Ratings based on 434 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Asheville

Holiday Inn Express

Posted Mar 12, 2015
Pros: Near interstate, quiet, breakfast included and free internet.
Cons: More firm pillows
Stayed for business, good location and great staff.
Comment from Hotel Management
Mar 18, 2015 by Ellen, Hotel Management
We do have a very convenient location. We appreciate your business very much. Sincerely, Ellen Pettigrew, Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

It is very clean and nice-roomy and comfortable

Posted Mar 9, 2015
Location: Not far from town
Had an enjoyable stay at this hotel- clean roomy comfy and friendly people!!
Comment from Hotel Management
Mar 18, 2015 by Ellen, Hotel Management
Thank you for staying at our hotel. Our staff truly wants our guests to feel comfortable thru out their stay. We are looking forward to seeing you again! Ellen Pettigrew, Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Convenient to west Asheville and Biltmore

Posted Mar 7, 2015
Pros: Location
Great place to stay if you are wanting to be near to west Asheville and Biltmore. Staff was very nice and helpful with questions.Rooms were clean and comfortable.
Comment from Hotel Management
Mar 10, 2015 by Ellen, Hotel Management
Our hotel does have a great location to most attractions. You can get to the center of West Asheville by going straight down our road. I am glad you stayed with us and we look forward to you return. Sincerely, Ellen Pettigrew, Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Mar 3, 2015
Enjoy the stay would stay here again. Good breakfast and great hotel service.
Comment from Hotel Management
Mar 18, 2015 by Ellen, Hotel Management
I am very glad you enjoyed your stay at our hotel. We believe in giving great service. Hope to see you soon! Sincerely, Ellen Pettigrew, Manager
5 out of 5
Recommended
for Business Travelers
by A verified travelerfrom mountain states area

Strategic base for business

Posted Feb 27, 2015
There are seasoned staff who know their stuff. Hotel has very easy access to freeway, downtown, airport and has several basis restaurants nearby. Decent breakfast and friendly staff.
Comment from Hotel Management
Mar 25, 2015 by Ellen, Hotel Management
We appreciate your great comments. We have a great staff and location. Thank you for staying with us! Sincerely, Ellen Pettigrew, Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in Biltmore area

Posted Feb 20, 2015
Comfortable, pretty front area , would use again..provided breakfast
Comment from Hotel Management
Mar 6, 2015 by Ellen, Hotel Management
Thank you for staying at our hotel. We do have a beautiful lobby area with a vaulted ceiling, live trees, fireplace. We are looking forward to your return visit. Stay warm! Ellen Pettigrew, Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Hamilton, Ohio

Close to the Biltmore Estates.

Posted Feb 15, 2015
Pros: We liked that it was very clean and updated. Would highly recommend staying there.
Location: Close to the Biltmore Estates.
Stayed for one night. Price was great. Rooms were very clean. Beds and pillows were very comfortable. Lots of eating places close. Staff very friendly. Will stay again when traveling south. Would highly recommend it.
Comment from Hotel Management
Mar 6, 2015 by Ellen, Hotel Management
Thank you for your great comments. Our location is very convenient to many of Asheville's attractions. The Asheville Outlet Center will be opening soon which will add even more restaurants to our area. We look forward to your return visit. Sincerely, Ellen Pettigrew, Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 20, 2015
Excellent breakfast Kind staff Clean and a good location to everything.
Comment from Hotel Management
Jan 23, 2015 by Ellen, Hotel Management
Thank you for staying at our hotel. I am glad you enjoyed the Asheville area. Our hotel does have a great location to most attractions. We are looking forward to your return. Warmest regards, Ellen Pettigrew, Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 5, 2015
Pros: Hotel was close to where we visited.
Cons: Wish you had an indoor pool.
Location: Near family and friends.
Our stay here was pleasant. We only wish the hotel included an indoor pool. My mother especially enjoyed the gravy she had for breakfast. She said it was better than Cracker Barrel's.
Comment from Hotel Management
Jan 7, 2015 by Ellen, Hotel Management
Sorry we don't have an indoor pool but we have a very large whirlpool for a nice hot soak. Thank you for the compliments about our breakfast. Hope to see you in the New Year! Sincerely, Ellen Pettigrew, Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Asheville NC

Very nice clean hotel

Posted Jan 5, 2015
Really nice and clean hotel! Our room was a suite and was very spacious. The bed was very comfortable also. Breakfast was good with a good variety of foods to choose from. The hotel was about a 10 to 15 minute easy drive to the Biltmore House and to the downtown area. We ate at Tupelo Honey Cafe downtown..great food! I would definitely stay here again!!
Comment from Hotel Management
Jan 7, 2015 by Ellen, Hotel Management
Our staff strives to keep a very clean and well maintained hotel. Our king suites are my favorite with the outside balconies looking at the mountains! We hope to see you in the New Year! Sincerely, Ellen Pettigrew, Manager