Suite, 1 King Bed, Non Smoking, Hot Tub | Egyptian cotton sheets, premium bedding, down comforters

Reviews of Comfort Inn Apalachin / Binghamton W Route 17

2.5 out of 5
Comfort Inn Apalachin / Binghamton W Route 17
7662 State Rte 434, Exit #66 on I-86/17, Apalachin, NY

Reviews

8.4

Very Good

Rating 10 - Excellent. 262 out of 575 reviews" "
Rating 8 - Good. 187 out of 575 reviews" "
Rating 6 - Okay. 71 out of 575 reviews" "
Rating 4 - Poor. 32 out of 575 reviews" "
Rating 2 - Terrible. 23 out of 575 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Cooper

Stayed 1 night in Apr 2024

6/10 Okay

Mohammad

Disliked: Staff & service
Ok
Stayed 1 night in Apr 2024
Response from Manager on Apr 20, 2024
Hello Mohammad,We appreciate your feedback and regret to hear that you encountered inconveniences during your stay. Your comments will be shared with our team for further review and improvement. Please feel free to reach out to our management directly to discuss your experience in more detail.

6/10 Okay

Evan

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Apr 2024
Response from Front Desk Hunter on Apr 15, 2024
Thank you Evan for taking the time to review us and give us a rating, we hope to see you for future stays.

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Manager on Apr 12, 2024
Hello Deborah,We are elated to hear that you enjoyed your stay with us! If you have any further comments or suggestions, please don't hesitate to reach out to us. We look forward to welcoming you back in the future.

8/10 Good

Marius, Ridgewood

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Front Desk Hunter on Apr 9, 2024
Thank you for your kind words, we are happy that you have enjoyed your stay at our hotel. We look forward to serving you again if given the opportunity.

10/10 Excellent

deborah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and bed was very comfortable. Very nicely decorated room. All furniture was in good condition. Bathroom was clean and very nicely updated. But one problem… No cold water. The bathroom sink only had the hot water faucet functioning. The cold faucet did not operate at all. Then there was the noise issue. Not the fault of the hotel. Whoever was in the room above us paced the floor for one hour late at night and started up again at 6 AM. I believe they also snuck a dog in the room because I heard barking in addition to the constant pacing. I reported it to the front desk. The gentleman at the front desk was very concerned and apologetic. He was going to investigate.
Stayed 1 night in Apr 2024
Response from Front Desk John on Apr 8, 2024
Thank you for your kind words, we are happy that you have enjoyed your stay at our hotel. We look forward to serving you again if given the opportunity.

10/10 Excellent

Jhon

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Was clean, safe and quiet for my rest
Stayed 1 night in Apr 2024
Response from Manager on Apr 12, 2024
Hello Jhon,We're glad to hear that you found our hotel clean, safe, and quiet for your stay. Our priority is to ensure all guests enjoy a peaceful and comfortable experience during their time with us. Should you have any feedback or queries in the future, please don't hesitate to reach out.

10/10 Excellent

donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice relaxing stay and that's what i wanted...my room was clean in all areas...breakfast buffet was great...staff was very friendly and accommodating...let me check in early...certain areas could have been cleaner...l would stay again
Stayed 2 nights in Apr 2024
Response from Manager on Apr 7, 2024
Hello donna,We are delighted to hear that you had a relaxing stay with us and enjoyed our clean rooms and great breakfast buffet. Your kind words towards our staff are truly appreciated. We take note of your feedback on the cleanliness and will address it accordingly. We look forward to welcoming you back in the future.

