20a Big Timber Loop, I-90 Hwy 10 West Exit # 367, Big Timber, MT
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Our stay was good but we needed our room attended to and they don't do it each day. I ran out of coffee and the really thin towels weren't good for 2 days. The people were very friendlly and accomodating!
Thank you for your kind review and staying with us.
4/10 Poor
Dad
Business traveler, Traveled with family
Nov 2, 2023
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
nice to have a minimart nearby as the vending machine prices were ungodly, Noisy doors shutting can be heard throughout the building, left my heat off but worst of all was the continental breakfast, just sweets in a bag that had to be microwaved and juice cups the size of a shotglass
Dad
Stayed 1 night in Nov 2023
Response from Brandie on Nov 20, 2023
We are sorry that your stay was not what you expected, we wish you the best.
6/10 Okay
Clyde
Business traveler
Oct 17, 2023
it was ok
Clyde
Stayed 3 nights in Oct 2023
Response from Brandie on Oct 24, 2023
Thank you for staying with us. We appreciate you taking the time to leave us a review. Cheers.
The hotel was very clean. The staff was friendly. The railroad tracks are very close and the freeway as well. Trains running all night blowing their horns woke me up multiple times throughout the night.
Jeffrey
Stayed 1 night in Sep 2023
Response from Brandie on Sep 18, 2023
Cheers, thank you for your kind words about our hotel and staff. We do offer ear plugs to help with the train noise.
10/10 Excellent
Emerson
Business traveler
Sep 3, 2023
Liked: Amenities
Business travel.
Emerson
Stayed 1 night in Sep 2023
Response from Brandie on Sep 18, 2023
Thank you for your review, we wish you safe travels.
Our staff does a great job, thank you for your kind words towards them. Safe travels.
4/10 Poor
Bruce
Traveled with group
Aug 1, 2023
Disliked: Cleanliness
Way over priced for what you get.
On arrival, the room temperature was set at chilly 66 degrees. The rooms are not serviced daily. We requested the room be serviced on the third day - it was not done until the fourth day. The room keycards has to keep being reset as they were erased by being near a cell phone or other electronic devices. The customer computer for airline check-in was not working.
Bruce
Stayed 7 nights in Jul 2023
Response from Brandie on Sep 18, 2023
Thank you for your review. We hope that you have safe travels.
Way over priced for a bed. A very nothing breakfast that was mostly cold stuff that was basically starch. We found only two bars in the town to get supper. My advice is to drive another hour. You will be happier.
The hotel was a good overnight on a long trip. Easy off, easy on from/to I-90. The only drawback was no elevator to the 2nd floor for my luggage.
Robert
Stayed 1 night in Mar 2023
Response from Heather Riggs GM on Apr 10, 2023
Good Morning, Thank you for the great review! I am happy you had a great stay. Next time you are here we can help with luggage going upstairs. Have a wonderful day!
The staff at the Super 8 in Big Timber are outstanding, making this a great choice for anyone travelling along I-90 or visiting the area. Special mention to Missy and Brandy for going out of their way to deal with a check in/card issue in their system. Small town hospitality at its finest!
Blake
Stayed 1 night in Mar 2023
Response from Heather Riggs GM on Mar 16, 2023
Thank you for the wonderful review! I will be happy to share it with Brandie and Missy! I hope to see you again soon. Thank you for staying with us!
Thank you so much for staying with us. We are truly glad that you found your stay to be comfortable and clean. We hope to see you again. Have a Super Day!
Linda, thank you so much for staying with us. We are glad you had a good stay. Thank you for giving us an 8 out of 10. We hope next time you have a 10 stay with us. Have a wonderful day and we look forward to seeing you again.
8/10 Good
DeeDee
Business traveler
Nov 21, 2022
DeeDee
Stayed 1 night in Nov 2022
Response from Kimberly Newman on Dec 20, 2022
DeeDee, thank you for staying with us. We are glad you had a good stay and giving us an 8 out of 10. We hope to see you again. Have a wonderful day.
Philp, thank you for staying with us we are truly glad that you had a good stay. Thank you for giving us 5 out of 5. We hope to see you again. Have an amazing day.
Everything was very good! The staff was excellent and the room was great! The sausage biscuits were nice, along with the yogurt and pastries. You could hear the train a lot, but not a problem. The town shut down early, but still nice. The Hotel Grand was a great place for dinner, but get there early!
VERY noisy location, with a train track crossing VERY nearby. Train whistles kept us awake much of the night. Also, a large gas station/convenience store/casino shared the same//adjoining parking lot.