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Reviews of Beau Rivage

4 out of 5
Beau Rivage
875 Beach Blvd, Biloxi, MS

Reviews

9.0

Wonderful

Rating 10 - Excellent. 822 out of 1230 reviews" "
Rating 8 - Good. 254 out of 1230 reviews" "
Rating 6 - Okay. 84 out of 1230 reviews" "
Rating 4 - Poor. 39 out of 1230 reviews" "
Rating 2 - Terrible. 31 out of 1230 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mordechai, MALIBU

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay we love the room and the lobby
Stayed 1 night in Apr 2024
Response from Abbey A. on Apr 21, 2024
Dear Mordechai,Thanks for taking the time to share your positive review. Glad to hear you truly enjoyed your room and our lobby. We hope to welcome you back again soon. Sincerely,Beau Rivage Guest Experience

8/10 Good

James

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Abbey A. on Apr 21, 2024
Dear James,Thanks for taking the time to rate your recent stay. Hope you enjoyed your overall visit. Come back soon!Sincerely,Beau Rivage Guest Experience

8/10 Good

Cheramy

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Abbey A. on Apr 21, 2024
Dear Cheramy,Thanks for taking the time to rate your stay. Hope you enjoyed your overall visit. Come back soon!Sincerely,Beau Rivage Guest Experience

6/10 Okay

Lorie, Ponchatoula

Traveled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
The hotel was beautiful and decently cleaned. Our bathtub in the room was still dirty. But the room was pretty. Most of the hotel staff were rude and seemed inconvenienced for working. There were a few who were polite. The food was awful. For these prices, we expected something better. We tried many of the restaurants and the food was stale, dry, and bland at best. The best food was the snack shop sandwiches. That’s sad. For the cost and hype, we expected better, but we were sadly disappointed. We spent our honeymoon there and it was less than enjoyable. The casino was your standard casino. Watered down drinks and Smokey atmosphere. But that’s to be expected. We don’t think we will ever go back.
Stayed 2 nights in Apr 2024
Response from Abbey A. on Apr 11, 2024
Dear Lorie,Thanks for taking the time to share your feedback. I am sorry to hear about your negative experiences. This is certainly not the level of service and overall satisfaction we have for our team members, property and food offerings. I truly appreciate your honest thoughts so that we can improve. I have forwarded your review to our management team, and again, I am truly sorry. Sincerely,Beau Rivage Guest Experience

10/10 Excellent

Gary, Pensacola

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time will definitely return.
Stayed 1 night in Mar 2024
Response from Aris on Apr 11, 2024
Thank you Gary! We're delighted to hear you enjoyed your stay. Looking forward to seeing you again!

10/10 Excellent

Sandra, Millington

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent upscale.
Stayed 1 night in Apr 2024
Response from Abbey A. on Apr 9, 2024
Dear Sandra,Thank you for taking the time to share your positive review. Happy to hear you had an excellent time while staying with us. Come back soon!Sincerely,Beau Rivage Guest Experience

10/10 Excellent

Penny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Beautiful hotel!
Stayed 1 night in Apr 2024
Response from Abbey A. on Apr 9, 2024
Dear Penny,Thanks for taking the time to share your 5-star review. Glad you enjoyed your recent visit, and we hope to welcome you back soon!Sincerely,Beau Rivage Guest Experience

10/10 Excellent

Craig

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff easy check in
Stayed 1 night in Apr 2024
Response from Abbey A. on Apr 5, 2024
Dear Craig,Thanks for taking the time to share your positive review. Glad to hear you enjoyed your recent visit. Come back soon!Sincerely,Beau Rivage Guest Experience

10/10 Excellent

Dennis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I like how clean and nice it was
Stayed 1 night in Mar 2024
Response from Abbey A. on Apr 4, 2024
Dear Dennis,Thanks for taking the time to share your 5-star review. Glad to hear you enjoyed your overall visit. We hope to welcome you back again soon!Sincerely,Beau Rivage Guest Experience