10/10 Excellent

Cynthia C.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have always found it to be exceptional here. Clean, comfy, lots of hot water. Waffles for breskfast are a nice touch. We do stay here fairly frequently. We did have some things unpleasant we have never experienced before: 1. They changed their tv provider & added "smart" tv since the last time we were there. The channel choices were terrible. At first, we had no channels. The desk clerk had to come up to the room & reset the modem or something. The desk clerk insisted it was much better because we could just stream all our own services (netflix, disney , etc) but there is no way I am ever going to connect my devices/accounts to a hotel tv. Hubby is mobility-impaired & watches tv for entertainment. Having access to NONE of what he watches while there is definitely a downside! 2. On our second night, we could hear the people in the room above us walking back & forth loudly for several hours late at night & very early in the morning. It sounded like an elephant stomping back & forth overhead. And it meant I got only 3 hours of sleep that night. We have never had this there before. We have never felt we had to be careful of what room we might end up in there, but we now have a room number we will refuse to be in there if we book again.
Stayed 1 night in Mar 2024
Response from Manager on Mar 24, 2024
Hello Cynthia C.,We appreciate your loyalty and are pleased to hear you've enjoyed our clean and comfortable accommodations. The updated amenities, including "smart" TVs and waffles for breakfast, are part of our effort to enhance the guest experience. We regret any inconvenience caused by noise disturbances and changes in channel lineup; these are uncommon occurrences we aim to address promptly. Your feedback will help us continue improving our services for all guests in the future.

2/10 Terrible

Jiahao

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Mar 2024
Response from Manager on Mar 22, 2024
Hello Jiahao, We're sorry to hear you didn't fully enjoy your stay. Please feel free to contact us directly with any specific details about your experience so we can address them accordingly. We value your input and would like to ensure your next visit exceeds your expectations.

8/10 Good

Joe

Liked: Staff & service, amenities
The staff was extremely friendly and helpful.
Stayed 7 nights in Mar 2024
Response from Manager on Mar 16, 2024
Hello Joe,We are delighted to hear that you found our staff friendly and helpful during your stay. Your positive feedback is greatly appreciated and we look forward to welcoming you back in the future.

10/10 Excellent

Bernard

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and spacious. And the bed feels great!!
Stayed 1 night in Mar 2024
Response from Manager on Mar 9, 2024
Hello Bernard,We are delighted to hear that you found our hotel clean, spacious, and enjoyed the comfort of our beds. Your satisfaction is our top priority, and we hope you had a restful stay with us.

10/10 Excellent

Michele

Stayed 1 night in Mar 2024
Response from Manager on Mar 22, 2024
Hello Michele,We are delighted to hear that you had a wonderful experience at our hotel! We look forward to welcoming you back soon for another exceptional stay.

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
It was quite and enjoyable
Stayed 2 nights in Feb 2024
Response from Manager on Mar 2, 2024
Hello Jessica,We appreciate your feedback and are glad to hear you enjoyed your stay. Your satisfaction is important to us, and we hope to welcome you back in the future for another pleasant experience.

6/10 Okay

Constance

Traveled with partner
I was in the hot tub suit was nice and comfy, however this suite comes with a small kitchenette but no table to eat on . I think a small table for two would be great to have in this kind of suit. Other than that was a nice room and a nice relaxing stay.
Stayed 1 night in Feb 2024
Response from GM on Feb 23, 2024
Hello Constance, Thank you for taking the time to write a review. We appreciate your kind words. We also appreciate your feedback regarding a table for our suites. We will take this into consideration for future improvements.

10/10 Excellent

Abraham

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay for below average price. Cannot be better for the price we paid. Very quiet place.
Stayed 1 night in Feb 2024
Response from Manager on Feb 9, 2024
Hello Abraham,Thank you for choosing our hotel for your stay. We're delighted to know that you found our prices to be below average and that you enjoyed a quiet stay with us. We strive to provide excellent value for our guests, and we're thrilled that we met your expectations. We hope to welcome you back for another pleasant experience in the future.

10/10 Excellent

Travis

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast friendly staff easy check in
Stayed 1 night in Nov 2023
Response from Manager on Jan 22, 2024
Hello Travis,Thank you for your kind words about our breakfast, friendly staff, and smooth check-in process. We strive to provide excellent service to all our guests and it's great to know that we succeeded during your stay. We appreciate your feedback and hope to welcome you back again in the future.

