Cozy Corner Cabin | Private kitchen | Fridge, microwave, coffee/tea maker
Check availability

Reviews of Sleepy Hollow Cabins and Hotel

2.5 out of 5
Sleepy Hollow Cabins and Hotel
24033 Lake Drive, Crestline, CA

Reviews

8.0

Very Good

Rating 10 - Excellent. 169 out of 349 reviews" "
Rating 8 - Good. 86 out of 349 reviews" "
Rating 6 - Okay. 38 out of 349 reviews" "
Rating 4 - Poor. 29 out of 349 reviews" "
Rating 2 - Terrible. 27 out of 349 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

rafael

Liked: Cleanliness, amenities
Good
Stayed 1 night in Apr 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Apr 2024

10/10 Excellent

Charity

Liked: Cleanliness, staff & service, property conditions & facilities
Super cute cabin!
Stayed 2 nights in Mar 2024

2/10 Terrible

Jonathan

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

4/10 Poor

Bobbi-Faun

Liked: Staff & service
Stayed 1 night in Jan 2024

6/10 Okay

Dominik

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Priscilla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great anf friendly staff
Stayed 1 night in Dec 2023

4/10 Poor

Michelle

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The manager was unprofessional. The bedding was dirty. There was no parking available.
Stayed 1 night in Dec 2023

4/10 Poor

Yanqing

Disliked: Property conditions & facilities
The heater is super noisy. It’s just like an alarm, once it’s on, it’s making too much noisy and you can’t ignore it.
Stayed 1 night in Dec 2023

8/10 Good

Pamela

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 2 nights in Dec 2023

10/10 Excellent

Linda

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Joe, Azusa

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is the best! Had a fantastic experience there. Walkable to all sorts of food and shops. Staff is super helpful and friendly. They made our stay memorable. I highly recommend you check them out! Dog friendly. You can preorder fire wood and even flowers in your room when you arrive. We will definitely be back!! Thank you Sleepy Hollow staff!
Stayed 3 nights in Dec 2023

6/10 Okay

Marco

Liked: Staff & service
Stayed 1 night in Nov 2023

2/10 Terrible

Steven

Stayed 3 nights in Nov 2023

8/10 Good

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, quiet and clean.
Stayed 1 night in Nov 2023

6/10 Okay

Diana

Stayed 2 nights in Nov 2023

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

8/10 Good

Giuseppe

Stayed 2 nights in Sep 2023

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Xochilt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

paula

Traveled with family
Liked: Staff & service
Stayed 4 nights in Aug 2023

6/10 Okay

Michele

Traveled with family
Stayed 1 night in Aug 2023

2/10 Terrible

Richard

Traveled with family
Disliked: Staff & service
RUDE!!
HORRIBLE!! Costumer service. Very rude! I HIGHLY DON'T RECOMMEND THIS PLACE!
Stayed 1 night in Jul 2023

2/10 Terrible

Raymond E

Traveled with family and small children, Traveled with family
Disliked: Staff & service, property conditions & facilities
Tv didn’t work, hair dryer didn’t work, smoke alarm wasn’t on the wall we found it in a drawer. No one was at the office you had to call a number on the door to get someone. No phone in the room. If this is the way, Expedia works on this type of property we won’t be using them. We paid 270 dollars for a 0 star they call hotel.
Stayed 1 night in Jul 2023

2/10 Terrible

Nataly

Traveled with family
Disliked: Cleanliness
Horrible customer . Front desk never answered pool did not worked checked in was at 3 pm expecting to be at the pool And pool unavailable. Lake sold out. Contacted fronts desk they never answered. Never again coming back DO NOT RECOMMEND owner had no sympathy and did not care ignored us as we asked about the pool. Worst experience ever! A getaways from our work routings turned out to a nightmare. Its was expensive to be just stuck in a hot room.
Stayed 1 night in Jul 2023

6/10 Okay

Katherine, Temecula

Liked: Property conditions & facilities
Stayed 1 night in Jul 2023

4/10 Poor

Yuly

Traveled with family
Disliked: Staff & service, property conditions & facilities
The staff had strange attitude and the environment was unpleasant, I didn’t feel comfortable.
Stayed 1 night in Jul 2023

10/10 Excellent

Yvonne

The holiday came by quickly,a little work was being done butThe manager was very attentive of any needs that his customers needed can’t wait to go back All your enjoyment of food shopping family fun was walking distance great place right in the middle
Stayed 3 nights in Jun 2023

2/10 Terrible

Martha

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Terrible service! I booked a little getaway with my daughter and my grandchild, we were assigned a room with a broken tub floor, no hot water in the shower or cold water in the sink, no coffee maker or cups, cheap outdated windows that you can hat all the noise from the road. In the sink we had hot water and hotter but not cold. I talked to the woman in the office and based on the conversation we had they were fully aware of the water issues and they didn’t care at all. The tub floor extremely damaged and they couldn’t afford a tub mat, they put a cheap red piece of liner, the one you buy at the dollar store, to cover the damage. When I moved it I found hair. After I complained they put us in a different room with a TV not working, the TV stayed on all the time, no way to turn it off with the remote control and the volume button was not working as well, we couldn’t watch TV because it was too loud and I had to unplug it to turn it off, no security lock on the door, no wand to close the blinds, I had to take it from the room next door. The housekeeper was aware of this and she talked to the maintenance guy. She came back saying he was fixing the door lock and the TV but he never showed up. I went to talk to him and he said he was busy but he’ll do it after he finishes what he was doing, he didn’t do it at all, period. He was aware of the problems because he said he was replacing the TV, then he said he had to reprogram the remote control, nothing was done. I want my money back
Stayed 3 nights in Jun 2023