10/10 Excellent

Holly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful setting. Security was evident. The room was phenomenal. I wish i could have the mural that was hanging in the room.
Stayed 1 night in Mar 2024
Response from Abbey A. on Apr 3, 2024
Dear Holly,Thank you for taking time to share your positive thoughts. Happy to hear you truly enjoyed your recent stay. Come back soon!Sincerely,Beau Rivage Guest Experience

6/10 Okay

Luc, KENNESAW

The service provided at this MGM resort is minimal. No one goes above and beyond to ensure the best experience possible. In addition, on a major holiday weekend, whole banks of elevators were not working, leading to excessive wait times and elevators packed with guests like sardines. Definitely not MGM quality.
Stayed 1 night in Mar 2024
Response from Abbey A. on Apr 3, 2024
Dear Luc,Thank you for taking the time to share your honest feedback. This is certainly not the experience we want our guests to have while visiting. I sincerely apologize for the lack of service you received. Sincerely,Beau Rivage Guest Experience

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wondering and beautiful stay. Rooms were clean loved the bathroom and our view
Stayed 2 nights in Mar 2024
Response from Abbey A. on Apr 2, 2024
Dear Jennifer,Thank you for taking the time to share your experience. Glad to hear you truly enjoyed your overall visit. Come back soon!Sincerely,Beau Rivage Guest Experience

10/10 Excellent

Andrew

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Abbey A. on Apr 2, 2024
Dear Andrew, Thanks for the 5-star rating. Glad you enjoyed your recent visit. Come back soon!Sincerely,Beau Rivage Guest Experience

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
nice stay
Stayed 2 nights in Mar 2024
Response from Abbey A. on Apr 1, 2024
Dear Steve,Thanks for taking the time to share your 5-star review. Glad to hear you had a nice stay with us! Come back soon!Sincerely,Beau Rivage Guest Experience

10/10 Excellent

carlos

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent. However, I didn’t get points because I used third party for reservations.
Stayed 4 nights in Mar 2024
Response from Abbey A. on Mar 31, 2024
Dear Carlos,Thanks for taking the time to share your positive review. Glad you enjoyed your overall visit. Come back soon!Sincerely,Beau Rivage Guest Experience

6/10 Okay

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Abbey A. on Mar 30, 2024
Dear Kevin,Thanks for taking the time to rate your recent stay. Sorry you did not fully enjoy your visit. If you’d like to share further details about your overall experience, we’d love to hear your honest feedback. Sincerely,Beau Rivage Guest Experience

10/10 Excellent

Michael

Stayed 1 night in Mar 2024
Response from Abbey A. on Apr 17, 2024
Dear Michael,Thanks for taking the time to rate your recent stay. Hope you enjoyed your overall visit and will come back soon!Sincerely,Beau Rivage Guest Experience

10/10 Excellent

Whitman, Jackson

Stayed 1 night in Mar 2024
Response from Abbey A. on Apr 17, 2024
Dear Whitman,Thank you for taking the time to share your 5-star rating. Glad you enjoyed your recent visit. Come back soon!Sincerely,Beau Rivage Guest Experience

8/10 Good

Susan Marie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again. I think for the property being a sister of the MGM, the bathrooms would/need to be updated. Gentleman that checked us in was very friendly as was most of the staff.
Stayed 5 nights in Mar 2024
Response from Abbey A. on Mar 28, 2024
Dear Susan Marie,Thanks for taking the time to share your review. Glad to hear you enjoyed your overall visit. We appreciate your honest feedback. Hope to welcome you back soon!Sincerely,Beau Rivage Guest Experience

8/10 Good

Link

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room next to mine their were very loud neighbors. it wasn't bad during the day but after midnight you can hear them yelling at each other
Stayed 3 nights in Mar 2024
Response from Abbey A. on Mar 27, 2024
Dear Link,Thank you for taking the time to share your review. I am sorry to hear about your noisy neighbors, but I hope that you were able to enjoy the remainder of your visit. Come back soon!Sincerely,Beau Rivage Guest Experience

