Áreas de la propiedad

Opiniones de Timberline Lodge

3 out of 5
Timberline Lodge
39921 Big Bear Blvd, Big Bear Lake, CA

Opiniones

7.6

Bueno

Puntuación de 10, es decir, Excelente. Basada en 108 de 342 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 126 de 342 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 52 de 342 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 36 de 342 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 20 de 342 opiniones" "

7.2/10

Limpieza

8.2/10

Servicio y personal

8.2/10

Servicios

6.8/10

Condiciones de la propiedad

7.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Silvia

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Excelente lugar
Muy bonito lugar muy grandes las cabañas y limpio todo y la vista es muy bonita excelente lugar súper recomendado .
Se hospedó 3 noches en enero de 2022
Respuesta de The Timberline Crew, el 12 ene. 2022
Thank you so much Silvia! Our guests happiness is our goal and it's so nice to hear we succeeded! See you next visit!

10/10 Excelente

Silvia

Le gustó: Condiciones de la propiedad
No le gustó: Limpieza
Se hospedó 3 noches en agosto de 2021

8/10 Bueno

Cliente verificado

Se hospedó 2 noches en noviembre de 2020
Respuesta de The Timberline Lodge Crew, el 15 dic. 2020
Thank you! See you soon!

2/10 Terrible

Jorge

Viaje familiar
No le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2020
Respuesta de The Timberline Crew, el 11 ago. 2020
Thanks for the feedback Jorge. Sorry you didn't love us! It's always our goal to make our guests happy, any additional input would be appreciated to let us know how we can improve.

8/10 Bueno

David

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Mui bonito el paisaje y el clima mui agradable
Se hospedó 3 noches en julio de 2020
Respuesta de The Timberline Crew, el 25 jul. 2020
Thank you so much! See you next time!

10/10 Excelente

Ilallaly

Bien ,
Muy bien
Se hospedó 2 noches en agosto de 2018

8/10 Bueno

Cliente verificado

Se hospedó 2 noches en marzo de 2018

10/10 Excelente

DA, Mex

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
buena ubicacion, cabaña excelente,
me parecio muy buena opción, exclente cabaña, agradable, confiable, comoda,

6/10 Aceptable

Francisco, Estado de Mexico

Le gustó: Servicio y personal
No le gustó: Limpieza y comodidad de las habitaciones
Muy bien ubicado.
Buena, hay que llegar temprano si deseas que te atiendan en frontdesk, por que este esta abierto hasta las cinco de la tarde, si no llegas a esa hora te dejan instrucciones de como llegar a las cabañas y el lugar en donde dejan las llaves. esta bien equipada, imagina que es tu casa. excelente ubicación. las calles no estan bien numeradas asi que tardamos en encontrarlo, el letrero es muy pequeño. la atencion de los encargados es de excelencia. lo unico malo es que na habian cambiado las sabanas y tenian cabellos.

8/10 Bueno

Cliente verificado

Le gustó: Servicio y personal
No le gustó: Limpieza
BUENO..
MUY CÓMODO Y CERCA DE TODO... LE FALTA ALGO DE MANTENIMIENTO COMO LOS CAJONES, LAS PUERTAS DE LA COCINA, LAS SILLAS, FALTAN CUBIERTOS, PERO MUY COMODO Y ACOGEDOR! CLARO Q REGRESARÍAMOS!

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
good choice
Muy atento propietario, el interior puede embellecerse y modernizarse un poco más (dvd en lugar de vhs por ejemplo), lamentablemente nos tocó una cabaña que no era cabaña en realidad, sino que estaba encima de las oficinas y la recepción. Tenía ventanas muy pequeñas. Las otras cabañas se veían más atractivas, pero nos gustó el hecho de contar con 4 camas queen.

10/10 Excelente

Omar, Tijuana

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The Timberline Lodge... la mejor opción
Cabañas muy bien equipadas y limpias, a menos de 5 minutos del centro de restaurantes y bares de Big Bear. Ofrecen tarjeta de descuentos en negocios de renta de equipo de sky... la mejor opción para quedarse en BIG BEAR

4/10 Malo

April

Viaje familiar con niños
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Cozy separated cabins and convenient location. Easy to book last minute. Staff was friendly and communicative. However, the cabin we stayed in was not clean. We have young children that we didn't want sitting or playing on the floor because it looked like it hadn't been vacuumed in months. There were spiderwebs in the windowsills and corners in every room, so we wouldn't choose to stay here again.
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Cristina

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Amazing experience my family love the cabin big and spacious living room kitchen and bedrooms. Very helpful staff
Se hospedó 2 noches en octubre de 2023
Respuesta de Timberline Lodge, el 30 oct. 2023
So glad you enjoyed your trip! We look forward to your next visit!

