Balcony
Check availability

Reviews of City Park Hotel - Bila Tserkva

4 out of 5
City Park Hotel - Bila Tserkva
Yaroslava Mudroho 14, Bila Tserkva

Reviews

9.4

Exceptional

Rating 10 - Excellent. 14 out of 21 reviews" "
Rating 8 - Good. 7 out of 21 reviews" "
Rating 6 - Okay. 0 out of 21 reviews" "
Rating 4 - Poor. 0 out of 21 reviews" "
Rating 2 - Terrible. 0 out of 21 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Boris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacation
It was nice being back and surrounding with friendly face. The entire crew was friendly and made my stay more pleasant.
Stayed 3 nights in May 2021

10/10 Excellent

Verified traveler

Stayed 5 nights in Nov 2019
Response from Dana on Jan 13, 2020
Dear Guest, Thanks for a wonderful rating score! We hope to see you again soon :)

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019

10/10 Excellent

Matthew, Mackinac Island, USA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice, new hotel located in the center of Bila Tserkva. The staff went out of their way to help me and to be friendly. The room was plesant and the bed was comfortable. The shower was one of the largest and best I've seen in a European hotel. They have a bar next to reception that will make delicious fresh juice drinks for you. The entire city is easily explored from here. Highly recommended.
Stayed 5 nights in Jul 2019
Response from Dana, Review Manager on Aug 8, 2019
Dear Matthew, Thank you for sharing your review here on Expedia. We are thrilled to hear you had such pleasant and comfortable stay and we truly appreciate your kind comments on our rooms, location and friendly staff. It seems like the team did a great job in showing you how welcome you are, it will my pleasure to forward your compliments. We thank you for writing this lovely recommendation and do hope to welcome you back soon. Warm regards from Bila Tserkva.

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We booked a room for 2, but all the supplies were for 1 which is really the only thing to complain about. They fixed it once we asked.
Stayed 1 night in May 2019
Response from Dana, Review Manager on Jun 5, 2019
Dear Guest, Thank you for sharing your review here on Expedia. We apologise for the mix up in the amount of guests, as you have mentioned these issues are easily and immediately solved by our 24/7 team. We thank you for writing this review and hope to welcome you back soon. Warm regards from Bila Tserkva.

8/10 Good

Aaron

Liked: Cleanliness, property conditions & facilities, room comfort
Nice clean hotel
Hotel was clean and up to a good standard. I would stay there again.
Stayed 2 nights in Feb 2019
Response from Dana, Review Manager on Mar 5, 2019
Dear Aaron, Thank you for sharing your review here on Hotels.com. We are thrilled to hear you had a pleasant and comfortable stay and we truly appreciate your kind comments on our cleanliness. We thank you for writing this lovely recommendation and do hope to welcome you back soon. Warm regards from Bila Tserkva, Dana Review Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2018
Response from Dana, Review Manager on Jan 2, 2019
Dear Guest, Thank you for your kind rating. Warm regards from Bila Tserkva, Dana

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Overnight Transit
Just passing through. Hotel was everything we wanted. They gave good advice about a restaurant across the street. There is a "beer market" right across the street
Stayed 1 night in Sep 2018
Response from Dana, Review Manager on Sep 27, 2018
Dear Alan, Thank you for sharing your review here on Hotels.com. We are thrilled to hear you had such pleasant and comfortable stay with us. We thank you for writing this lovely recommendation and do hope to welcome you back soon. Warm regards from Bila Tserkva, Dana Review Manager

10/10 Excellent

Reinaldo, Miami, FL

Very clean, good food, friendly staff.
Stayed 3 nights in Aug 2018
Response from Dana Review Manager on Sep 5, 2018
Dear Reinaldo, Thank you for sharing your review here on Hotels.com. We are thrilled to hear you had such pleasant and comfortable stay and we truly appreciate your kind comments on our cleanliness, reasturant and staff. We thank you for writing this lovely recommendation and do hope to welcome you back soon. Warm regards from Bila Tserkva, Dana Review Manager

8/10 Good

Adam

Liked: Cleanliness, staff & service, room comfort
Overnight stay
This was an overnight stay during a long drive. Much needed and appreciated rest. Easy checkin and nice room
Response from Dana, Review Manager on Jun 5, 2018
Dear Adam, Thank you for sharing your review. We are happy to hear you had such pleasant and comfortable stay and we truly appreciate your kind comments on our rooms. We thank you for writing this lovely recommendation and do hope to welcome you back soon. Warm regards from Bila Tserkva

