Indoor pool, open 6 AM to 10:00 PM, sun loungers
Check availability

Reviews of Holiday Inn Express Billings, an IHG Hotel

2.5 out of 5
Holiday Inn Express Billings, an IHG Hotel
430 Cole St, Billings, MT

Reviews

8.6

Excellent

Rating 10 - Excellent. 177 out of 350 reviews" "
Rating 8 - Good. 115 out of 350 reviews" "
Rating 6 - Okay. 35 out of 350 reviews" "
Rating 4 - Poor. 10 out of 350 reviews" "
Rating 2 - Terrible. 13 out of 350 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Jon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay, good breakfast
Stayed 1 night in Mar 2024
Response from jackie on Apr 15, 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express BILLINGS EAST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service
Stayed 1 night in Mar 2024
Response from jackie on Apr 1, 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express BILLINGS EAST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

10/10 Excellent

Bernardo

Stayed 1 night in Mar 2024
Response from jackie on Apr 1, 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express BILLINGS EAST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

6/10 Okay

Abreia

Stayed 1 night in Feb 2024
Response from jackie on Mar 20, 2024
Good afternoon thank you for your feedback for your recent stay with us we are sorry to hear that you had issues during your stay.from all of us we hope you have a wonderful day

10/10 Excellent

Brandon

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms where very nice
Stayed 1 night in Jan 2024
Response from jackie on Mar 20, 2024
Good morning thank you for taking the time to give us feedback on your recent stay, from all of us we hope you have a wonderful day.

10/10 Excellent

Todd

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet
Stayed 1 night in Jan 2024
Response from jackie on Mar 20, 2024
Good morning thank you for taking the time to give us feedback on your recent stay, from all of us we hope you have a wonderful day.

10/10 Excellent

Clay

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Jan 2024

6/10 Okay

Ryan

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from jackie on Jan 17, 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express BILLINGS EAST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

10/10 Excellent

Sherrie

Stayed 1 night in Dec 2023
Response from jackie on Dec 29, 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express BILLINGS EAST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

10/10 Excellent

Whitney

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can't say enough good things about this hotel! Amazing staff, incredibly clean, I felt so safe and being just a few minutes from family... major plus. If I could give a million stars I would hands down
Stayed 1 night in Dec 2023
Response from jackie on Dec 26, 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express BILLINGS EAST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

4/10 Poor

Nicholas

Stayed 1 night in Dec 2023
Response from jackie on Jan 4, 2024
Good morning, we would like to apologize for any issues you may have encountered during your stay. From all of s we hope you have a great day

6/10 Okay

Emily

Stayed 1 night in Oct 2023
Response from jackie on Nov 19, 2023
hank you for taking the time to tell us about your experience at Holiday Inn Express BILLINGS EAST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly!
Stayed 1 night in Oct 2023
Response from jackie on Oct 30, 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express BILLINGS EAST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience

8/10 Good

cathy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for where we were traveling. They let us have an hour later check out which was AMAZING since we needed it for our children. I'd stay here again for sure!
Stayed 1 night in Aug 2023
Response from jackie on Oct 27, 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express BILLINGS EAST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

10/10 Excellent

DENNIS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from jackie on Oct 27, 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express BILLINGS EAST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

8/10 Good

Zach Griggs

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from jackie on Oct 27, 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express BILLINGS EAST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

10/10 Excellent

Jonelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from jackie on Oct 5, 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express BILLINGS EAST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel with welcoming staff. The property is well kept and is right off the interstate but far enough away that the noise is not a bother. Quiet and safe area with plenty of fast food and gas stations nearby.
Stayed 1 night in Sep 2023
Response from jackie on Sep 28, 2023
Good AFTERNOON WE WOULD LIKE TO THANK YOU FOR YOUR RECENT STAY WE ARE PLEASED TO HEAR YOU ENJOYED YOUR STAY AND LOOK FORWARD TO YOUR NEXT STAY FROM ALL OF US WE HOPE OU HAVE A WONDERFUL DAY

10/10 Excellent

Kadi

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel for going to a Billings livestock sell.
Stayed 1 night in Sep 2023
Response from jackie on Sep 25, 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express BILLINGS EAST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

8/10 Good

Myra

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from jackie on Sep 18, 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express BILLINGS EAST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

10/10 Excellent

Julie

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2023
Response from jackie on Sep 18, 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express BILLINGS EAST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Train and truck noise
Stayed 1 night in Sep 2023
Response from jackie on Sep 18, 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express BILLINGS EAST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

8/10 Good

Lucinda

Liked: Property conditions & facilities
Stayed 1 night in Sep 2023
Response from jackie on Nov 19, 2023
hank you for taking the time to tell us about your experience at Holiday Inn Express BILLINGS EAST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

10/10 Excellent

Roger

Stayed 1 night in Sep 2023
Response from jackie on Oct 5, 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express BILLINGS EAST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