6/10 Aceptable

Debra, Las Vegas

Viaje familiar
Le gustó: Servicio y personal y servicios
Cabin was spacious. Property manager lived on-site and he was friendly. Property was a little run down. We found moldy coffee grounds in coffee maker. Beds had blocks holding up the center. No extra blankets. They asked that dirty dishes were washed before checking out but provided no dish rack.
Se hospedó 2 noches en octubre de 2023
Respuesta de Timberline Lodge, el 17 oct. 2023
Hi Debra, we're sorry that your experience was less than expected. We aim to provide an economical family friendly property. We appreciate your feedback for the coffee maker and will share your experience with our cleaning staff, that is unacceptable!We are always happy to provide extra blankets upon request, but unfortunately we no longer provide dish racks, only kitchen towel to lay them on. Our previous racks grew legs, and went on adventures of their own, so that was a decision made in order to keep our costs down for our guest.We do hope that you still enjoyed your time on the mountain!

10/10 Excelente

Natalia

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was amazing ☺️.
Se hospedó 2 noches en octubre de 2023
Respuesta de Timberline Lodge, el 16 oct. 2023
Thank you so much Natalia. We are indeed glad you enjoyed your stay, and we look forward to your next visit!

10/10 Excelente

Richard, West Hollywood

Respuesta de Timberline Crew, el 5 nov. 2023
Thank you so much Richard! Hope to see you again soon!

10/10 Excelente

Margarita

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 2 noches en enero de 2022
Respuesta de Timberline Crew, el 8 mar. 2022
Thank you so much! Hope to see you again soon!

10/10 Excelente

Adrian

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Super simple for a family getaway. Check in and check out was so easy. Good location. Everything we needed
Se hospedó 3 noches en enero de 2022
Respuesta de Timberline Crew, el 8 mar. 2022
Thank you so much Adrian! We will see you next trip!

8/10 Bueno

Kai

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Cute Place
Nice place. Room was a little tight for 3 with a dog. We had the 1 br. No items to clean dishes, so bring your own. Water gets REALLY hot.
Se hospedó 2 noches en enero de 2022
Respuesta de The Timberline Crew, el 25 ene. 2022
Thanks so much Kai. I'll let the crew know your feedback, our sponges are on backorder (along with so much of the world!). Hope to see you again!

10/10 Excelente

david

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2021
Respuesta de Timberline Crew, el 14 dic. 2021
Thanks so much! Hope to see you next trip!

4/10 Malo

Jessica

Viaje en pareja
No le gustó: Limpieza, servicios, condiciones de la propiedad
I was not given the room I wanted from the web page. I saw pictures of a room with kitchen. paid for reservations.. gave me a different room.. then charged me more money for a room with a kitchen..
Se hospedó 3 noches en agosto de 2021
Respuesta de The Timberline Lodge Crew, el 10 sept. 2021
Hi Jessica Unfortunately this message isn't showing us what your booking info is, so I'd love to figure out what happened here. All bookings that come through third party booking engines (like your booking) assign the room when it comes to us. If there's some problem with what it's showing and what it's booking we'd love to know that so we can as Orbitz to fix it. Thanks!

10/10 Excelente

Martin

Le gustó: Limpieza y comodidad de las habitaciones
Great stay
Great staff
Se hospedó 1 noche en agosto de 2021
Respuesta de The Timberline Lodge crew, el 6 ago. 2021
Thank you so much! Nothing makes us happier than happy guests! See you next time.

10/10 Excelente

Jose

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Outdated but clean
Se hospedó 2 noches en julio de 2021
Respuesta de Timberline Crew, el 20 jul. 2021
Thank you so much Jose! We are slowly but surely upgrading Timberline but in the meantime we work very hard to make it a great experience! Hope to see you again!

8/10 Bueno

Aaron

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 1 noche en abril de 2021
Respuesta de The Timerline Crew, el 4 may. 2021
Thanks Aaron! We are so glad you enjoyed your stay and hope to see you next time!