6/10 Okay

Gilbert

Traveled with family
Disliked: Cleanliness
OK place to rest
We just slept there and watched a little TV. The floor was dirty especially under the beds and there were ants coming from the shower drain. The beds were comfortable. Woke up early and went other places. NOT much to see in town. We walked the town the first day. Did not go to lake Gregory. Spent two days in Big Bear and came back to Sleepy Hollow for the night. NO bites at the hotel or the Long hikes.
Stayed 3 nights in Jun 2023

8/10 Good

Cathy

Traveled with partner
Liked: Cleanliness
We only stayed 2 nights and to he honest didn’t spend much time there. The place was worn, but clean. Television didn’t work, but we didn’t miss it. The bed was very comfortable, which to us is very important. We were only visiting for a funeral, so have no plans to return. All the local business people we interacted with were all very friendly. Surrounding area was beautiful.
Stayed 2 nights in Jun 2023

4/10 Poor

Theodore

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The night manager was the best part of the entire experience. He was extremely pleasant. 1 out of 4 bulbs worked in the chandelier. Broken outlet covers, tile that didnt meet the side of the tub, oddly placed television, all added to a unique experience i cant really recommend. Again the manager was great. We arrived after 7 pm and truth be told i fought the urge to just leave once we got in the room. If it had been earlier i likely would have. The bed was comfortable was the highlight.
Stayed 1 night in Jun 2023

10/10 Excellent

Jonathan, Corona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

10/10 Excellent

Tommy

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
East walk to the lake, McDonald's close by too

8/10 Good

Clara

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect spot, great location, super close to the beautiful lake. Great price and big room
Stayed 1 night in Jun 2023

10/10 Excellent

Saima

Stayed 1 night in Jun 2023

10/10 Excellent

Erik

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly, nice room.
Stayed 1 night in Jun 2023

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and Cozy
This was a great place to stay by myself. The staff was extremely nice and were ready with anything I may have asked for. The manager was such a nice person and made check in very easy. The room was very nice I loved the cozy cabin feel on the inside. I only have 2 issues with the room, the shower head was VERY low I'm not very tall and it was still to my chest. The other was the TV was small and very high up making it hard to see when laying in the bed. However I would definitely stay here again as the manager who was running it won me over with her personality.
Stayed 2 nights in May 2023

8/10 Good

Dan

Stayed 2 nights in Apr 2023

10/10 Excellent

Rozanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One night stay - Super cute room with all the cabin feels. Loved how clean, fresh & cozy the room was. Staff were friendly & welcoming. Definitely would book again, if ever in the area!
Stayed 1 night in Apr 2023

10/10 Excellent

Reid

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I were looking for a 1 night easy getaway from Los Angeles and had never been to Crestline so we did a quick search on lodging a few days in advance of the trip and chose the Grey Squirrel cabin at Sleepy Hollow. We didn't really go into it with any expectations but were very satisfied with our experience. The property is very charming and the staff friendly. The location is excellent and very near to the lake which has a nice hiking trail around it. if you walk up the main road in the other direction you are right in town with cute shops, a few fun old bars, and a bowling alley, which we throughly enjoyed. The cabin was clean and perfect for our needs with a small kitchen and living area, working fireplace, comfortable bed, and a deck off the bedroom overlooking a babbling creek. Would definitely stay here again.
Stayed 1 night in Apr 2023

10/10 Excellent

BIG

Stayed 1 night in Apr 2023

2/10 Terrible

Ben

Stayed 1 night in Mar 2023

4/10 Poor

Toby

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Reserved a 2 bedroom cabin and they gave us a 1 bedroom without telling us of the change. Had to wait awhile before they helped us at the front office and finally said they were going to refund us the difference of the smaller cabin, but really did not. Expedia had to call property to get us a refund. Cabin was smelly and dirty. Not enough parking and had a hard time getting out.
Stayed 1 night in Feb 2023

10/10 Excellent

Bryan

Stayed 1 night in Mar 2023

6/10 Okay

Toby

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean bed was a lil soft.
Stayed 1 night in Feb 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Hansen

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cozy spot. Staff was very friendly. Tap water is very good. Had everything I needed.
Stayed 1 night in Feb 2023

4/10 Poor

Christian

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
First, we had to wait two hours past check in, probably because the unit was filthy even after we got access (I'll attach photos if I can). Some people appear to be living in the attached rentals, so doors were casually open with liquor, beer bottles, and trash scattered around the property. Laundry was hanging from the fence around the hot tub, which itself was green and looked filmy from a distance. Within the unit, cobwebs covered the celling and the sofa bed was thoroughly penetrated by mold and completely unusable. The TV cable could not reach the socket, so no TV as well. The general interior was a serious state of disrepair, with even door knobs incapable of turning. The level of dust and layered grime is hard to explain. It was difficult to have two children under ten stay there without feeling like we would have been better off camping in the snow.
Stayed 1 night in Feb 2023