4/10 Poor

Yash

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms are not well maintained
Stayed 2 nights in Feb 2023
Response from Sachin on Feb 15, 2023
Apology for inconvenience, same feedback we shared with out team and resolving the issue.

10/10 Excellent

Mohammad

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Serene
Stayed 1 night in Oct 2022

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2022

8/10 Good

Piyasree

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely team, beautiful property
Stayed 1 night in Jun 2022

2/10 Terrible

Prashant

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 2 nights in Jun 2022

10/10 Excellent

prakash

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property. Terrific service. Food was excellent at all three restaurants.
Stayed 4 nights in Feb 2022

10/10 Excellent

Fazil

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

6/10 Okay

Verified traveler

Business traveler, Traveled with family
Buffet breakfast not laid down at time - quality of brakfast not great Room was not prepared on arrival
Stayed 1 night in Jun 2021

8/10 Good

Akshaya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
It was a great stay at Noor us Sabah. The food Is very tasty and the service was very quick.
Stayed 1 night in Jun 2021

10/10 Excellent

Sandeep

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous service
Excellent stay
Stayed 1 night in Feb 2021

10/10 Excellent

Dr Moumita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful heritage hotel
We stayed here for 3 nights. The room had a lovely view of the upper Lake. It was very spacious with authentic antique pieces but with all the modcons. Living here was like being transported to a previous era. Rooms and surroundings were very clean. Food was excellent. Would love to stay here again
Room
Stayed 3 nights in Jan 2021
Response from Suresh on Feb 9, 2021
Dear Dr. Moumita, Namaste! Thank you for choosing to stay at Noor-Us-Sabah Palace, Bhopal and we appreciate you sparing your valuable time to post feedback of your recent stay. We are really happy that our team lived up to your expectations and you had a memorable stay. I am overwhelmed you liked the room with balcony, hospitality and services provided by the team. At the Palace, we are committed to exceeding guest’s expectations and your feedback motivates us to strive harder. We believe that it is the small details which make a big difference and help us to create very special moments for our guests. We look forward to creating many more lasting memories for you on all your future trips. Warm regards, Suresh Kumar Front Office Manager

10/10 Excellent

Pramod Singh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well
Stayed 1 night in Jan 2021
Response from Suresh on Feb 9, 2021
Dear Mr. Pramod, Namaste! Thank you for choosing to stay at Noor-Us-Sabah Palace, Bhopal and we appreciate you sparing your valuable time to post feedback of your recent stay. We are really happy that our team lived up to your expectations and you had a memorable stay. I am overwhelmed you liked the room with balcony, hospitality and services provided by the team. At the Palace, we are committed to exceeding guest’s expectations and your feedback motivates us to strive harder. We believe that it is the small details which make a big difference and help us to create very special moments for our guests. We look forward to creating many more lasting memories for you on all your future trips. Warm regards, Suresh Kumar Front Office Manager

10/10 Excellent

Harunrashid

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very good weather. The palace has one of the best view specially lakeside. The service was just awesome. The zaika restaurant has awesome food with reasonable price
Stayed 1 night in Dec 2019

8/10 Good

Rahul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

6/10 Okay

AR, State College, USA

Liked: Cleanliness
Disliked: Amenities
This is a heritage palace with an interesting history, and is located on a sprawling area with good views of Bhopal lake. It is very quiet compared to other hotels that are more centrally located. The dinner I had here was good. On the other hand, the hotel lacks the attention to detail that is characteristic of high-end properties. Although my room was comfortable, the paint finish was sloppy in places, there was no kleenex tissue in the room (that was not an issue another time I stayed at this hotel on the same trip to Bhopal). The service was obsequious, and not necessarily efficient or effective. There is no elevator in the hotel, and you may have to carry your luggage two floors if you want to do it yourself. Finally, it is not centrally located, and you cannot walk from here to most places of interest.
Stayed 1 night in Sep 2019

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another nice stay!
The stay was great and the staff were very nice. One of the staff, Lalit, and some of the others remembered me from my last stay almost a year ago. The location is nice and the food is also pretty solid
Stayed 1 night in May 2019
Response from Suresh Kumar on May 30, 2019
Dear Guest, Namaste! Thank you for this wonderful review! I am really happy that my team lived up to your expectations and that you had a memorable stay and enjoyed the hospitality and services provided by the team. I have shared your sentiments with the entire team at the hotel. Your words of encouragement would go a long way in inspiring and motivating us to deliver Service Par Excellence to all our discerning guests. Thank you for highlighting and appreciating the small gestures by the team to make your stay both comfortable and memorable. At Palace, we are committed to exceeding guest’s expectations and your feedback motivates us to strive harder. We believe that it is the small details which make a big difference and help us to create very special moments for our guests. We look forward to creating many more lasting memories for you on all your future trips. Warm regards, Suresh Kumar

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very well appointed heritage property.Amazing views of the lake.Service was courteous and quick. Was earlier managed by ITC Welcomegroup but not anymore.
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hospitality , Nice location, comfort. Surely be recommended to others .
Stayed 1 night in Dec 2018
Response from Suresh Kumar on Dec 5, 2018
Dear Guest, Namaste! Thank you for your valuable feedback on Expedia. Noor-Us-Sabah Palace experience is incomplete without our team who takes pride in creating a balance of luxury, attentive yet unobtrusive service and pay attention to even the smallest of details for our guests.Your compliments have been shared with the entire team. Your generous indication of our performance will be a source of great inspiration and will encourage us to strive for even higher standards of service We deeply value your patronage and all of us at Noor-Us-Sabah Palace to look forward to welcome you back to the Palace and make your future stays a MEMORABLE. I look forward to hearing from you. Warmest regards, Suresh Kumar +91-8109012131