8/10 Bueno

Reyna

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 1 noche en abril de 2021
Respuesta de The Timberline Crew, el 20 abr. 2021
Thank you so much! We will see you next time!

10/10 Excelente

Cliente verificado

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicios, condiciones de la propiedad
Old property, but wonderful. Great atmosphere and a prime location for lake activities. And was less than a 5 min drive to the village.
Se hospedó 1 noche en abril de 2021
Respuesta de The Timberline Crew, el 20 abr. 2021
Thank you so much! Hopefully we will see you again!

10/10 Excelente

Jayy, Anaheim

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicios, condiciones de la propiedad
Definitely will be staying here again, it was really beautiful !
Se hospedó 1 noche en diciembre de 2020
Respuesta de The Timberline Lodge Crew, el 15 dic. 2020
Thank you so much! We look forward to having you back!

10/10 Excelente

SOCORRO

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Perfect for a last minute stay with the little ones close to everything at a very reasonable price! Would definitely consider again if coming to big bear
Se hospedó 1 noche en noviembre de 2020
Respuesta de The Tinberline Crew, el 24 nov. 2020
Thank you so very much! We try to stay affordable so families like yours can visit this wonderful natural environment. So glad you were happy!

10/10 Excelente

Azael

Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2020
Respuesta de The Timberline Crew, el 24 nov. 2020
Thank you so very much!

10/10 Excelente

ricardo

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Birthday wishes
me ang grandkids and others grandkids had a wonderfull time thanx sam being understanding thanx again
Se hospedó 2 noches en agosto de 2020
Respuesta de The Timberline Lodge Crew, el 1 sept. 2020
Thanks so much for the great feedback and glad you had a great time!

8/10 Bueno

Rosa, Ontario

Viaje familiar con niños
Le gustó: Servicios
It is a very nice place. The bedding was clearly not clean. I didn’t have any problem because I took my own. But it was not nice to see that the blankets were not clean.
Se hospedó 2 noches en agosto de 2020
Respuesta de The Timberline Lodge Crew, el 25 ago. 2020
Thank you for your feedback Rosa. We'd really appreciate it if you could give us a call or give us more details as the ENTIRE bed is turned with every guest. I'm wondering what happened here... Thank you and I'm so sorry you had that experience!

2/10 Terrible

Jae

Viaje en grupo
No le gustó: Limpieza y comodidad de las habitaciones
절대가지마세요..... 추천 노우 no,no 너무 지저분하고 파킹랏공간도 불편 주방시설이 있어서 선택했지만 음식해먹을 생각이 없을정도로 더럽습니다. 일하는사람도 불친절 마스크착용 안하고 여행객 맞이하는것도 불편했습니다 최악&&&&
Se hospedó 2 noches en agosto de 2020
Respuesta de The Timberline Lodge Crew, el 22 ago. 2020
I wish I could understand why you didn't love us to help us improve. Our goal is always to make our guests happy.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza y servicios
Se hospedó 2 noches en agosto de 2020
Respuesta de The Timberline Lodge Crew, el 22 ago. 2020
Thanks for the feedback!

10/10 Excelente

Cliente verificado

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza y servicios
Cable was great! Comfortable bed ! Very nice manger. Will recommend.
Se hospedó 1 noche en agosto de 2020
Respuesta de The Timberline Lodge Crew, el 22 ago. 2020
Thank you so much for your feedback! See you next time!

10/10 Excelente

jeff

Le gustó: Comodidad de las habitaciones
good place good value
This place is a great little getaway. It is not the 4 seasons but its is a good priced place a little of the beaten path. The highway is pretty busy and loud but that is just because of the tourist traffic.
Se hospedó 2 noches en julio de 2020
Respuesta de The Timberline Crew, el 3 ago. 2020
Thank you so much Jeff! We love making our guests happy! Thankfully the highway calms down at night. Hope to see you again soon.

10/10 Excelente

MarioDollero, San Diego, CA

Viaje familiar
Le gustó: Limpieza y servicios
It is located five minute drive from downtown and from the lake. Very peaceful and the people who work there are friendly and ready to assist all customers. I do highly recommend this place. And the price is cheaper than most other lodges.
Se hospedó 2 noches en julio de 2020
Respuesta de The Timberline Crew, el 3 ago. 2020
Thank you so much Mario! Everyone needs an escape right now, so glad we were able to make yours awesome! Hope to see you again soon.

