We have always found it to be exceptional here.
Clean, comfy, lots of hot water. Waffles for breskfast are a nice touch.
We do stay here fairly frequently.
We did have some things unpleasant we have never experienced before:
1. They changed their tv provider & added "smart" tv since the last time we were there.
The channel choices were terrible. At first, we had no channels. The desk clerk had to come up to the room & reset the modem or something.
The desk clerk insisted it was much better because we could just stream all our own services (netflix, disney , etc) but there is no way I am ever going to connect my devices/accounts to a hotel tv. Hubby is mobility-impaired & watches tv for entertainment. Having access to NONE of what he watches while there is definitely a downside!
2. On our second night, we could hear the people in the room above us walking back & forth loudly for several hours late at night & very early in the morning.
It sounded like an elephant stomping back & forth overhead. And it meant I got only 3 hours of sleep that night.
We have never had this there before. We have never felt we had to be careful of what room we might end up in there, but we now have a room number we will refuse to be in there if we book again.