10/10 Excellent

Eudora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The king bed room I stayed in had the weirdest sink with a faucet that would run water directly onto the sink. Everything else was wonderful, and I highly recommend staying here for anyone with family in the tri cities area.
Stayed 7 nights in Jan 2024
Response from Manager on Jan 19, 2024
Hello Eudora,Thank you for recommending our hotel for families in the Tri Cities area! We appreciate your kind words. We also appreciate your feedback regarding the sink in the king bed room. We will take this into consideration for future improvements.

6/10 Okay

Diana

Liked: Staff & service
Stayed 1 night in Oct 2023
Response from Manager on Jan 17, 2024
Hello Diana, We appreciate you taking the time to review our hotel. We apologize for any issues you may have encountered during your stay. Please feel free to reach out to our hotel directly so that we may address any concerns you may have had. We hope to have the opportunity to welcome you back in the future and provide you with an improved experience.

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2nd time staying here . We like the location. Always clean and friendly staff
Stayed 1 night in Jan 2024
Response from Manager on Jan 12, 2024
Hello Kimberly,Thank you for choosing to stay with us again! We're thrilled to hear that you appreciate our convenient location and our commitment to cleanliness. Our staff takes great pride in providing friendly and attentive service to all of our guests. It was a pleasure having you here, and we hope to welcome you back for another great stay in the future.

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gem!
Very please with my stay. Customer service is top notch and extremely helpful and friendly. Good breakfast choices and very comfortable room. Will be staying again in the future!
Stayed 2 nights in Dec 2023
Response from GM on Dec 27, 2023
Hello Rebecca, Thank you for your kind words about our hotel! We are thrilled to hear that you had a pleasant and enjoyable stay with us. Our team takes pride in providing exceptional service and maintaining a clean and welcoming environment. It is great to know that you found good breakfast choices and the room to your satisfaction. We truly appreciate your recommendation and hope to welcome you back in the future.

10/10 Excellent

Cynthia C.

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great place to stay.
Stayed 1 night in Dec 2023
Response from GM on Dec 18, 2023
Hello Cynthia ,Thank you for your feedback! We're delighted to hear that you enjoyed your stay with us! We appreciate your kind words. We hope to welcome you back in the future!

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place all around! ❤️
Room was amazing. Very quiet for the two days I was there. Plenty of parking and the diner across the way was SUPER AMAZING (wallet friendly. Awesome service and portions that won’t let you leave hungry)!!
Stayed 2 nights in Dec 2023
Response from Manager on Dec 9, 2023
Hello David,Thank you for your feedback! We're delighted to hear that you enjoyed your stay with us and found our rooms to be amazing and quiet. We're also glad that our ample parking was convenient for you. It's great to know that you had a fantastic dining experience at the nearby diner. We appreciate your kind words about their service and generous portions. We hope to welcome you back in the future!

10/10 Excellent

Bernie

Stayed 2 nights in Nov 2023
Response from Manager on Dec 21, 2023
Hello Bernie,We are delighted to hear that you had a fantastic experience during your stay with us. We are always committed to providing exceptional service and ensuring our guests have a memorable stay. We would love to welcome you back soon for another wonderful stay.

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy parking and dining areas.
Stayed 4 nights in Nov 2023
Response from Manager on Nov 30, 2023
Hello Robert,Thank you for your feedback! We're glad to hear that you found our parking convenient and enjoyed our dining areas. We appreciate your loyalty and hope to welcome you back for another great stay in the future.

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large spacious, clean room. Plenty of channels to choose from. I would stay here again
Stayed 1 night in Nov 2023
Response from GM on Nov 28, 2023
Hello Michelle, Thank you for your kind words about our hotel! We are thrilled to hear that you had a pleasant and enjoyable stay with us. Our team takes pride in providing exceptional service and maintaining a clean and welcoming environment. It is great to know that you found plenty of channels to choose from and the room to your satisfaction. We truly appreciate your recommendation and hope to welcome you back in the future.

