Ratings based on 220 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

A little style over substance

Posted Jul 10, 2014
Pros: The design
Cons: Curtain system between guest room and atrium.
Location: Right opposite the Guggenheim so great for all 'tourist' links. Airport transfer stops in adjacent street. Superb park a short walk away.
When you arrive at the hotel, the interior is stunning. The front desk staff were superb and we were really looking forward to seeing the room. The room was adequate and nicely designed but I think the designer forgot about function. Also, our room looked out onto an atrium. This was fine for the short period that we were there but I would prefer a room with a window. We only used the ground floor bar and this was a nice environment to enjoy a pre-dinner drink. We did not eat in the hotel as 26 euro for breakfast seemed a bit steep.
5 out of 5
Recommended
for Everyone
by A verified traveler from Stuart, FL

Location!

Posted Jul 4, 2014
Pros: Location!
Location: Perfect; go to the Guggenheim; stroll through the lovely park by the river, just by the museum; have a drink on the hotel terrace; eat at Porrue.
Reasonable price and perfect location, across from the Guggenheim Museum; what could be better?
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel and even better rate

Posted Jun 16, 2014
Pros: Everything was excellent but the shower which is a litlle small because shares the space with the tub that is great.
Location: The terrace has an incredible view of the Museum
Everything was great but staff not at the same level of other 5 star Hotels that we stay at.
5 out of 5
Recommended
for Everyone
by A verified traveler

Guggenheim!

Posted Jun 14, 2014
Step out of the front of the hotel, cross the road and you are at the Guggenheim. Very conveniently located for other sightseeing too.
4 out of 5
Recommended
for Everyone
by couple from Canada

Good location..

Posted Jun 9, 2014
Easy to get to..valet parking if you have a car...no concierge, but reception staff were very helpful re directions and dinner reservations. Breakfast was excellent and the best tea and coffee of a 2 week trip.
3 out of 5
Recommended
for Everyone
by A verified traveler

Good location, noisy from within hotel

Posted May 31, 2014
Pros: location, pleasant staff Cons: Had penthouse room. Restaurant above room moves furniture starting at 7:30am through the morning. Central atrium echos notice from lobby, no concierge
4 out of 5
Recommended
for Everyone
by A verified traveler

Great view

Posted May 25, 2014
Pros: location
The hotel was directly across from the Guggenheim Museum and not far from anything else. Very comfortable room, friendly staff, good food. A very pleasant place to stay. Always ask for a room facing the museum.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel!!!

Posted May 23, 2014
Very nice location, fantastic breakfast buffet, friendly and helpful staff, well kept rooms.....everything that anybody could ask for! :)
5 out of 5
Recommended
for Everyone
by Lee J. from Raleigh, NC, USA

Great location for touring the Guggenheim Museum

Posted May 23, 2014
Pros: Location
Location: Take the river walk from the hotel to the Old Town
The Silken Gran Hotel Domine was an excellent choice for our visit to Bilbao. The city is wonderful, and the river walk from the hotel to the Old Town is beautiful. The staff of the hotel was always very helpful, and responded to all questions promptly. I would recommend this hotel to anyone.
5 out of 5
Recommended
for Everyone
by anita from baltimore, md

Perfect location

Posted May 3, 2014
The hotel is across the street from the Guggenheim which had a very interesting exhibit. The hotel is lovely. The staff were very helpful and provided maps and favorite pintxos places to visit. Very nice toiletries are provided including a toothbrush. We had an outside room and were able to open the window. The bed was comfortable and the room quiet. The location is very convenient. We walked to fun bars and to the old city. Would go back again.