Ratings based on 262 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified travelerfrom USA

Impersonal staff - an old chain hotel, not 4 star

Posted May 21, 2015
Pros: Nothing.
Cons: Everything to be a 4 star hotel, most importantly get staff who truly care about making guests truly welcomed. Otherwise drop 1 star and rate by 33%.
Location: Far from any tourist site.
This hotel needs warm, people-pleasing personnel and a remodel to be a true 4 star hotel. It shows that the hotel concentrates in mid-level business guests with the occasional young woman in stilleto heels, tight leather pants, checking in at 9 pm (21:00 hrs) with-no-luggage, as a "guest". Hotel shows its age very well. It is a far walk 25 min to the old city center and interesting tourist sites. It is very pricey during the weekdays.
4 out of 5
Recommended
for Everyone
by A verified traveler

Goed gelegen op loopafstand van musea e.d.

Posted May 18, 2015
Pros: Het was ruim opgezet met goede receptie
Cons: De afstand tot de bushalte naar het vliegveld is niet 500m maar 10 minuten lopen
Location: Een zeer mooie stad met veel bloemperken en natuurlijk prachtige muea
Bilbao is een prachtige stad met oude en moderne architectuur
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 18, 2015
ビルバオのバスターミナルから歩いて行けるところにあり、バルやレストランがあり良かっです どこのホテルもですが、朝食があるところは、フレッシュジュースが美味しいですよ
4 out of 5
Recommended
for Everyone
by A verified travelerfrom paris

Hotel confortable propre et bien situé

Posted May 5, 2015
Cons: Le bruit de la discothèque le soir
Nous ne sommes restés qu une nuit mais hôtel confortable propre bien situé avec un buffet très correct pour le petit déjeuner
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Barcelona

Hotel muy comodo. Muy centrico

Posted Apr 29, 2015
Pros: La amplitude de las habitaciones. La amabilidad del personal. La localización. El desayuno
Cons: El mobiliario, un poco deteriorado
Location: Muy bien ubicado. En una buena zona y muy cerca de museos y zonas para visitar
Estancia muy agradable y comoda. El hotel está muy bien comunicado, con metro, autobuses y para ir andando al centro de la ciudad. Las habitaciones amplias y comodas. El desayuno muy bien. Nos gusto mucho el hotel
4 out of 5
Recommended
for Couples
by A verified traveler

good hotel for central Bilbao

Posted Apr 29, 2015
Pros: Location and relaxed hotel. Breakfasts excellent.
Cons: The hotel staff were very helpful. The only problem that we had was locating the Hotel on sat nav. Eventually by ringing the hotel and using the stree
Location: Restaurants very good, but more options in the "old town". Don't miss the funicular railway where you can see the whole city in the valley.
We were having a weeks holiday split between Bilbao and San Sebastian. Bilbao fantastic city to visit, better than we expected. Clean, tidy plenty to see, and we were very lucky with the weather. Drove to San Sebastion but my satnav was set on excluding toll roads. The route was obviously longer but the scenery in the mountains fantastic. Pleased to have set the sat nav wrongly. Recommend it.
4 out of 5
Recommended
for Everyone
by A verified traveler

Centralt men lungt läge

Posted Apr 27, 2015
Snyggt och fräscht konferenshotell en del trappor utan tillgång till hiss. Riklig och varierad frukost men lite rörigt och opersonligt.
2 out of 5
by A verified travelerfrom neckarwestheim

Wasser aus der Decke von der Klimaanlage

Posted Apr 16, 2015
Pros: Service an der Rezeption sehr freundlich
Cons: Zimmer sehr alt und renovierungs fällig
Location: Stadtmitte
Handtücher auf dem Boden zum trocknen Klimaanlage hing rostig runter
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Saint Jean de Luz

Bon hôtel, bien situé à Bilbao

Posted Mar 9, 2015
Pros: Chambre confortable et bien équipée
Cons: Pas grand chose et nous y venons tous les ans lors de "la folle journée" qui dure 3 jours
Location: voyez "Expérience"
Accueil compétent, agréable, parlant gentillement français; parking souterrain logeable; proximité du Guggenheim, de l'Eskalduna Jaureguia, du stade San Mames et des rives du Nervion; le tram mène à la vieille ville rapidement et sans avoir à chercher de parking; nombreux bars, tapas et restaurant en particulier à "La Bourse" de Stark (quelques minutes à pieds).
3 out of 5
Recommended
for Couples
by A verified traveler

Correcto

Posted Feb 26, 2015 on Hotels.com
Correcta!