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern hotel in good location
Staff was very friendly and helpful. Room was very clean and comfortable. Mostly newly updated and modern so very nice. Had a safe and frig in the room as well. Good location and breakast was good. The shower could be a little larger though.
Stayed 4 nights in Apr 2018
Response from Dana, Review Manager on Jun 5, 2018
Dear Guest, Many thanks for sharing your positive experience here on Expedia. We are thrilled to know that you had a pleasant time with us and you particularly enjoyed our rooms and staff, that you have describe so well. We truly thank you for your kind words about our staff. It sounds like our team did a good job in showing you how welcomed you are. We all look forward to the next chance to welcome you back. Warm regards from Bila Tserkva,

10/10 Excellent

Chris, Colorado Springs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
I have stayed many times and the hotel has always been a 5 rating
Stayed 4 nights in Nov 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the sights and a local shopping centre.
Staff is excellent. All spoke perfect English and were happy to help. Two less likeable things were that staff was phoning us at 12:02 to check out. In an empty hotel and a relatively pricey one that is a bit quick. Yes, we should have left, but I don't think it was needed. Never experienced this anywhere else. The other thing is that it is classified as a 4 start hotel. With only a room and breakfast facilities available that is not 4-star in my book. Room rates are also not fitting the facilities. We slept in room 201 of which the atmosphere felt really cold. Nearly everything is white and on top of that the lightning was very white too. No romantic yellow colour lights. 2nd night was in room 202 which did have more yellow light and directly the atmosphere in the room was much better.

10/10 Excellent

Paul, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
Professional, English speaking staff. Great location in center of town. Clean, spacious, well appointed rooms. Good breakfast. We have stayed at a lot of hotels in Ukraine and this was really one of the best hotel experiences we have had.

10/10 Excellent

Sergey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Самый лучший отель в Белой Церкви.
Приветливый персонал, быстрое оформление, никакого навязчивого сервиса, все строго, по-деловому. Удобный номер, достаточное количество розеток, комбинированный свет, большой телевизор, удобная душевая кабинка. Все новое, все работает. Из минусов только цена и полный запрет на курение.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modernes Hotel und sehr sauber im Zentrum
Von diesem Hotel kommt man überall schnell hin, da es sehr zentral liegt.

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

ESEN, Tønsberg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra hotell med bra med hyggelig betjening!
Jeg overnattet her 2 netter denne gangen, har brukt dette hotellet 2 ganger tidligere og var da veldig fornøyd med dette hotellet så derfor valgte jeg da naturlig nok å bruke dette igjen, veldig hyggelig å imøtekommende betjening og bra rom, renslige også... hotellet har en bra beliggenhet i forhold til mine behov... kommer til å bruke dette hotellet igjen neste gang jeg skal tilbake til denne byen.

10/10 Excellent

Michael, Rogaland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En liten ferie i Ukraina
Alt var greit utenom en ting. Ansatte i resepsjonen burde kunne snakke sitt eget språk, det et ikke godt nok med russisk. Ellers et bra hotel, anbefales.

8/10 Good

Espen, Norge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra,fint og rent hotell med bra beliggenhet!
Jeg brukte dette hotellet for 1 ukes opphold og er veldig fornøyd med dette hotellet, bra beliggenhet i forhold til mine mål for denne reisen og bra service fra hyggelig personale, hotellrommet var rent og passe stort., jeg fikk et rom til å begynne med som hadde 2 separate senger inntil hverandre og dette likte jeg dårlig, jeg spurte personalet/resepsjonsbetjeningen om å bytte til nogenlunde samme rommet men med dobbeltseng istedenfor, det var ikke noe problem siden dem hadde ledig rom av den typen... jeg betalte heller ikke ekstra for dette... frokosten var også helt grei, jeg kommer sikkert til å bruke dette hotellet igjen hvis jeg skal tilbake til denne byen... jeg kan trygt anbefale dette hotellet til andre gjester.

8/10 Good

jan, danmark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
skønt rum
der var kun to ting at sætte en finger på jeg havde en superior suit skønt rum kun et lille problem med bruse kabinen døren var meget lille jeg er stor men ikke så stor.min ven havde en premium suite og der var intet galt. den anden ting var den ene morgen servitrice to dage lod hun os sidde og vente i over en time , for derefter at skælde os ud over vi selv tog kaffe.ellers var alt i top og servicen var super.