I arrived late, around 22:30, but there were two desk associates on duty and I was able to get checked in without much delay, so liked the hotel staff.
As typical and unfortunate of most standard accommodations, the sound-proofing is poor as clear conversations of other inconsiderate guests arguing in the hallway late that evening could be heard through the room door.
For the price of this hotel, between 23:00-6:00 they should do what movie theaters do and tell people arguing in hotel common areas to shut up or get out.