Ratings based on 77 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Alabama

Great hotel

Posted Sep 8, 2014
We loved our stay. Staff very courteous, rooms were very clean. Would recommend to family and friends
5 out of 5
Recommended
for Everyone
by A verified traveler from Mobile,Al

Great location

Posted Aug 18, 2014
Just what we needed. Close to Medical School. Beautiful hotel. Front desk staff could have been a little nicer. Difficult to get information from them. Terrible directions about the parking and then getting back to the hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from Bradenton, FL

Hotel closest to UAB hospital

Posted Jul 28, 2014
Hotel connected via skywalk to hospital. Weekend rates are $50-$80 less then weekday rates. Hotel shows some wear. Not quiet due to close proximity to ER entrance.
4 out of 5
Recommended
for Everyone
by A verified traveler from atl

Very nice

Posted Jul 20, 2014
It was a very nice experience and the rate was reasonable.
4 out of 5
Recommended
by Mel from Fort Wayne

great location - next to hospital

Posted Jun 24, 2014 on Hotels.com
very accommendating
3 out of 5
Recommended
for Everyone
by A verified traveler from Gainesville,Ga

Nice hotel close to UAB Hospital and downtown.

Posted Jun 24, 2014
Interior rooms need refreshing and ac was cold and wet. Rooms smell musty. staff was extremely nice and helpful however.
Comment from Hotel Management
Jun 24, 2014 by Cimmie, Hotel Management
Thank you for choosing to stay at the Courtyard by Marriott Downtown UAB. The staff and I are very disappointed to read your comments about your recent stay. We appreciate every guest that stays with us and the valuable feedback that each guest brings. The staff and I offered apologizes and hope that if you are ever in the area again you would give us another chance to be of service to you.
5 out of 5
Recommended
by Lemueria from Birmingham, AL

I had a great time.

Posted Jun 17, 2014 on Hotels.com
My room was very clean and neat. The bed was extremely comfortable. I would definitely stay at Courtyard again. My stay was so peaceful.
5 out of 5
Recommended
by Camille from Atlanta, GA

Posted Jun 9, 2014 on Hotels.com
This hotel was a great choice. Very clean and modern. Comfortable lobby with 4-5 computers. Nice dining area. The room was well-appointed, and staff was friendly and prompt. Will choose again!
3 out of 5
Recommended
for Other
by Ahmed Al Saleh from Kingdom o f Bahrain

location and near by area

Posted Jun 4, 2014
Pros: Location
Cons: Cleanliness
Location: Near the UAB hospital
Central location and lot of outlets are nearby the hotel. Rooms are comfortable and staffs are very courteous and helpful.
Comment from Hotel Management
Jun 4, 2014 by Chris, Hotel Management
Dear Ahmed Thank you for your comments about our hotel. We appreicate you taking the time to share the ease of our location and the amenities that are near by. We are very close to the UAB Medical Center which can be a distraction for some , but a blessing for many. We appreciate your business and look forward to the opportunity to serve your future needs.
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient to UAB

Posted May 25, 2014
Pros: Location, modern, clean.
The hotel was great, clean, nicely appointed. The front desk clerk at check-in was less than stellar.She was absolutely useless other than to give us our key. There was no information provided as to the facility, no offer of a luggage cart, how to enter or exit the hotel from the parking garage, how to access the rooms, parking validation or even the location of the elevators. She needs training and a review of customer service. Shaun, on the other hand, was excellent! She is very polite and helpful. The hotel is across the street from the Emergency Department at UAB, so be prepared for sirens and helicopters around the clock if you are not accustomed to the activity.