Ratings based on 2,657 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
95% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by Logan

Posted Mar 11, 2015 on Hotels
Comment from Hotel Management
Mar 12, 2015 by Abbey, Hotel Management
Dear Logan, Thank you so much for taking the time to rate your recent stay with us! I really appreciate it, and I'm happy to see you enjoyed it! Come back again soon! Beau Rivage - A Feeling Like No Other
4 out of 5
Recommended
for Families
by A verified traveler from Louisiana

Nice hotel close to the beach.

Posted Mar 10, 2015
Pros: The buffet.
Cons: I would add a coffee pot and refrigerator to each room.
Location: I did not go to anything nearby.
We were pleased with the room. I was surprized and disappointed that the room did not have a small refrigerator or coffee pot. My bed felt like it was slanted down on one side, but was comfortable.
Comment from Hotel Management
Mar 12, 2015 by Abbey, Hotel Management
Dear Rebecca, Thank you for taking the time to rate your recent stay and for sharing your comments with everyone. I'm glad to see that you enjoyed your overall stay, but we can definitely improve! Thanks for the feedback, I really appreciate it. Come back and stay with us again soon! Beau Rivage - A Feeling Like No Other
4 out of 5
Recommended
for Families
by Shallon from Shalimar, Fl

Beautiful but lacking simple amenities

Posted Mar 10, 2015 on Hotels
The hotel/casino is beautiful and in a great location on the bay. When we checked in the room we paid for online wasn't available (2 double bed w/ocean view). Instead of waiting for one to get clean they offered us a handicap room (the only difference was there was a walk in shower and not bath tub). The room was large with a great view. The cons to the room: no mini fridge, no microwave, no coffee maker/coffee in the room. We stayed on a Sunday night so the price wasn't as high as staying on a Friday or Saturday, but for the prices they charge I would at least like a cup of coffee in the morning. There is a coffee shop in the hotel, but of course the prices are pretty steep.
Comment from Hotel Management
Mar 12, 2015 by Abbey, Hotel Management
Dear Shallon, Thank you for taking the time to share your rating and comments about your recent stay with everyone. Thanks also for your feedback, as we are always striving to improve for our guests. I'm sorry about your room not being ready at check-in, we definitely have some room to improve. Thanks again! We hope to see you again soon! Beau Rivage - A Feeling Like No Other
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent Resort!

Posted Mar 9, 2015
I'd recommend the Beau Rivage to anyone!!! Loved it!!!
Comment from Hotel Management
Mar 12, 2015 by Abbey, Hotel Management
Thank you so much for taking the time to rate your recent stay with us and for sharing your comments with everyone! I really appreciate it, and I'm hear to see you enjoyed it! Thanks for being a loyal guest! Come back again soon! Beau Rivage - A Feeling Like No Other
1 out of 5
Recommended
for Families
by A verified traveler

I'M SORRY WE OVERSOLD AND YOU DONT HAVE A ROOM!!!!

Posted Mar 9, 2015 on Hotels
Booked a month in advance. Told upon arrival the hotel had been oversold and they did not have a room for us!!! A room was procured and paid for at the Best Western across the street for us. this really ticks me off since I had my sons with me and was not comfortable with this arrangement and it was a lesser rate hotel. Supposed to be refunded since we prepaid the reservation but have not seen that yet. I feel they could have done more to make us comfortable, but they did not!
Comment from Hotel Management
May 13, 2015 by Susannah, Hotel Management
Dear Valued Guest, Thank you for taking the time to share your recent experience with us. On behalf of Beau Rivage, I sincerely apologize for not having an available hotel room on the night of your reservation. Some nights our hotel gets overbooked to compensate for early departures or cancellations. I certainly understand your frustrations with being moved to another hotel and will share your feedback with our Director of Hotel Operations. We do make every effort to give you the best Beau Rivage experience but unfortunately, we are not always able to do so. Thank you again for your honest evaluation. We sincerely hope we will be allowed to serve you again in the future. Warmest Regards, Susannah Snyder Regional Guest Experience Specialist
5 out of 5
Recommended
for Couples
by Gloria from Pensacola, FL

WOW!

