Ratings based on 74 Verified Reviews
They paid and stayed. We double-checked.
3.7 Room cleanliness
3.6 Service & staff
3.6 Room comfort
3.3 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom Utah
Nice, clean, well cared for hotel.Posted Mar 24, 2015
Staff was pleasant, accommodating and helpful. Location was within walking distance to Walmart, and a bunch of other shopping merchants. Wifi was good and solid, although I disliked having to keep logging in after each use. (a minor inconvenience... as I would rather have that problem than it being slow) Breakfast was very nice, with plenty of options. Overall, very nice.
for Everyoneby A verified travelerfrom AL
Very nice personnelPosted Mar 3, 2015
I had a concern when I first entered my room because the door would not properly close. After informing the front desk, they were quick to address the issue & place me in another room. They stayed with me until they were sure I was satisfied with my location. I will be using this hotel in future stays when I am in the Birmingham area.
Comment from Hotel Management
Mar 6, 2015 by Cully, Hotel Management
Thank you so much for your business and we look forward to seeing you in the future. Your willingness to share your thoughts is appreciated. The Comfort Inn is committed to providing our guests with the highest quality services. Your comments are important to the success of our organization, as we rely on you, our guest, to tell us how we are doing and how we can better meet your needs. I did get with our maintenance department and the door was fixed right away. I would like to Apologize to you for having to move you to another room. Your willingness to share your experience is genuinely appreciated. I hope you will allow us the opportunity to serve your future lodging needs, as we would like the opportunity to provide you the level of service you expect from Comfort Inn Airport and The comfort Inn Brand. Thank you very much Cully Havens Sales Manager
for Everyoneby A verified travelerfrom Memphis, TN
Rooms are much nicer than building looksPosted Dec 14, 2014
Stayed here for work and the neighborhood looked rough, but the room was actually very nice and clean I thought.
for Business Travelersby Keely
Posted Nov 7, 2014 on Hotels.com
Recommendedby A verified traveler
Very Hospitable staffPosted Aug 27, 2014 on Hotels.com
The hotel was very convenient and comfortable. There was some renovation underway which took away from the hotel appearance. The grout in the shower had a small amount of mildew. The hotel served a full hot breakfast; but some items were not hot. The most outstanding quality of the hotel was the hospitality of the staff. We were greeted warmly. The front desk person actually remembered us from our last visit. We would definitely stay here again in spite of the few short comings.
for Business Travelersby Patfrom Birmingham
Posted Aug 4, 2014 on Hotels.com
Prebooked room, It took less than five minuites to check in and have room key in hand. Very impressed!
for Business Travelersby A verified traveler
Posted Jun 27, 2014 on Hotels.com
by A verified traveler
bad hotelPosted Jun 22, 2014
Bad smell in the rooms. Cannot access the internet.
Recommendedby Rindyfrom Houma, LA
A $100 a night really?Posted Jun 2, 2014 on Hotels.com
The first room we were put in the AC didn't work, and the next room the bathtub faucet leaked, not just a drip drip drip, but constant! Breakfast was good and the hall on the floor we were on was HOT. The hotel needs repairs. Cracked tile, wallpaper starting to peel a bit. OH AND WE COULDN'T find the WIFI service at all! So no internet for us the two days we were there!
for Everyoneby Juliefrom Owensborom, KY
It was a hotel...Posted May 12, 2014
Pros: The outside look
Cons: The inside/rooms, smell, better breakfast
Location: Not really sure...never been there before. We relied on our GPS to get us to places we wanted to go. There was a shopping center & restaurants close .
The hotel had friendly staff, the breakfast was okay (not the best), the beds/pillows/blankets were pretty comfortable as well. It wasn't the greatest hotel stay ever but it wasn't a bad one.