Ratings based on 92 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
83% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Convenient hotel to west entrance to Yellowstone

Posted Sep 25, 2013
Pros: Friendly staff
Cons: Much more attention to just the condition of the facilities as they are heavily used.
Location: Less than a mile from the west entrance of Yellowstone. Easy driving to lakes and rivers near by and the beautiful scenery associated with them.
Very friendly and helpful staff that makes it barely OK for a place to stay. We stayed here a year ago and it was beginning to show signs of wear then due to the large numbers of people using the facility. This year it was much more worn to the point that the bathroom tile floor needed repair in the room in which we were staying. Breakfast was included in the room price and the small dinning area was so crowded with bus tours that we basically left the hotel each day for breakfast. Maybe we just had a bad room this time but for the price it was a disappointment. The town of West Yellowstone is transforming from a friendly western town to a much more "touristy" area with all the fake stuff that goes with it. Many places to eat with a wide variety of menus, however, the more up-scale places have long waits.
5 out of 5
Recommended
for Everyone
by A verified traveler

Road Trip

Posted Sep 25, 2013
Pros: Rooms were very open, lots of space, and the beds were very comfortable. Loved the presentation of the room.
Needed a place to stay in Jackson and looked on Expedia as we were travelling and this hotel came up so we thought we would give it a try.
4 out of 5
Recommended
for Everyone
by M from New Mexico

Beautiful area

Posted Sep 23, 2013
Very nice, clean hotel. Friendly staff and locals. The Wolf and Grizzly Discovery Center was within one block.
4 out of 5
Recommended
for Everyone
by bob from Atlanta

Great location near west entrance to Yellowstone.

Posted Sep 15, 2013
Pros: Location and comfort.
Cons: Needs a larger room for breakfast. Extra tables were set up outside but on cool mornings they were under utilized.
Location: A few minutes to park entrance and just a block from the Main Street of town.
Better than expected. Nice location . Adequate breakfast .
4 out of 5
Recommended
for Everyone
by randy

Nice hotel to relax .

Posted Sep 11, 2013
Pros: Nice size rooms and good breakfast.
Cons: Price a shock. It may be comparable because of the location but.....
Location: Just stayed overnite then returned to Yellowstone .
Well appointed room a welcoming site after a long day at Yellowstone. Free breakfast included hot pancakes and nicely scrambled eggs . Staff person very attentive toward food supply and cleanliness.
2 out of 5
by A verified traveler

There was an odor in the room I could not describe

Posted Sep 9, 2013
Pros: Not much.
Cons: The rooms need to be thoroughly cleaned, shampoo carpets and chairs, dry clean curtains, replace bed spreads.
Location: Not sure. We were only there 1 day.
The was an odor in the room we could not describe and it was in some of the other rooms as well; the carpets were dirty; chairs were stained; curtains need to be cleaned; shower looked dirty or dated; the air conditioning did not work well, however, it is my understanding they are getting new air conditioners in all the rooms, which is great; bed comfort was ok; and lastly, the bed spreads need to be replaced. Breakfast was very limited, but ok. We would not choose to stay there again.
4 out of 5
Recommended
for Families
by Syndy

Very nice hotel next to Yellowstone National Park.

Posted Sep 6, 2013
Very nice hotel--little on the expensive side, though it is right outside of Yellowstone! We were very comfortable and the staff was very friendly. Nice breakfast, though choices were somewhat limited. Dining room seating was very nice!
5 out of 5
Recommended
for Everyone
by Tony from WA

The place to stay

Posted Aug 31, 2013
Cons: Breakfast is quite all right and healthy. We hope for more varieties, like scramble eggs, bacons, and etc.
This is the second time we visited Yellowstone and stayed on the west entrance area. I wished we knew about this hotel on our fist trip. Staying at the Club Inn certainly enhanced our entire experience because it is everything you could hope for after a tiring day. Plus it is near to everything (restaurants, shops, and super markets). We will definitely stay at this hotel when we come back next time.
2 out of 5
by A verified traveler

Thin walls add ceilings

Posted Aug 31, 2013
We had a very poor night sleep due to the people above walking back and forth and hearing all that went on in the hallway.
5 out of 5
Recommended
for Families
by A verified traveler

pet friendly and still kept clean

Posted Aug 30, 2013
Pros: Clean and pet friendly
Cons: Staff could smile more
Location: Yellowstone
Staff was kind enough to accomodate our pets needs