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Reviews of Hampton Inn Biloxi-Ocean Springs

2.5 out of 5
Hampton Inn Biloxi-Ocean Springs
13921 Big Ridge Rd, Biloxi, MS

Reviews

8.6

Excellent

Rating 10 - Excellent. 580 out of 995 reviews" "
Rating 8 - Good. 247 out of 995 reviews" "
Rating 6 - Okay. 85 out of 995 reviews" "
Rating 4 - Poor. 48 out of 995 reviews" "
Rating 2 - Terrible. 35 out of 995 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Joe

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, always clean, and dog friendly.
Stayed 1 night in Apr 2024
Response from Lindsay A. Front Office Supervisor on Apr 14, 2024
Thank you for staying with us at Hampton Inn Biloxi Ocean Springs, we are so glad you enjoyed your stay. We look forward to seeing you again.

10/10 Excellent

George Ann, Northport

Traveled with family
Convenient location. Check in was quick. Staff is friendly.
Stayed 1 night in Apr 2024
Response from Lindsay A. Front Office Supervisor on Apr 14, 2024
Thank you for your recent stay with us here at Hampton inn Biloxi Ocean Springs we are so glad to hear you enjoyed your stay and look forward to seeing you again.

10/10 Excellent

Hansen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2024
Response from Lindsay A. Front Office Supervisor on Apr 9, 2024
Thank you for your recent stay with us here at Hampton inn Biloxi Ocean Springs we are so glad to hear you enjoyed your stay and look forward to seeing you again

8/10 Good

Rodzland, Carthage

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Lindsay A. Front Office Supervisor on Apr 9, 2024
Thank you for staying with us we are so glad you enjoyed your stay we look forward to seeing you again

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property but noise from the highway was too loud .
Stayed 1 night in Mar 2024
Response from Lindsay A. Front Office Supervisor on Apr 9, 2024
Thank you for staying with us we look forward to seeing you again

10/10 Excellent

Sabrina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the courteous staff and clean rooms
Response from Lindsay A. Front Office Supervisor on Apr 9, 2024
Thank you for staying with us here at the Hampton Inn Biloxi Ocean Springs, we are so glad you enjoyed your stay. We look forward to seeing you again!

10/10 Excellent

Larry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel and no problems encountered.
Stayed 1 night in Mar 2024
Response from Lindsay A. Front Office Supervisor on Apr 9, 2024
Thank you for staying with us at the Hampton Inn Biloxi Ocean Springs, we are so glad you enjoyed your stay. We look forward to seeing you again!

10/10 Excellent

Gloria M.

Liked: Cleanliness, staff & service, property conditions & facilities
Great Experience
Stayed 2 nights in Mar 2024
Response from Lindsay A. Front Office Supervisor on Apr 9, 2024
Thank you for staying with us we look forward to seeing you again!

10/10 Excellent

Karen

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the convenience but the staff are all extremely helpful and so so sweet. They made the hotel stay better for sure
Stayed 2 nights in Mar 2024
Response from Lindsay A. Front Office Supervisor on Apr 9, 2024
Thank you for staying with us here at the Hampton Inn Biloxi Ocean Springs, we are so glad you enjoyed your stay with us. We look forward to seeing you again!

10/10 Excellent

Henry

Stayed 1 night in Mar 2024
Response from Lindsay A. Front Office Supervisor on Apr 14, 2024
Thank you for staying with us at Hampton inn Biloxi Ocean Springs, we are so glad you enjoyed your stay. We look forward to seeing you again!

6/10 Okay

Valerie

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Rooms were dark and dated. Bed was comfortable but squeaky. Staff was very friendly. Breakfast was on point.
Stayed 1 night in Mar 2024
Response from Lindsay A. Front Office Supervisor on Apr 9, 2024
Thank you for staying with us we look forward to seeing you again!

10/10 Excellent

Justin

Stayed 1 night in Mar 2024
Response from Lindsay A. Front Office Supervisor on Apr 9, 2024
Thank you for you staying with us here at Hampton Inn Biloxi Ocean Springs we look forward to seeing you again!

10/10 Excellent

Mitchell

Stayed 1 night in Mar 2024
Response from Lindsay A. Front Office Supervisor on Apr 9, 2024
Thank you for staying with us we look forward to seeing you again

10/10 Excellent

Raquel

Stayed 2 nights in Mar 2024
Response from Lindsay A. Front Office Supervisor on Apr 9, 2024
Thank you for staying with us here at Hampton Inn Biloxi Ocean Springs we are so glad you enjoyed your stay! We look forward to seeing you again!

