Ratings based on 182 Verified Reviews
They paid and stayed. We double-checked.
2.5 Room cleanliness
2.4 Service & staff
2.4 Room comfort
2.0 Hotel condition
They paid and stayed.
Recommendedby A verified traveler
Posted Sep 6, 2013 on Hotels.com
for Familiesby JaneC from Palo Alto, CA
A good motelPosted Sep 5, 2013 on Hotels.com
Clean and quiet. Although there is no free breakfast provided, there is a microwave oven available in the dining room. We had a good stay here.
for Everyoneby A verified traveler
CLOSE TO YELLOWSTONE PARK AND SITEPosted Aug 29, 2013
Pros: THE STAFF
Cons: THE ROOMS NEED TO BE RENOVATED OR FIXED UP.
THE ROOMS NEED SOME SERIOUS UPDATES AND OR RENOVATIONS
for Getaway With Friendsby TD from California
Nothing to rave aboutPosted Aug 28, 2013 on Hotels.com
If you just need a place to sleep after a long day, this place serves the purpose. For other hotels & motels in the area with similar rates, I think this one is worse than average. No breakfast, old TV with only a few channels. After a rain, water drips into the room from a hole in the ceiling. Bathroom is clean and adequate though.
for Everyoneby A verified traveler
Not clean.Posted Aug 28, 2013
We found this place to be extremely unclean. Odd smell to room. Stickiness to carpet. Did not want to touch anything.
for Getaway With Friendsby A verified traveler
Posted Aug 27, 2013 on Hotels.com
The wall outlets did not work properly. We could not charge our phones nor use hair dryer.
for Familiesby A verified traveler
Their website's list of amenities are LIES!!!Posted Aug 26, 2013 on Hotels.com
I see the website has now been updated, but I paid (overpaid) for this hotel because the description listed 2 hot tubs and continental breakfast for me and my guest. When checking in, I asked what time the hot tubs are open until and got, "Those haven't been working in over a year, I keep telling the manager to take those off the website" I then asked what time the continental breakfast begins and got, "We stopped offering that a long time ago, I keep telling the manager to take that off the website." Checkin begins at 3pm. I got there at 2:35pm and although a room was availalble I was told the computer system won't allow us to check in before 3pm and so I waited in the car for 25 minutes and went back up to the desk at 3pm. Inside room, carpet was stained, and WIFI didn't work very well. Stay away from this place!
for Everyoneby Joe from San Diego
Overpriced disappointmentPosted Aug 24, 2013
Pros: The location to the west entrance of Yellowstone Park and the location in West Yellowstone.
Cons: Maintenance needs to be improved, people need to act like they care.
Location: Yellowstone Park is nearby, that is the only reason we stayed here.
I would not recommend this hotel/motel to anyone. There was no end table, only a folding chair in the room. The air conditioner did not work properly and the curtains hung over the air conditioner, so the cool air never got past the curtains unless you folded the curtains back which we did. There was no clock in the room, which we found to be just unusual. Went to plug in our iphone to charge and the outlet fell out of the wall. All this place has going for it is that it's close to Yellowstone. this experience left my Yellowstone experience flawed.
Recommendedby A verified traveler from Yellowstone
Go elsewherePosted Aug 23, 2013 on Hotels.com
For almost $170 / night, this place should have been better. it's very old & not very clean. the coffee maker didn't work, hot water was spotty & the internet was so slow that it was totally useless. The TV was old & had few channels. No food was included. Find lodging in Yellowstone Park instead.
for Everyoneby barb from south dakota
Worst hotel ever seen.Posted Aug 23, 2013
Pros: Absolutely nothing
This room was the dumpiest room I have ever seen. Lights didn't work, no smoke detectors in bedrooms, ceilings appeared to be ready to fall in. The bathroom door wouldn't open all the way because it hit the sink. Shower didn't work. The beds were in horrible shape with tears and stains. Couldn't even buy a can of soda on the premises.floors were very uneven and carpet filthy. Found a pair of dirty socks in couch. No clock or alarm anywhere. Very overpriced. Hallways dark and dingy. Wouldn't recommend to my worst enemies.