Ratings based on 57 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
82% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified travelerfrom p

It was okay...

Posted Mar 24, 2015
The staff was amazing. Other then that the WiFi barely worked. The first room had hair in bathtub and toliet didn't work. Switched rooms . Our room had a couple bugs in it. Small ones. Location is good though!
2 out of 5
by A verified travelerfrom Oregon

New to Spain

Posted Mar 24, 2015
Pros: Staff was Friendly
Cons: WiFi, Heat control, nicer bedding, smoke control in the hallways
Location: was close to the Guggenheim - and a shopping mall.
Partly my fault as I thought I was staying at a higher ranked hotel chain. But, the room was stifling and no way to cool it down. When we opened the window we just got major street sounds and cigarette smoke drifted up from below. The beds were a bit too hard and the blankets very thin. We did not eat the buffet as we felt for the quality of the hotel 12 Euros was just too expensive. The WiFi connection was horrible - and when it would connect it would not last long before dropping out. The best location for WiFi was by the front door on on the toilet. I cannot say my time in Bilbao was awful, but sure would have been better if I had paid for a nicer hotel. For someone trying to stay on the cheap - this is most likely your place to stay.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Groningen, Nederland

Posted Mar 2, 2015
Cons: Airco Meer service gerichte benadering door het personeel
Location: De ligging is net over de brug over de Bilbao rivier dichtbij een winkelcentrum met supermarkt en dichtbij het Guggenheim. Alles op loopafstand.
Het is in de winter erg warm in de gangen en we hadden ook een warme kamer en de airco krijgt dat niet koel. Lijkt eigenlijk nauwelijks te werken. Als je dan het raam een stukje openzet regent het (in Bilbao veel regen in de winter) in op het bureautje waar je dan een handdoek of zoiets moet neerleggen om niet alles nat te krijgen. Het ontbijtbuffet is daarentegen prima.
3 out of 5
by A verified traveler

Sehr bemüht aber abgewetzt

Posted Jan 4, 2015
Das Hotel ist nur mühsam geflickt und renovierungsbedürftig. Das Personal aber hilfbereit und freundlich und zuvorkommend.
4 out of 5
Recommended
for Personal Event
by A verified traveler

Bra hotell i en trivelig by

Posted Dec 13, 2014 on Hotels.com
Bilbao er en deilig by, kort veg til det meste. Sentralt hotell.
5 out of 5
Recommended
for Couples
by A verified traveler

excelente hotel , en precio cerca del Guchenhein

Posted Nov 10, 2014 on Hotels.com
Tiodo estuvo magnífico
4 out of 5
Recommended
by Philip Mirvisfrom Massachusetts

Good deal

Posted Oct 29, 2014 on Hotels.com
Convenient to Guggenheim, local arts museum, university of Deusto. Friendly and helpful team to assist in all matters--transport, siteseeing, dining, and so on. Smallish rooms but good price. Fine breakfast!
5 out of 5
Recommended
for Personal Event
by Maríafrom León

Buena ubicación

Posted Oct 23, 2014 on Hotels.com
Es un hotel que para la categoría que tiene excede la calidad. Un solo comentario constructivo: la accesibilidad para un discapacitado con los 4 escalones para bajar y llegar al ascensor desde la recepción debería mejorarse. En el siglo XXI estas cuestiones deben estar resueltas. El resto de comodidades son excelentes. Y dejando el auto en la cochera o alrededores (es medido el estacionamiento) se puede uno desplazar a todo Bilbao en tranvía, o bus. Repetiría sin dudas.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom 千葉市

ロケーション良し,快適な部屋

Posted Sep 29, 2014
空港寄りを選んだが,タクシーも23ユーロ程度と安かった.ビスカイア橋に行くには地下鉄のDeustoの駅(徒歩10分以内)が利用可能,トラムの駅は橋を渡ってすぐの5分程度にあり,便利な場所である.外見はひなびた感じだが,内装は高級ホテル並みだった.広さも十分.残念だったは,部屋に湯沸かしポットがなく,せっかく緑茶のティーバックを持参していたのに,飲み物を室内のミニバーに頼らざるを得なかったところ.
5 out of 5
Recommended
for Families
by Eve

Posted Sep 23, 2014 on Hotels.com
This hotel was great for a quick stay in Bilbao. It was within walking distance to the old town & tourist attractions, but far away enough to avoid the crowds & tour buses. The breakfast was great. The rooms were basic but spacious & clean. We'd stay here again if we were to return to Bilbao.