Terrible staff at the reception… screwed up our reservation , payed in full weeks before for a ground level room. She than sent us to a 2nd floor room, in renovation…
It’s very clear this hotel (which otherwise would be ok), needs a good management.
Allan the maintenance guy saved our stay. Fixed up a room for us on the main level and made somehow the reception lady to behave properly…
In our opinion he has manager quality, but don’t know if that is what he wants..
Thanks Allan!