“Lost Laptop”

I left my laptop by accident and they kept it locked up until I could get it on my way back through. The manager drove for about an hour to come back to the hotel to open the office to give it to me. I greatly appreciated it!

“very impressed”

I was very impressed with the cleanliness, size, and comfort of the room. The staff was helpful and courteous. And the continental breakfast was great. I would definitely stay here again.

“Excellent place to stay”

Our room was so clean and smelled fresh. Too bad we only stayed one night!

“Excellent Staffing and great rooms”

The front desk assistant was tremendous. She was working the night shift when I checked in and was there when I checked out early the next morning. Things one does not always find especially at night. Bright, light hearted, awake and on the ball. Was able to do the normal stuff with cheer, and offered to help further if there was anything needed. Cheers to good service!

“Very nice”

Hotel was very new and in excellent condition with nice service. Would definitely stay there again.

“A hotel that you feel like your at home.”

My husband and I really enjoyed staying at the Fairfield Marriot. People were freindly, hotel was very clean and kept up. The hotel had feeling of being at home.

“Great place to stay in the Birmingham Area”

Very comfortable room and great price

“Convenient to downtown, plus you don't want to stay downtown.”

Nice hotel

“Nice Hotel Poor Service”

The hotel was nice and clean, however the service was unacceptable. When I made my reservation I requested no down pillows due to my allergies. When I arrived at the hotel the front desk staff seemed confused and unprepared. They gave me the checked me in and gave me a room key, however when I got to the room it was occupied. This was very disappointing not to mention embarrassing. I went back to the front desk being followed by the other guest to find out what was going on. I was given another room only to find a guest in that room as well. When I finally got into an empty room I found down pillows in the room. However someone from the front desk came in to change the pillows out. After all that the room being nice and clean was a ray of sunshine in this disappointing start.