Ratings based on 273 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from GA

Got the job done

Posted Jul 20, 2015
One night stay, couldn't get the room as cool as I would prefer and the hallways aren't air conditioned, but overall it worked for us. The elevator is annoyingly slow but it was fine. Overall, cool looking hotel walking distance to shopping and restaurants.
5 out of 5
Recommended
for Everyone
by A verified traveler from atlanta,ga

Posted Jul 6, 2015
Clean and comfortable hotel conveniently located. Had an awesome view of fireworks.
4 out of 5
Recommended
for Everyone
by A verified traveler

Little disappointing

Posted Jul 6, 2015
I always try to stay at A loft when I travel. First time I've ever had this experience. Blow dryer didn't work. Refrigerator was very loud. Had to unplug it. Blind in window was broken. But I truly do luv this hotel chain and would stay again.
1 out of 5
by A verified traveler from P.

Terrible customer service and staff

Posted Jun 2, 2015
I recently stayed for 3 nights with my husband. House keeping didn't clean our room the entire time and when we asked someone to clean it she rolled her eyes at my husband. On the second night the couple in the room next to us were screaming and throwing things on the wall. It sounded like serious domestic violence, I and the surrounding rooms called the front desk to call the police. The police came and left and never arrested the guy. Then later in the night it happened again! I called the front again to contact the police but the police didn't come for at least an hour. I didn't get any sleep that night. The front desk never even apologized for the inconvenience or anything! It was extremely scary to be around and I am shocked that they didn't even apologize. Also the iron didn't work, one of the plugs didn't work and the bathroom doesn't have a proper door so you can hear everything when someone is using the restroom. This is quite honestly the worst hotel experience I have ever had.
2 out of 5
by A verified traveler

Posted May 8, 2015
Not worth the money. Wasn't worth. Nothing good about the hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 27, 2015
Great weekend. No issues at all. Staff very friendly.
4 out of 5
Recommended
for Everyone
by A verified traveler from sc visiting birmingham, al

Very good & pet friendly

Posted Apr 25, 2015
3 nights with our dog. A little noisy and thus the dog was a little on-edge, but didn't bark. Overall good experience
Comment from Hotel Management
Apr 28, 2015 by Tim, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,
4 out of 5
Recommended
for Everyone
by A verified traveler from Missouri

Ok hotel, but surrounded by buildings.

Posted Apr 24, 2015
No view from my room, except staring at a Parkin garage and other buildings. Although I was on the 3rd floor people could still see right I into my window from a parking garage next door. breakfast was crazy expensive, $7 for "two eggs" that were not even eggs they were fake liquid eggs from a carton. That is all the bad things I have to say- hotel staff was very nice and the pool and gym were more than sufficient for my needs. Also I liked that they have you free bottled water.
Comment from Hotel Management
Apr 28, 2015 by Tim, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback. We hope the next time you're back in Birmingham to see you again. tim
5 out of 5
Recommended
for Families
by Vivian from Longmont,CO

Great little hotel

Posted Apr 9, 2015 on Hotels
Great hotel however it would've been nice to have some chores rather than shelves And a closet. Wonderful neighborhood
Comment from Hotel Management
Jul 4, 2015 by Tim, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback. We hope to see you back very soon! Sincerely,
4 out of 5
Recommended
for Everyone
by A verified traveler from Dallas

Posted Apr 6, 2015
Location: I chose this location because it is close to the person I was visiting. It is convenient to much of Birmingham though.
Staff is very courteous, welcoming and efficient. The room is very nice and I was pleasantly surprised to find a mini-fridge. Two things would have helped--a bottle opener and a map of the property that showed amenities and times available.
Comment from Hotel Management
Apr 28, 2015 by Tim, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,