Dear Jamie Thank you for taking the time out to write a review on your recent stay with us. I do apologize that we did not meet your expectations. I have shared your review with maintenance and we will be looking into Parking lot and entrance. We do hope you will consider giving us a second chance to provide you with a much better experience. Thank you

Good Day Malissa I would like to start off with my sincere apologies. I have addressed these concerns with housekeeping department, front desk and maintenance . The fire alarm was set off by a guest which is out of our control, we have to put safety above everything with matters like this. The staff was investigating the alarm to ensure there was no great danger. I greatly appreciate your insight and I will be sharing this review with all my staff so we can improve and keeping striving for better customer service and guest experience. I do hope you will consider giving us another chance in the future so we can give you the experience you deserve.

Good Day Edward, I would like to sincerely apologize to you for your experience during your recent stay with us. We are in the middle of some minor renovations and this is inexcusable. I will be doing a full investigation and using this review for improvements and more training with staff. I greatly appreciate your feedback and I do hope you will consider giving us another chance in the future to provide you with outstanding customer service and the guest experience you deserve.

Hello JullyWe appreciate you taking the time out to give us a review on your recent stay with us. As we strive to give all our guest outstanding customer service and a great guest experience I do apologize for falling short of your expectations. We will be implementing more training with staff to improve in all areas. I do hope we get a chance to see you again in the future.

Thank you Angella for takin the time to write a review on your recent stay with us. We greatly appreciate yiur feedback and will be sharing this with the staff. We do hope to see you again soon.

Dear Michael I would like to apologize for the hot water not getting hot enough. We will be looking into this issue to assure no guests have to experience this type of inconvenience. Thank you so much for staying with us and I do hope you decide to give us another chance in the future. Thank you

Dear Jeremy Thank you so much for taking the time out to post a review on your stay with us. We are so pleased to hear you enjoy your stay and that our staff was courteous. We really hope to see you again soon. Thank you

Dear KaylaThank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites.We sincerely appreciate and value your feedback . Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Please visit us again soon!

Good Day DanielI want to thank you for taking the time out to share your experience while staying with us. We greatly appreciate your feedback and I will be sharing this with all staff. We take pride in providing our guest with great customer service. We do hope to see you again soon. Thank you

Good afternoon Sophie!Thank you so much for your review, we take pride in our hotel and take any feedback from our guests very seriously. I am so happy to hear that you had a great experience with our staff being welcoming and that we were able to solve any issues while you were here. Enjoy the rest of your week and we do hope to see you again in the near future! Safe Travels!

Good Day Monique Thank you so much for taking the time to review your stay with us. We greatly appreciate your feedback. We look forward to seeing you again in the future.Thank you