10/10 Excellent

Angie

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Decent hotel , great customer service. Only problem I had was with the bathroom shower made a noise when it ran it scared me made me think it may break so I showered once in a 2 night stay. Bathroom just was giving real motel vibes while the room gave hotel vibes definitely in need of a renovation
Stayed 2 nights in Nov 2023
Response from Manager on Nov 29, 2023
Hello Angie,Thank you for sharing your feedback with us. We're glad to hear that you appreciated our customer service. We apologize for any inconvenience caused by the noise from the shower. We'll pass on your comments to our maintenance team for their attention. We appreciate your input regarding the bathroom and will take it into consideration for future improvements.

10/10 Excellent

David W

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Front Desk on Nov 18, 2023
Thank you so much David for not only choosing choice for your stay but giving us such a kind and generous review. We hope to see you again Sometime David.

6/10 Okay

Verified traveler

Liked: Staff & service
comfort inn
The hotel gives off “truck stop hotel stay”. The rug in the room was not vacuumed properly and there were food/drink stains on the hard and soft pieces of furniture.
Stayed 1 night in Nov 2023
Response from Manager on Nov 18, 2023
Dear Guest, Thank you for sharing your feedback with us. We appreciate your observations regarding the cleanliness of the room and we apologize for any inconvenience caused. We strive to provide a comfortable and pleasant stay for all our guests. We will address this matter with our housekeeping team to ensure improvements are made.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
The rooms were comfortable, clean but dated Staff was friendly and very accommodating. We had some of the quietest nights sleep here. Breakfast is standard hotel fare. Fresh waffles.
Stayed 7 nights in Nov 2023
Response from Front Desk on Nov 15, 2023
Dear Anonymous, Thank you for taking the time to share your feedback. We're glad to hear that you enjoyed your stay at our hotel. It's fantastic that you found the room comfortable and our location convenient . We appreciate your comments about pets and we will take them into consideration for future improvements. We hope to have the pleasure of welcoming you back on your next trip. Thank you for choosing our hotel. Best regards, Hotel Manager

8/10 Good

Will

Liked: Cleanliness, staff & service, property conditions & facilities
I personally like the location, I need to be in n Apalachin for family a couple times a month. And it's great not having to stay in vestal or owego
Stayed 1 night in Nov 2023
Response from Manager on Nov 16, 2023
Hello Will,Thank you for choosing our hotel for your stays in Apalachin. We're glad to hear that our location is convenient for your visits to your family. We hope to continue providing you with a comfortable and enjoyable experience on your future visits to the area.

10/10 Excellent

Lura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a nice place to stay
We were pleasantly surprised due to the low cost of this room-this hotel is very nice. When we arrived we were greeted y friendly staff and a nice clean smell. Our room was just as night. Would definitely recommend this hotel!
Stayed 3 nights in Nov 2023
Response from Manager on Nov 12, 2023
Hello Lura,Thank you for your kind words about our hotel! We are thrilled to hear that you had a pleasant and enjoyable stay with us. Our team takes pride in providing exceptional service and maintaining a clean and welcoming environment. It is great to know that you found our staff friendly and the room to your satisfaction. We truly appreciate your recommendation and hope to welcome you back in the future.

10/10 Excellent

Liliana

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Manager on Nov 9, 2023
Hello Liliana,Thank you for your wonderful rating! We appreciate your positive feedback and are thrilled that you had such a great experience at our hotel. We hope to have the pleasure of welcoming you back in the future for another exceptional stay.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best experience in the area
Very friendly front desk was a very quiet place especially being so close to the highway. The suite was very spacious and clean loved the king sized bed only thing I would upgrade is the size of the TV and update the kitchen area of the room
Stayed 1 night in Oct 2023
Response from GM on Nov 6, 2023
Hello William, On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area.

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good, Fire alarm went off about 1:30 Sunday morning, didn't see or smell any fire. Bedits on the toilets would be good.
Stayed 2 nights in Oct 2023
Response from Manager on Oct 25, 2023
Hello Paul,Thank you for your feedback regarding the breakfast and glad that you find it good. We apologize for the inconvenience caused by the fire alarm and appreciate your understanding. Your suggestion about the bidets will be taken into consideration.