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Abbey A. on Mar 28, 2024
Dear Juan,Thanks for the 5-star review. Glad you enjoyed your recent visit. Come back soon!Sincerely,Beau Rivage Guest Experience

10/10 Excellent

Luis

Stayed 1 night in Mar 2024
Response from Abbey A. on Apr 8, 2024
Dear Luis,Thank you for taking the time to share your 5-star rating. Glad you enjoyed your recent stay. Come back soon!Sincerely,Beau Rivage Guest Experience

10/10 Excellent

Phyllis, Wesson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Abbey A. on Mar 19, 2024
Dear Phyllis,Thanks for taking the time to share your 5-star rating. Glad you enjoyed your recent stay. Come back soon!Sincerely,Beau Rivage Guest Experience

10/10 Excellent

Elayna

Great place to stay
Stayed 2 nights in Mar 2024
Response from Abbey A. on Mar 18, 2024
Dear Elayna,Thank you for the 5-star review. Glad to hear you enjoyed your overall visit. We hope to welcome you back again soon!Sincerely,Beau Rivage Guest Experience

10/10 Excellent

Margaret

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience! Beautiful hotel with top notch service!
Stayed 1 night in Mar 2024
Response from Abbey A. on Mar 16, 2024
Dear Margaret,Thanks for taking the time to share your positive feedback. Happy to hear you truly enjoyed all aspects of your recent visit. Come back soon!Sincerely,Beau Rivage Guest Experience

10/10 Excellent

Debra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about the Beau Rivage, as we have visited numerous times. When I checked in they could not find my reservation, I had booked thru Expedia. They could not see it on their end in the computer. Took us 30 minutes to check in. Not Beau Rivage fault. Expedia fault.
Stayed 1 night in Mar 2024
Response from Abbey A. on Mar 14, 2024
Dear Debra,Thanks for taking the time to share your review. Glad to hear you always enjoy visiting. Sorry for the delayed check-in. We hope to welcome you back again soon!Sincerely,Beau Rivage Guest Experience

10/10 Excellent

Janice

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay!
Stayed 1 night in Mar 2024
Response from Abbey A. on Mar 13, 2024
Dear Janice,Thanks for taking the time to share your 5-star review! I am happy to hear you loved staying with us, and we hope to welcome you back again soon!Sincerely,Beau Rivage Guest Experience

10/10 Excellent

Jessie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not enough penny slots.
Stayed 1 night in Mar 2024
Response from Abbey A. on Mar 13, 2024
Dear Jessie,Thanks for taking the time to share your feedback. I hope you enjoyed your overall stay, and we would love to welcome you back again soon!Sincerely,Beau Rivage Guest Experience

10/10 Excellent

Lynette

Stayed 1 night in Mar 2024
Response from Abbey A. on Apr 1, 2024
Dear Lynette,Thanks for the 5-star rating. Glad you enjoyed your recent stay. Come back soon!Sincerely,Beau Rivage Guest Experience

10/10 Excellent

PEGGY

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very organized with a very helpful and friendly polite staff.
Stayed 1 night in Mar 2024
Response from Abbey A. on Mar 10, 2024
Dear Peggy,Thanks for taking the time to leave your 5-star review. I am happy to hear you had an overall positive experience while staying with us. We hope to welcome you back again soon!Sincerely,Beau Rivage Guest Experience

4/10 Poor

Heather

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
My biggest issue is that it smells like cigarette smoke everywhere, including the rooms. The room was also pretty dated in my opinion which isn’t a big deal. Other than the smell it was a clean room. I just couldn’t get past the smell.
Stayed 1 night in Mar 2024
Response from Abbey A. on Mar 10, 2024
Dear Heather,Thanks for taking the time to share your feedback. I am very sorry to hear that your room smelled of smoke. Our hotel tower is non-smoking, so I sincerely apologize for the inconvenience. Our team is available 24/7 to assist, so if you do decide to return, please dial ‘0’ from your in-room phone. We want to make sure all issues are addressed while you are still staying with us. Thanks again for your feedback. Sincerely,Beau Rivage Guest Experience

