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Reviews of Super 8 by Wyndham Big Timber

2 out of 5
Super 8 by Wyndham Big Timber
20a Big Timber Loop, I-90 Hwy 10 West Exit # 367, Big Timber, MT

Reviews

8.0

Very Good

Rating 10 - Excellent. 121 out of 337 reviews" "
Rating 8 - Good. 136 out of 337 reviews" "
Rating 6 - Okay. 39 out of 337 reviews" "
Rating 4 - Poor. 27 out of 337 reviews" "
Rating 2 - Terrible. 14 out of 337 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

6/10 Okay

CARRIE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was good but we needed our room attended to and they don't do it each day. I ran out of coffee and the really thin towels weren't good for 2 days. The people were very friendlly and accomodating!
Stayed 2 nights in Dec 2023

8/10 Good

Shan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and quiet
Stayed 1 night in Nov 2023
Response from Brandie on Dec 4, 2023
Thank you for staying with us, Cheers.

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
11/23, Big Timber
Very clean. Helpful, friendly staff
Stayed 1 night in Nov 2023
Response from Brandie on Nov 20, 2023
Thank you for staying with us and your kind review. Cheers.

8/10 Good

Douglas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It was fine
Stayed 3 nights in Nov 2023
Response from Brandie on Nov 20, 2023
Thank you for your kind review and staying with us.

4/10 Poor

Dad

Business traveler, Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
nice to have a minimart nearby as the vending machine prices were ungodly, Noisy doors shutting can be heard throughout the building, left my heat off but worst of all was the continental breakfast, just sweets in a bag that had to be microwaved and juice cups the size of a shotglass
Stayed 1 night in Nov 2023
Response from Brandie on Nov 20, 2023
We are sorry that your stay was not what you expected, we wish you the best.

6/10 Okay

Clyde

Business traveler
it was ok
Stayed 3 nights in Oct 2023
Response from Brandie on Oct 24, 2023
Thank you for staying with us. We appreciate you taking the time to leave us a review. Cheers.

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean room,comfortable beds and good breakfast.
Stayed 1 night in Oct 2023
Response from Brandie on Oct 11, 2023
Thank you for your kind review. We hope to see you again soon. Best wishes.

8/10 Good

Joshua

Stayed 1 night in Oct 2023
Response from Brandie on Nov 2, 2023
Thank you for staying with us and your kind review.

10/10 Excellent

Lori

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, friendly staff and my room was very comfortable.
Stayed 1 night in Oct 2023
Response from Brandie on Oct 8, 2023
We are happy that you enjoyed your stay with us. Thank you and best wishes.

10/10 Excellent

Gary

Liked: Cleanliness
Stayed 1 night in Sep 2023
Response from Brandie on Sep 26, 2023
We are glad that you enjoyed your stay, thank you for choosing us.

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Brandie on Sep 26, 2023
We are sorry that you didn't have a good stay.

10/10 Excellent

patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice staff
Stayed 3 nights in Sep 2023
Response from Brandie on Sep 18, 2023
Thank you for staying with us and you 5 star review. We wish you safe travels and hope to see you again.

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very clean. The staff was friendly. The railroad tracks are very close and the freeway as well. Trains running all night blowing their horns woke me up multiple times throughout the night.
Stayed 1 night in Sep 2023
Response from Brandie on Sep 18, 2023
Cheers, thank you for your kind words about our hotel and staff. We do offer ear plugs to help with the train noise.

10/10 Excellent

Emerson

Business traveler
Liked: Amenities
Business travel.
Stayed 1 night in Sep 2023
Response from Brandie on Sep 18, 2023
Thank you for your review, we wish you safe travels.

10/10 Excellent

Trudy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great experience, going up stairs with no elevator was hard for my almost 80 year old mother, didn’t realize that when I booked the room.
Stayed 3 nights in Aug 2023
Response from Brandie on Sep 18, 2023
Thank you for staying with us. We wish you all the best.

10/10 Excellent

Mary, Firth

Stayed 1 night in Aug 2023
Response from Brandie on Sep 26, 2023
We are glad that you enjoyed your stay, thank you for choosing us.

10/10 Excellent

Patty

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
very friendly staff
Stayed 1 night in Aug 2023
Response from Brandie on Sep 18, 2023
Thank you for the compliment about our staff, they are pretty great. We wish you the best.

8/10 Good

timothy, manhattan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023
Response from Brandie on Sep 18, 2023
Thank you for your kind review.

8/10 Good

Julie

Stayed 1 night in Aug 2023
Response from Brandie on Sep 18, 2023
Thank you for your kind review.

10/10 Excellent

Blythe

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 7 nights in Aug 2023
Response from Brandie on Sep 18, 2023
Thank you for your kind review.

10/10 Excellent

Caylee

Liked: Cleanliness
Stayed 1 night in Aug 2023
Response from Brandie on Sep 18, 2023
Thank you for your kind review.

10/10 Excellent

Gerry, Larkspur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful hon check in
Stayed 1 night in Aug 2023
Response from Brandie on Sep 18, 2023
Our staff does a great job, thank you for your kind words towards them. Safe travels.