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect palace hotel with a view
Gorgeous old palace converted into a comfortable and well run hotel. Amazingly helpful, friendly and hard working staff. Great food, great rooms, awesome pool, fabulous views, great location. Loved it!
Stayed 5 nights in Oct 2018
Response from Suresh Kumar on Nov 24, 2018
Dear Ms. Lisa, Namaste! Thank you for your valuable feedback on Expedia! The Palace is a unique way to experience Bhopal, popularly known as the "City of Lakes”. The tranquil ambiance of Palace and the magical views of “Bada Talab” create a romantic setting for guest to relax and unwind. Noor-Us-Sabah Palace experience is incomplete without our team who takes pride in creating a balance of luxury, attentive yet unobtrusive service and pay attention to even the smallest of details for our guests.Your compliments have been shared with the entire team. Your generous indication of our performance will be a source of great inspiration and will encourage us to strive for even higher standards of service We deeply value your patronage and all of us at Noor-Us-Sabah Palace to look forward to welcome you back to the Palace and make your future stays a MEMORABLE. Warmest regards, Suresh Kumar

8/10 Good

Amit

Liked: Cleanliness, staff & service, room comfort
Nice Old Property
Nice location overlooking the lake - Secluded Area with good silence. Staff is very friendly. Property is old & needs renovation to be worthy of 5 star.
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel in Bhopal
I extended my stay with the hotel after some meetings got shifted into the following week. I upgraded from the standard rooms and it was definitely worth it. The views are simply incredible and the staff is always kind.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful location to enjoy Bhopal from
The hotel definitely stands out because of the ambiance and location. It’s position on the edge of the city on a bluff removes guests from the hectic crowds of Old Bhopal and offers a nice picturesque view of the lake. During the breakfast, one can enjoy a nice breeze over a nice cup of tea or coffee. The staff are nice in general and do their best. They can be flexible in terms of room placements. The rooms can be on the less comfortable side given the price, but that’s more the nature of the hotel being a heritage hotel. I forgot to mention the pool area is a under construction slightly, so that can be an eye sore! Looking forward to going again.

10/10 Excellent

Mohammad Ali, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noor us Sabah: An insight into the Nawabi Era
What a marvellous architecture and ambience!! Located at the top of the hill, it overlooks the Bada Talaab and provides you uninterrupted view of the lake. The hotel is far away from the hustle bustle of the city and is an idealistic location to relax and introspect. Would love to come back here again and again.
Stayed 1 night in Dec 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Beautiful property and nice service

8/10 Good

M&M, Calgary

Liked: Cleanliness, property conditions & facilities, room comfort
When History and Luxury Meet
My husband and I recently stayed at this hotel for three nights as we were attending a wedding in Bhopal. It was a beautiful location with a well preserved sense of history. Our room was clean, well-appointed, and comfortable. We were lucky enough to have been upgraded to a room with a view of the beautiful lake.

4/10 Poor

CDT, New Delhi

Disliked: Staff & service, property conditions & facilities
Good location but not a good hotel
Reception staff was not cooperative. Wifi facility not up the mark, having difficulty in getting my air ticket. Then I have to tell somebody to get it for me from outside. The hotel is located at a prime place overlooking the Bhopal Lake. Airport is within 1/2 hour distance.

2/10 Terrible

bob, verma

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoidable
Only view of lake in its favour.stay at Jeha numa.

10/10 Excellent

Reg, NSW Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great views and luxurious room.
What a wonderful hotel! The view from my balcony was spectacular and the room was the height of luxury and very clean and spacious. The staff were extremely courteous and polite. I will definitely stay there again when I visit India.

10/10 Excellent

Sarah, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with a breathtaking lake view
Everything about our stay was wonderful. The breakfast buffet focused more on quality and less on quantity, which was just fine, and we enjoyed the Chinese restaurant for dinner as well. The swimming pool was enormous and looked out over the city and lake. All of the hotel staff were helpful and extremely courteous. The cost was a little bit of a splurge for us, but the quality was fantastic and it felt like a luxury hotel. The historical aspect of the buildings was nicely emphasized while, at the same time, everything was in outstanding repair.

10/10 Excellent

bjd, MD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great hotel!!!
The hotel was previously the residence of a member of the local royal family, and built in the the 1930''s in Muslim style. They ahve done an excellent job of restoring and maintaining it. It sits up on a hill with a great view of the lake. The entire staff is very professional and provides excellent service to the guests. The hotel has three eating establishments. One is ala cart outdoors overlooking the lake. Another is buffet indoors and the third is a Tha/Chinese/Japaneese. We tried all three and the food was consistently great. i would highly recommend this hotel for mature travelers looking for a unique experience.

8/10 Good

MARIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful place
It was a very fine stay, a splendid palace, an exceptional service

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful views .the approach road is bumpy and dusty .Laying out a proper road will enhance the value of the property .

10/10 Excellent

Jenni, Colchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfortable
Went to Bhopal for a wedding. The hotel was very good. Whilst a bit tired, everything was very clean and the rooms very comfortable. Food was excellent and i found to be very reasonable. The chinese was especially good. Staff were very helpful, and the views wever excellent. Care - this hotel does not serve alcohol.

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service
クイーンズベッドで予約したが、ツインベッドだった。ロケーションは良かった。
Stayed 2 nights in Feb 2020

10/10 Excellent

Rita Duponcheel, Belgium

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toplocatie
Een zeer knap hotel, goede ligging met prachtig zicht op het meer. En goede service, er was een kakkerlak in ons toilet, en die werd onmiddellijk verwijderd. Lekker eten op het gazon, met zicht op het meer.