8/10 Good

Neil K

Stayed 1 night in Mar 2024
Response from Abbey A. on Mar 29, 2024
Dear Neil K,Thanks for taking the time to rate your recent stay. Hope you enjoyed your overall visit. Come back soon!Sincerely,Beau Rivage Guest Experience

2/10 Terrible

BRENNER

Stayed 1 night in Mar 2024
Response from Abbey A. on Mar 28, 2024
Dear Brenner,Thanks for taking the time to rate your stay. Sorry to see you did not enjoy your overall visit. We are continually working to improve, so if you have specific feedback, please let us know. Sincerely,Beau Rivage Guest Experience

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Abbey A. on Mar 6, 2024
Dear Lisa,Thanks for the 5-star rating. Glad you enjoyed your recent stay. We hope to welcome you back again soon!Sincerely,Beau Rivage Guest Experience

10/10 Excellent

Loretta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Abbey A. on Mar 6, 2024
Dear Loretta,Thank you for taking the time to rate your recent stay. Glad to see you enjoyed your overall visit. We hope to welcome you back again soon!Sincerely,Beau Rivage Guest Experience

10/10 Excellent

Dennis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and upscale. Room was clean and quiet and comfortable.
Stayed 1 night in Mar 2024
Response from Abbey A. on Mar 4, 2024
Dear Dennis,Thanks for taking the time to share your 5-star review! Glad to hear you enjoyed your room and overall visit. We hope to welcome you back again soon!Sincerely,Beau Rivage Guest Experience

10/10 Excellent

WARREN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in a corner king room 8085. It was clean and comfortable. And great view
Stayed 1 night in Mar 2024
Response from Abbey A. on Mar 4, 2024
Dear Warren,Thanks for taking the time to share your 5-star review! Glad to hear you enjoyed your room and overall stay. Come back soon!Sincerely,Beau Rivage Guest Experience

10/10 Excellent

Chandra

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanliness and the beauty of the hotel!!
Stayed 1 night in Mar 2024
Response from Abbey A. on Mar 9, 2024
Dear Chandra,Thanks for the 5-star review. Glad to see you enjoyed your overall visit. We hope to welcome you back again soon!Sincerely,Beau Rivage Guest Experience

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good nice hotel clean employees was very nice. Not enough places to eat
Stayed 2 nights in Mar 2024
Response from Abbey A. on Mar 4, 2024
Dear Mark,Thanks for the 5-star review! Glad to hear you enjoyed your overall experience, and I appreciate your honest feedback. Come back soon!Sincerely,Beau Rivage Guest Experience

10/10 Excellent

Beulah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were super clean!
Stayed 1 night in Mar 2024
Response from Abbey A. on Mar 3, 2024
Dear Beulah,Thanks for the 5-star review! Glad to hear your room was clean and you enjoyed your overall visit. Come back soon!Sincerely,Beau Rivage Guest Experience

8/10 Good

Mark

Stayed 1 night in Mar 2024
Response from Abbey A. on Mar 26, 2024
Dear Mark,Thanks for taking the time to rate your recent stay. Hope you enjoyed your overall visit. Come back soon!Sincerely,Beau Rivage Guest Experience

6/10 Okay

robert

Liked: Cleanliness, property conditions & facilities
Property was solid. Not many good options for late night eating. Had a terrible room with a view of a wall. For the price I paid $400 would have expected a view of something other than a wall of the hotel. 2 of the elevators were Out of Service which made checkout a nightmare.
Stayed 1 night in Feb 2024
Response from Abbey A. on Feb 26, 2024
Dear Robert,Thank you for taking the time to share your review. I am very sorry to hear that you did not fully enjoy your stay. I truly appreciate your honest feedback so that we are aware of what we can improve upon. We hope that you will give us another chance in the future.Sincerely,Beau Rivage Guest Experience