10/10 Excellent

Veniamin

Stayed 1 night in Sep 2023
Response from jackie on Sep 25, 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express BILLINGS EAST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

10/10 Excellent

Ragnar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was like new! A bit of green space around it, easy to find.
Stayed 1 night in Aug 2023
Response from jackie on Sep 1, 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express BILLINGS EAST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

8/10 Good

Darren

Business traveler
Liked: Property conditions & facilities
Stayed 1 night in Aug 2023
Response from jackie on Aug 28, 2023
Good Morning, we would like to thank you for your recent stay, we are pleased you enjoyed your stay and look forward to your next stay, From all of us we hope youe have a wonderful day

10/10 Excellent

Jamie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access from I90… clean , friendly staff , nice breakfast , beds were comfy .. great stop for family
Stayed 1 night in Aug 2023
Response from jackie on Aug 13, 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express BILLINGS EAST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

10/10 Excellent

Danielle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice Property. It was clean.
Stayed 1 night in Aug 2023
Response from jackie on Aug 13, 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express BILLINGS EAST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

10/10 Excellent

Allan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to I90. Lovely place!
Stayed 1 night in Aug 2023
Response from jackie on Aug 3, 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express BILLINGS EAST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express East

8/10 Good

argola

Liked: Cleanliness, staff & service, property conditions & facilities
Price was a little bit much
Stayed 4 nights in Jun 2023
Response from jackie on Aug 3, 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express BILLINGS EAST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

10/10 Excellent

Emily

Stayed 1 night in Jul 2023
Response from jackie on Jul 27, 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express BILLINGS EAST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

10/10 Excellent

leha

Stayed 1 night in Jul 2023
Response from jackie on Aug 3, 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express BILLINGS EAST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

10/10 Excellent

Darla

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The most important to us, the cleanliness and being updated and it was!
Stayed 1 night in Jun 2023
Response from jackie on Jul 27, 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express BILLINGS EAST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

10/10 Excellent

Marc

Stayed 1 night in Jun 2023
Response from jackie on Jun 27, 2023
Good Morning we would like to thank you for your recent stay , we are pleased to hear you enjoyed your stay and look forward to your next stay. From all of us we hope you have a wonderful day.

10/10 Excellent

Kay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and great staff
Stayed 1 night in Jun 2023
Response from jackie on Jun 25, 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express BILLINGS EAST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express East

10/10 Excellent

Kyle

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location is right off fo the highway, but it feels like it's tucked away in the trees. Very convenient location.
Stayed 1 night in Jun 2023
Response from jackie on Jun 24, 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express BILLINGS EAST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from jackie on Jun 24, 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express BILLINGS EAST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

10/10 Excellent

Kay

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and great staff!
Stayed 1 night in Jun 2023
Response from jackie on Jun 21, 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express BILLINGS EAST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excellent

Suzanne

Stayed 1 night in Jun 2023
Response from jackie on Jul 27, 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express BILLINGS EAST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

10/10 Excellent

Karen

Stayed 1 night in Jun 2023
Response from jackie on Jun 21, 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express BILLINGS EAST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excellent

Kenny

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from jackie on Jun 9, 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express BILLINGS EAST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

10/10 Excellent

Jeremy

Stayed 4 nights in May 2023
Response from Jackie on Jun 1, 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express BILLINGS EAST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Expres

8/10 Good

Bernard

Stayed 1 night in May 2023
Response from jackie on May 21, 2023
Good evening we would like to thank you for your recent stay with us we are pleased to hear you enjoyed your stay and look forward to your next stay.From all of us we hope you have a wonderful evening.

10/10 Excellent

Dave

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Was a last minute stay and I'd highly recommend it to anyone who is traveling thru Billings. Check in was a breeze and the room was perfect.
Response from jackie on May 12, 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express BILLINGS EAST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

10/10 Excellent

Dave

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a quick overnight stay, but just what I needed. Since I slept in to close to checkout time, it was refreshing to NOT get a knock on the door from housekeeping 1-2 hours before checking out. I wish more hotels would do that.
Stayed 1 night in May 2023
Response from jackie on May 9, 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express BILLINGS EAST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

10/10 Excellent

Bari

Stayed 1 night in May 2023
Response from jackie on May 9, 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express BILLINGS EAST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

2/10 Terrible

Vernon

Traveled with family
Disliked: Staff & service
At check in they were trying to double charge saying Expedia’s payment was not valid.
Stayed 1 night in May 2023
Response from Jackie on May 7, 2023
Good Morning, we would like to truly apologize for any issues you may have encountered during check in, we are in the process of training a new front desk agent , and they are still learning and we are making sure they are better trained so your next stay can be a great one, again we are truly sorry for the issue you encountered. from all of us we hope you have a wonderful day.

8/10 Good

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet location
Stayed 11 nights in Apr 2023
Response from jackie on May 6, 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express BILLINGS EAST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express

10/10 Excellent

Dennis

Stayed 1 night in Apr 2023
Response from jackie on May 3, 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express BILLINGS EAST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express