Ratings based on 294 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
90% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Rocky first start but ended up excellent

Posted Jul 1, 2014
Came in late from a very long day of driving. Spent 2 1/2 hours in the lobby trying to get our room that I had booked months ago. Hotel was completely booked. After an hour they finally figured out they had given our room to a family that mistakenly came in a day too early. (the hotel clerk should have checked what day it was-but I am sure he will from now on or at least I would hope so) They had to ask the family to move out and move to another hotel. I felt bad for the family. We then waited for them to clean room. We finally got into our room around 11:30 p.m. We had to get up very early the next day which kind of messed us up but from then on it was great. The hotel made up for it completely. We had a great dinner in their restaurant. Everything was wonderful. If it wasn't for the mess up when checking in I would have given it a higher score.
2 out of 5
by A verified traveler from tn

Horrible stay at the end of hall on first floor.

Posted Jun 29, 2014
We didn't sleep well since the exit door was next to our room and it continued to slam all night and all morning. There were maintenance people working to try to fix it since others complained as well. Not happy with stay since we were on the road driving all day and tired and didn't get much sleep due to the broken, loud slamming exit door. Also, the two maintenance works began working on it at 8 am and they were slamming it as well. Would have felt more rested sleeping in our car.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 14, 2014
The location worked well in experiencing Yellowstone
2 out of 5
by Brian from Seattle

Sleepless in HolidayInn

Posted Jun 9, 2014
Pros: Staff
Cons: See above.
Location: Yellowstone.
Booked two rooms for three days. Staff is friendly and helpful. Rooms were clean and well serviced. BUT this motel is the noisiest I have ever experienced in 40 years of traveling. The doors all slam with shattering impact and the room ceilings allow every noise above to disturb your sleep. The third floor may be ok with the ceiling issue, but book elsewhere.
3 out of 5
Recommended
for Everyone
by A verified traveler

convient location.

Posted Jun 3, 2014
Pros: convient location, it's very close to west entrance.
Cons: Microwave, TV probably. May need more outlet between beds.
Location: Visited to north site yellowstone, it is very close by, and short distance to east side of Yellowstone.
Great experiences, family suit is very nice, spacious. But microwave wasn't good at all. Probably needs to replace it, Needs 5-6 mins to warm up a cup of water.
5 out of 5
Recommended
for Everyone
by Jill

Very Nice

Posted Jun 1, 2014
Pros: Location
Cons: Nothing
Location: We went to Yellowstone park
We stayed 3 nights and was surprised with an upgrade upon arrival. The room was awesome and very quiet.
3 out of 5
Recommended
for Everyone
by A verified traveler

Good family hotel very close to Yellowstone

Posted Jun 1, 2014
Pros: Close to Yellowstone, large rooms, indoor pool
We stayed at the Holiday in for 4 nights as part of our visit to Yellowstone. The hotel is very conveniently located next to the west entrance to Yellowstone. Overall hotel staff is friendly, the rooms are spacious and clean. Breakfast was not included and although the kids eat free the overall quality was poor. Rooms were generally quiet and clean. We stayed on the second floor and you can hear people walking above you at night. There is a reasonable restaurant at the hotel which was helpful when you get back late from the park.
3 out of 5
Recommended
for Families
by Tommy Wommy from Utah and New York

Yellowstone just prior to season

Posted May 28, 2014
Pros: The overall cleanliness and room condition were as expected from a Holiday Inn. Nice Pool and Spa and great access to the Park, our deciding factor.
Cons: Our dinner upon arrival was not a good experience. 3 of the 4 meals were not good and our waiter seemed new to the industry
Location: Great park access but food prices in the area are very high with only mediocre quality. Might be worth the extra 45 mins to Big Sky to stay and eat.
Overall, we recieved what we expected when we booked our accomodations. The hotel is certainly a 3 star and the help was good or just OK depending on who was working the counter. We had a 3 night stay as a frame of reference. We were placed in a room on the 1st floor directly adjacent to an exit door at the end of the building. Starting about 5am Grand Central Station would have been a quieter experience. On the way to breakfast at the attached restaurant, we asked if we could change rooms. The staff member at the counter told us they were booked and they would try to get us a different room, just check in later in the day and if it was possible, our bags would be moved. Post breakfast, I had some questions about the area and spoke with a different staff member. We mentioned the potential to move, and she immediately searched the computer and put us in a different room, gave us the new keys and this gave us the opportunity to move our own belongings. I believe her name was Kay, but I am not certain. Anyway, a thanks to her for her quick response and a quiet rest to our stay.
4 out of 5
Recommended
for Everyone
by allison from toronto, canada

Return of time

Posted May 27, 2014
Pros: Staff very helpful, cleaning staff very courtesious.
Cons: Maybe the colours of the room can be brighter
Location: Lots to see around the hotel. Yellowstone park offers lots to do and see. Very worthwhile trip
Our stay at the town reminded us of the old west. Reminiscent of scenes from western movies or closer to now - from northern exposure. The town is very hospitable and the staff are all very polite. Love the two grocery stores. Restaurants are a little limiting, howver we are there for the scenery.
5 out of 5
Recommended
for Everyone
by A verified traveler

Will stay again

Posted May 27, 2014
Convenient location, walk to everything in town, updated room, friendly staff