4/10 Poor

Bruce

Traveled with group
Disliked: Cleanliness
Way over priced for what you get.
On arrival, the room temperature was set at chilly 66 degrees. The rooms are not serviced daily. We requested the room be serviced on the third day - it was not done until the fourth day. The room keycards has to keep being reset as they were erased by being near a cell phone or other electronic devices. The customer computer for airline check-in was not working.
Stayed 7 nights in Jul 2023
Response from Brandie on Sep 18, 2023
Thank you for your review. We hope that you have safe travels.

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
They were very accommodating late check in and early check out
Stayed 1 night in Jul 2023

10/10 Excellent

Christy, Johnston

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and friendly. Front office staff informative.
Stayed 1 night in Jul 2023

8/10 Good

Kevin

Stayed 1 night in Jun 2023

10/10 Excellent

Melissa

Stayed 1 night in Jun 2023

10/10 Excellent

Judi

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and staff helpful. Checkout was quick and efficient.
Stayed 1 night in Jun 2023

8/10 Good

stuart

Stayed 2 nights in Jun 2023

8/10 Good

shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

4/10 Poor

Jeff

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Way over priced for a bed. A very nothing breakfast that was mostly cold stuff that was basically starch. We found only two bars in the town to get supper. My advice is to drive another hour. You will be happier.
Stayed 1 night in Jun 2023

10/10 Excellent

Toni

Stayed 1 night in May 2023

10/10 Excellent

Jason

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place
Great staff. Ana was super nice and accommodating. Our room was clean and comfortable. Definitely would stay here again if in the area at night.
Stayed 1 night in Apr 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was a good overnight on a long trip. Easy off, easy on from/to I-90. The only drawback was no elevator to the 2nd floor for my luggage.
Stayed 1 night in Mar 2023
Response from Heather Riggs GM on Apr 10, 2023
Good Morning, Thank you for the great review! I am happy you had a great stay. Next time you are here we can help with luggage going upstairs. Have a wonderful day!

10/10 Excellent

Blake

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the Super 8 in Big Timber are outstanding, making this a great choice for anyone travelling along I-90 or visiting the area. Special mention to Missy and Brandy for going out of their way to deal with a check in/card issue in their system. Small town hospitality at its finest!
Stayed 1 night in Mar 2023
Response from Heather Riggs GM on Mar 16, 2023
Thank you for the wonderful review! I will be happy to share it with Brandie and Missy! I hope to see you again soon. Thank you for staying with us!

8/10 Good

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
Stayed 1 night in Feb 2023
Response from General Manager on Feb 20, 2023
Thank you so much for staying with us. We are truly glad that you found your stay to be comfortable and clean. We hope to see you again. Have a Super Day!

8/10 Good

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2022
Response from Kimberly Newman on Dec 20, 2022
Linda, thank you so much for staying with us. We are glad you had a good stay. Thank you for giving us an 8 out of 10. We hope next time you have a 10 stay with us. Have a wonderful day and we look forward to seeing you again.

8/10 Good

DeeDee

Business traveler
Stayed 1 night in Nov 2022
Response from Kimberly Newman on Dec 20, 2022
DeeDee, thank you for staying with us. We are glad you had a good stay and giving us an 8 out of 10. We hope to see you again. Have a wonderful day.

10/10 Excellent

Philip

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good after a long day on the road
Stayed 1 night in Nov 2022
Response from Kimberly Newman GM on Dec 20, 2022
Philp, thank you for staying with us we are truly glad that you had a good stay. Thank you for giving us 5 out of 5. We hope to see you again. Have an amazing day.

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BT in October
The staff is very pleasant and helpful. The location is right off the interstate, so it was easy to get to.
Stayed 2 nights in Oct 2022
Response from Kimberly Newman GM on Dec 20, 2022
Linda thank you so much for staying with us. We are truly glad you enjoyed your stay. We hope to see you again. Have a Super day.

6/10 Okay

Judy

Stayed 1 night in Oct 2022

8/10 Good

Faye

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
vacation
It was clean. It does need an elevator. Convenient location but a very small town. One restaurant.
Stayed 1 night in Oct 2022

10/10 Excellent

Connie

Stayed 1 night in Oct 2022

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good! The staff was excellent and the room was great! The sausage biscuits were nice, along with the yogurt and pastries. You could hear the train a lot, but not a problem. The town shut down early, but still nice. The Hotel Grand was a great place for dinner, but get there early!
Stayed 1 night in Oct 2022

8/10 Good

connie, nampa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
VERY noisy location, with a train track crossing VERY nearby. Train whistles kept us awake much of the night. Also, a large gas station/convenience store/casino shared the same//adjoining parking lot.
Stayed 1 night in Sep 2022

8/10 Good

JAMES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

Georgie

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

8/10 Good

Marife

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good hotel but pricey.
Stayed 1 night in Aug 2022
Response from Kimberly Newman GM on Sep 4, 2022
Thank you so much for staying with us. We are truly happy that you had a good stay with us. We hope to see you again. Have an amazing day!