Posted Mar 8, 2015 on Hotels
This was our first stay - we usually stay at another hotel in the area. We were so impressed that we plan on making this our hotel of choice on our next visit.
Comment from Hotel Management
Apr 27, 2015 by Abbey, Hotel Management
Dear Gloria, I am SO happy to hear about your first visit us with! Thank you for taking the time to share your experience with everyone. I really appreciate it, and we look forward to your next stay! Beau Rivage - A Feeling Like No Other
5 out of 5
Recommended
for Everyone
by A verified traveler from shreveport, la

Short vacation spot

Posted Mar 8, 2015
Pros: Location on beach, comfortable and spacious. Hotel itself was very well decorated.
Cons: Nothing that I know of.
Location: Ring on the beach. Numerous casino locations nearby.
Check in was easy, room was clean, booked water view room above pool area. Unfortunately, we were close to the elevator and it was very noisy with loud talking.
Comment from Hotel Management
Mar 12, 2015 by Abbey, Hotel Management
Dear Mary, Thank you for taking the time to rate your recent stay and for sharing your comments with everyone. I really appreciate it, as well as your feedback. I'm really sorry about the noisy hallway! I am glad to hear that you enjoyed your overall stay though! Come back and stay with us again soon! Beau Rivage - A Feeling Like No Other
5 out of 5
Recommended
for Couples
by A verified traveler

Great place to stay.

Posted Mar 7, 2015 on Hotels
Great place to stay. Rooms great and staff treated us wonderfully.
Comment from Hotel Management
Apr 27, 2015 by Abbey, Hotel Management
I am so happy to hear about your stay with us! I'm glad you enjoyed it! Thanks for taking the time to share your rating and comments with everyone. I really appreciate it! Come back and stay with us again soon! Beau Rivage - A Feeling Like No Other
2 out of 5
Recommended
for Couples
by sam n from Hammond

Disappointed

Posted Mar 6, 2015 on Hotels
I can not believe a $450 1 night stay did not come with a mini refrigerator.. I have stayed at $90.00 rooms at motels that come with a mini refrigerator... Very disappointed.....
Comment from Hotel Management
May 13, 2015 by Susannah, Hotel Management
Dear Sam N, Thank you for your valued feedback and taking the time to share your concerns about your recent trip to Beau Rivage. I will certainly pass along your comments regarding the addition of mini refrigerators in our hotel rooms to our Director of Hotel Operations. I am very sorry for any inconvenience or frustration this caused during your stay. It is very important for us to hear from our guests so we can address your concerns and evaluate how we can make the appropriate improvements to enhance your Beau Rivage experience. Thank you again for your review. We sincerely hope we will be allowed to serve you again in the future. Warm regards, Susannah Snyder Regional Guest Experience Specialist
3 out of 5
Recommended
for Couples
by JOHN from NEW ORLEANS, LA

AVERAGE HOTEL ROOM FOR THE PRICE OF A LUXURY SUITE

Posted Mar 5, 2015 on Hotels
OVERALL THE STAY WAS GOOD, BUT THE PRICE PAID FOR 1 NIGHT IN A HOTEL/CASINO OF THIS CALIBER, I WAS VERY DISAPPOINTED. i PAID $356 FOR ONE NIGHT, AND THE HOTEL WAS EQUAL TO A MARRIOTT COURTYARD THAT I STAY IN 200 NIGHTS A YEAR. IT IS PROBABLY WORTH GOING TO VEGAS TO GET THE MOST FOR YOUR DOLLAR.
Comment from Hotel Management
May 13, 2015 by Susannah, Hotel Management
Dear John, Thank you for taking the time to share your recent Beau Rivage experience with us. I apologize for your disappointment regarding our hotel room quality and design. I certainly understand your concerns and will forward your suggestions to our Director of Hotel Operations and our Housekeeping Management team for their input. We wish you had a better encounter and hope you will give us a second chance. Thank you again for your valuable feedback! Warm Regards, Susannah Snyder Regional Guest Experience Specialist