8/10 Bueno

Janine P., glendale, CA

Friendly staff
We had a great stay! Just know that cabins are old. They are full of charm but quite old. Bedding and furniture needs to be updated. We had friends in the area so it was fine for us since we just slept there.
Se hospedó 2 noches en junio de 2020

10/10 Excelente

Catherine

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Wonderful, friendly place!
Max the property manager met us at the door. He is a very hospitable man. We were early for check in, but he accommodated us immediately. We saw him frequently around the property & he always asked how everything was. We used the bbq grill, they provide one for every room & had a Windom time. The pool was clean & very refreshing.
Se hospedó 2 noches en julio de 2020
Respuesta de Shannon, el 18 jul. 2020
Thank you so much for the feedback! I'll share your kind words with Max!

8/10 Bueno

ronald

Se hospedó 2 noches en junio de 2020
Respuesta de The Timberline Crew, el 18 jul. 2020
Thanks for the feedback! Hope to see you next time!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza y comodidad de las habitaciones
Perfect spot for a quick and easy getaway. We stayed in cabin 6 and enjoyed the one of a kind decor! Full kitchen was perfect for making meals and bringing our own food. Cooking supplies and dishware were provided. The pool was so nice! Location is very convenient to the lake and just a few minutes down the road from town. No complaints here.
Se hospedó 2 noches en junio de 2020
Respuesta de The Timberline crew, el 7 jul. 2020
Thank you so much for the great feedback! We hope to see you again soon!

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was great, and was one of the best spots to stay for going snowboard. The only thing that was wrong with the place is the shower leaked on the floor.
Se hospedó 2 noches en enero de 2020
Respuesta de Timberline Lodge Crew, el 21 ene. 2020
Thanks so much for your feedback! Looking forward to your next stay!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en enero de 2020
Respuesta de Timberline Lodge Crew, el 21 ene. 2020
Thanks for the love!

8/10 Bueno

Todd, San Diego

Viaje familiar con niños
Le gustó: Limpieza y servicios
Very cute rustic cabins under pine trees. Great location on main road but quiet. Lake view from property and walking distance. Close to local restaurants, convenience store, and park. Staff was very nice and laid back. I really liked this place.
Se hospedó 2 noches en diciembre de 2019
Respuesta de Shannon, el 7 ene. 2020
Thank you so much for the awesome feedback Todd! We look forward to your next visit!

4/10 Malo

Paul L.

No le gustó: Limpieza
not what i expected for the money
property was dingy at best

8/10 Bueno

mlaydon

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A very nice cabin at a very reasonable price. It's not a short walk if you're looking to spend your time in the Village. Other than that, it was wonderful.
Se hospedó 2 noches en enero de 2019

10/10 Excelente

Lynnette

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very cozy
A little further away from Pine st than we wanted had to uber.
Se hospedó 2 noches en julio de 2019
Respuesta de Timberline Crew, el 30 jul. 2019
Thank you so much for staying with us! We hope to hae you back soon.

8/10 Bueno

Emily

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en julio de 2019
Respuesta de Timberline Crew, el 30 jul. 2019
Thanks Emily! Hope to have you back soon!

6/10 Aceptable

Cliente verificado

No le gustó: Limpieza y servicio y personal
Clean it up Get better onsite management!!!
Overall the stay was quiet and the sheets were clean. Those are the only upsides I can think of. The cabin was dirty except for the beds. You can almost never get ahold of someone in the front office. Went to talk to them and it was locked and no one was answering the phones. The manager had his DOG AGGRESSIVE dog onsite at a pet-friendly location. A curtain was falling off the wall and also GREASY to the touch. Please clean this place up. Won't be back.
Se hospedó 2 noches en julio de 2019
Respuesta de Timberline Crew, el 24 jul. 2019
Dearest Guest I'm so sorry you didn't love us! We've worked so hard restoring, replacing and renovating Timberline and it's still ongoing. It would certainly be more helpful if we knew which cabin you were in...but we thank you for your feedback.

10/10 Excelente

Janes Lac D.

Le gustó: Limpieza
Great little spot
Wasn’t expecting much but was pleasantly surprised. Front desk person was very friendly. Easy check in. Place had a nice little kitchen.