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from GM on Oct 14, 2023
Hello Stephen, On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area.

6/10 Okay

Debbie

Business traveler
I stayed in the same room as before, purposely left something under the bedside table 2 weeks prior. It was still there. House keeping needs of to actually clean.
Stayed 2 nights in Sep 2023
Response from Front Desk on Oct 14, 2023
Dear Debbie, Thank you for taking the time to complete a post stay review at Comfort Inn Apalachin; Binghamton W Route 17. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

8/10 Good

AllyBill

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023
Response from Manager on Oct 13, 2023
Hello AllyBill,Thank you for your feedback! We appreciate your rating and hope to provide an even better experience for you in the future.

10/10 Excellent

Allison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast had more variety than most, with sausage and hard-boiled eggs. Rooms were VERY clean, with comfortable beds.
Stayed 1 night in Oct 2023
Response from GM on Oct 12, 2023
Hello Allison, Know that your voice is of tremendous importance to us. We value your business and thank you for the insight regarding our breakfast and your insights regarding our room. Through guest feedback like yours we are better able to enhance guest experience; so thank you.

8/10 Good

Regina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Manager on Oct 11, 2023
Hello Regina,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were very disappointed about the breakfast. After staying in Choice Hotels for many years, this one didn't offer any staples like bagels, cream cheese or peanut butter.
Stayed 1 night in Oct 2023
Response from Hunter on Oct 9, 2023
Dear Guest, Thank you for taking the time to give us a review on your recent stay at Comfort Inn Apalachin; Binghamton W Route 17. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

10/10 Excellent

Natalia

Stayed 1 night in Oct 2023
Response from GM on Oct 29, 2023
Hello Natalia,Thank you for your exceptional rating! We are delighted to have exceeded your expectations during your stay with us. We look forward to welcoming you back soon.

6/10 Okay

Arthur

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Appears to be undergoing a renovation staff was very helpful. Refrigerator in room was not very cold.
Stayed 1 night in Oct 2023
Response from GM on Oct 8, 2023
Hello Arthur, We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

4/10 Poor

Hasina

Stayed 1 night in Oct 2023
Response from Front Desk on Oct 28, 2023
Dear Hasina, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Apalachin; Binghamton W Route 17. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, large room. Check-in was easy and friendly. Breakfast offerings were a little thin, but adequate.
Stayed 1 night in Sep 2023
Response from Manager on Oct 4, 2023
Hi Raymond,We’re happy to hear from you and glad that you enjoyed your stay overall We are sorry to hear you felt our breakfast offerings were small. We appreciate your feedback as we use this in our continuous efforts to meet the many different needs of our guests. Please keep us in mind for a future stay the next time you are in the area.

8/10 Good

Avraham

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very good
the room was very nice.
Stayed 1 night in Aug 2023
Response from GM on Oct 2, 2023
Hello Avraham, On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area.

4/10 Poor

Michael

The staff member didn't acknowledge for several minutes upon arriving. Not sure if the phone call she was on was business or personal.
Stayed 1 night in Sep 2023
Response from Manager on Oct 3, 2023
Hello Michael ,Thank you for taking the time to write a review. We are saddened to hear that we fell short of your expectation due to the service you received from the hotel staff during your stay. We always desire for our valued guest’s experience to be outstanding. Your feedback is greatly appreciated. We hope that you will give us the opportunity to redeem ourselves and deliver a seamless experience on your next stay.

6/10 Okay

Diana

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023
Response from Manager on Oct 1, 2023
Hello Diana,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

10/10 Excellent

Stanislav

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Manager on Oct 1, 2023
Hello Stanislav,On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area.

10/10 Excellent

Faith

Nice staff and clean room! I was highly satisfied
Stayed 1 night in Sep 2023
Response from Manager on Sep 30, 2023
Hello Faith,Know that your voice is of tremendous importance to us. We value your business and thank you for the insight regarding our staff and your insights regarding our room. Through guest feedback like yours we are better able to enhance guest experience; so thank you.