6/10 Okay

Andrew

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Mississippi entertainment at Las Vegas prices.
Stayed 3 nights in Feb 2024
Response from Abbey A. on Mar 7, 2024
Dear Andrew,Thanks for your review. Hope you’ve enjoyed your stay. Come back soon!Sincerely,Beau Rivage Guest Experience

10/10 Excellent

TOmmy, Wylie

Stayed 4 nights in Jan 2024
Response from Abbey A. on Mar 20, 2024
Dear TOmmy,Thank you for taking the time to rate your recent stay. Happy to see you enjoyed your overall visit. Come back soon!Sincerely,Beau Rivage Guest Experience

6/10 Okay

Jeff

Stayed 1 night in Feb 2024
Response from Abbey A. on Mar 20, 2024
Dear Jeff,Thank you for taking the time to rate your recent stay. We are continually working to improve, so if you have any specific suggestions, please send them over. We welcome all feedback to improve the overall guest experience. Hope you were able to enjoy most of your stay!Sincerely,Beau Rivage Guest Experience

10/10 Excellent

Stephen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In room bathroom needs upgrades, buffet breakfast excellent, casino smoky but offers a nice selection of table games and slots.
Response from Abbey A. on Feb 20, 2024
Dear Stephen,Thank you for taking the time to share your feedback. I am glad to hear you enjoyed your overall visit, and I appreciate your honest comments. I have shared them with our management team. We hope to welcome you back again soon!Sincerely,Beau Rivage Guest Experience

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Abbey A. on Feb 18, 2024
Dear Steve, Thanks for the 5-star review. Happy to see you enjoyed your recent visit. Come back soon!Sincerely,Beau Rivage Guest Experience

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Abbey A. on Feb 18, 2024
Dear Michael,Thanks for taking the time to rate your stay. Glad you enjoyed your overall visit. Come back soon!Sincerely,Beau Rivage Guest Experience

4/10 Poor

Gaelle

Traveled with group
Liked: Amenities
Disliked: Property conditions & facilities
The room I was the bathroom disappointed me the fact I been see a dirty washcloth in the shower that means your staff doesn’t check the bathroom how the suppose to that left me with a lot dotted on my mind.
Stayed 1 night in Feb 2024
Response from Abbey A. on Feb 16, 2024
Dear Gaelle,Thanks for taking the time to share your review. I sincerely apologize for the state of your room upon arrival. This is certainly not the expectation we have for our team members. If you decide to stay with us in the future, our team is available 24/7 to resolve issues such as this. I appreciate you bringing this to our attention, and I will make sure to share with housekeeping management. Sincerely,Beau Rivage Guest Experience

2/10 Terrible

Donald

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival I did not receive the room/view I booked and paid for. I called guest services from the room and was moved to another room and was told it was the only other available room other than the one I was first put in. The new room did have the view I paid for. However, there were a lot of cleanliness and sanity issues. Old food food from previous guest in the fridge, the fridge was dirty with greasy finger prints on the glass door and metal door trim. The shower had wet, used, wadded up wash cloths in it from the previous guest. The mirrors in the bathroom were streaked with fingerprints. There was long hair in the bathroom floor, behind the sink faucet, and around the toilet. Room furniture was disorderly and not straightened up. The pillows in the chairs were pushed down into the corners where someone had been sitting against them and not staged back by housekeeping. I have always stayed at Beau Rivage on my trips to Biloxi and never been disappointed until now. It seems things have really went downhill since my last trip!
Stayed 2 nights in Feb 2024
Response from Jake on Feb 16, 2024
Dear Donald,Thank you for taking the time to leave us a review regarding your recent stay at Beau Rivage. I am very sorry to hear that there were some shortcomings on your trip and that we did not meet your expectations. If you'd like to speak further about your stay, please contact the Beau Rivage and ask to speak to the Guest Experience team. I hope that you are able to give us another chance, and stay with us again in the future.Sincerely,Jacob ButirichBeau Rivage Guest Experience