10/10 Excellent

Sybil

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All staff were professional and courteous.
Response from Lindsay A. Front Office Supervisor on Mar 14, 2024
Thank you for your recent stay with us we look forward to seeing you again

8/10 Good

Mandy

Traveled with family
Liked: Cleanliness, staff & service, amenities
The staff at the this hotel was wonderful! They were all helpful and hospitable. The only negative was the bed. The mattresses were hard. The bed frame box was metal and made loud noises when someone moved at all. Again, I would happily return for the staff, but would want a different bed.
Stayed 1 night in Mar 2024
Response from Lindsay A. Front Office Supervisor on Mar 14, 2024
Thank you for your recent stay with us we look forward to seeing you again

10/10 Excellent

Jerry and VIcki

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay. Very friendly staff
Stayed 1 night in Mar 2024
Response from Lindsay A. Front Office Supervisor on Mar 14, 2024
Thank you for your recent stay with us we look forward to seeing you again

10/10 Excellent

Dana

Stayed 1 night in Mar 2024
Response from Lindsay A. Front Office Supervisor on Apr 9, 2024
thank you for staying with us at the Hampton inn Biloxi Ocean Springs we look forward to hosting you again!

8/10 Good

Yolunda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in the Biloxi/Gulfport areas. Our bathroom was dim, no lights over the mirror and parking lot needs more lighting. Over all good place to stay. Staff was very friendly and helpful.
Stayed 2 nights in Mar 2024
Response from Lindsay A. Front Office Supervisor on Mar 14, 2024
Thank you for your recent stay with us we look forward to seeing you again

8/10 Good

Amelia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have always try to stay at Hampton Inn.
Stayed 1 night in Feb 2024
Response from Lindsay A. Front Office Supervisor on Mar 14, 2024
Thank you for your recent stay with us we look forward to seeing you again

10/10 Excellent

Heather

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, would definitely come back for another stay
Stayed 1 night in Feb 2024
Response from Lindsay A. Front Office Supervisor on Mar 14, 2024
Thank you for your recent stay with us we look forward to seeing you again

8/10 Good

Raphael

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was courtesy and friendly and I would stay there again
Stayed 2 nights in Feb 2024
Response from Lindsay A. Front Office Supervisor on Mar 14, 2024
Thank you for your recent stay with us we look forward to seeing you again

8/10 Good

Na-te

Traveled with family
Liked: Staff & service, amenities
The staff was fabulous, hotel was older but met my needs. Thank you so much.
Stayed 2 nights in Feb 2024
Response from Lindsay A. Front Office Supervisor on Mar 14, 2024
Thank you for your recent stay with us we look forward to seeing you again

4/10 Poor

Linda, Las Vegas

Traveled with partner
Disliked: Amenities
I can't give them a very good review. There customer service is so bad. I had a problem and they where to get back to me by email. I have not heard a thing from them. There is no excuse for not getting back to me.
Stayed 1 night in Feb 2024
Response from Lindsay A. Front Office Supervisor on Mar 14, 2024
I am sorry this happened to you we hope you will give us a chance to make this right in the future

10/10 Excellent

Amaja

Liked: Cleanliness, staff & service, property conditions & facilities
Needed to stay closer to Ocean Springs for a Mardi Gras Ball and everything was perfect.
Stayed 1 night in Jan 2024
Response from Lindsay A. Front Office Supervisor on Mar 14, 2024
Thank you for your recent stay with us we look forward to seeing you again

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Lindsay A. Front Office Supervisor on Mar 14, 2024
thank you for staying with us we look forward to seeing you again

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jan 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2024

4/10 Poor

Cheria

Stayed 1 night in Jan 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

evelyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine
Stayed 1 night in Dec 2023

8/10 Good

Tony

Stayed 1 night in Dec 2023

10/10 Excellent

Thaddeus

Stayed 1 night in Dec 2023

10/10 Excellent

Arkaur

Traveled with family
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2023

10/10 Excellent

Dakota

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean hotel. Loved the services received as well.
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Kenneth

Stayed 1 night in Dec 2023

10/10 Excellent

Clara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Roger

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Catherine

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Roger

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
N/A
Stayed 1 night in Dec 2023

8/10 Good

Janice and john

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very nice.
Stayed 3 nights in Dec 2023

10/10 Excellent

Janet

Liked: Staff & service, property conditions & facilities, room comfort
Overall a very good experience. Floors, however, could have been cleaner
Stayed 1 night in Dec 2023

10/10 Excellent

Sharla

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff!
Response from Lindsay A. Front Office Supervisor on Mar 14, 2024
Thank you for your recent stay with us we look forward to seeing you again

10/10 Excellent

Jonathan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Roger

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overnight stay!
Great stay
Stayed 1 night in Dec 2023

8/10 Good

nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Island Girl
The hotel was very comfortable and clean. It was located in a quiet and safe area. The breakfast was good and covered all the bases.
Stayed 1 night in Nov 2023

10/10 Excellent

Shaneece, Mount olive

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent catering to all your needs
Stayed 2 nights in Nov 2023
Response from LA front Office Supervisor on Dec 1, 2023
Thank you so much for the 5-star rating and positive feedback! We are so glad that you had a greatexperience with us, and we would be thrilled to have you back anytime! Our number1 goal is 100 % guest satisfaction.Happy Holidays!