Ratings based on 2 Verified Reviews

They paid and stayed. We double-checked.
5.0 out of 5
5.0 Room cleanliness
5.0 Service & staff
5.0 Room comfort
5.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Personal Event
by Peter and Susan

Nice clean and modern hotel

Posted Oct 5, 2012 on Hotels.com
We were pleased with this clean and modern hotel. There were only two clothes hangers in the wardrobe, but the staff quickly provided lots when advised of this lack. There is wi-fi provided in the room, free for the first 24 hours from first use, but then you can pay for the it if you wish. At the time we booked the hotel the information provided gave the impression it was free for your stay. The situation of the hotel is not ideal for visiting Bilbao centre as the nearest metro station is a twenty minute walk away. There is a nice cafe/cocktail bar on the same block which we liked. We did not eat in the hotel as we were out and about so much, so cannot advise on the restaurant.
5 out of 5
by A verified traveler from Stansted, England

Posted Jun 8, 2011 on Hotels.com
Ideally situated for a wedding we attended at Palacio Artaza. Also easy 15 minute walk down to the coast where reception was held. Good location also for metro into Bilbao. Hotel staff very pleasant and helpful. Generally very good.