Ratings based on 10 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Enjoyed my stay!Posted Apr 13, 2014
Great place nice clean has movies and games to rent and a great snack area
for Everyoneby KM from Mobile,Al
clean and comfortablePosted Mar 16, 2014
Staff was nice, the roomwas clean and the bed was very comfortable...close to a walmart and restaurants
for Overnight Stay Before Destinationby A verified traveler
Posted Dec 13, 2013 on Hotels.com
Recommendedby A verified traveler
Posted Oct 19, 2013 on Hotels.com
for Couplesby christy from cobb
First night of HoneymoonPosted Oct 8, 2013 on Hotels.com
When we first arrived at Hotel we had to wait a while before desk clerk was at front desk, even though there was a lady sitting at a desk behind counter she did not attempt to help us. When the front desk cler arrived they didn't have the room type we requested( a king bed). She didn't know why it was showing that they had king rooms available on website, so then we were put in a queen room which was nice but it was our first night of our honeymoon and would have liked a king bed. The lady who checked us in was nice and I understand it was not her fault. Far as the other staff ,like I said before the lady behind her desk didn't even take the time to help us and was rude.When I called hotes.com to let them know we didn't get room we requested they attempted to call hotel and could not get an answer. Hotels.com offered to find me another hotel but we just settled for the queen room I HAVE TO SAY I COULD NOT BE HAPPIER WITH HOTELS.COM THEY REFUNDED ME THE DIFFERENCE OF WHAT I PAID FOR WHICH WAS A KING ROOM. ALSO THEY MADE OUR HONEYMOON A LITTLE LONGER BY GIVING US A $100.00 COUPON FOR OUR NEXT BOOKING WHICH WE USED ON SUNDAY NIGHT AT A DIFFERNT HOTEL!!
for Business Travelersby Ashley from Birmingham
best kept secret in BirminghamPosted Sep 25, 2013 on Hotels.com
New hotel, nice amenities, great staff, great facility. can't say enough good things about Candlewood!
for Personal Eventby A verified traveler
Posted Aug 15, 2013 on Hotels.com
for Golfby A verified traveler
New hotelPosted Jun 11, 2013 on Hotels.com
Very clean as I am sure it is fairly new. They only clean once a week since its extended stay but you can get fresh towels at the desk. A cool thing was the free laundry and nice grills out back for use. Not a bad workout facility. Would stay here again for sure.
Recommendedby R.J from 400 COMMONS DRIVE
LAKESHOREPosted May 4, 2013 on Hotels.com
ON ARRIVAL. MY HUSBAND AND I CHECKED IN. WE FOUND OUT THEY BOOKED US THE WRONG ROOM. WHEN WE TRAVEL, THERE IS ALWAYS A SEPARATE ROOM FOR MY HUSBAND AND I AND OUR THREE GIRLS. WE BOOK A SUITE WITH SEPARATE ROOMS AND TWO T.V. INSTEAD WE GOT A ONE ROOM STUDIO TWO QUEEN AND A KITCHENETTE. I WAS NOT COOKING ON THIS TRIP. VERY DISSAPOINTED. NO HELP, NO COMPENSATION. BUT KNOW THIS JOSEPH THANK YOU FOR TRYING TO GO THAT EXTRA MILE. WHAT MANAGER MATERIAL YOU ARE. THANKS.
for Familiesby A verified traveler
Posted Apr 1, 2013 on Hotels.com
Great stay! Can't thank you all enough for the attention to detail and commitment to a first rate experience.