Ratings based on 138 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travelerfrom traveler

pushed out

Posted May 10, 2015
Housekeeping started vacuuming hallways at 7:30 each morning. When it was mentioned to Management they only laughed. I assume that this is a standard procedure to make guests get out by checkout since the full cleaning staff was at work before 7:00.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Maryland

Nice hotel close to rink

Posted Feb 10, 2015
Pros: The convenient location
Cons: Nothing
Location: There is a very nice mall about 10 minutes away and the Pelham Civic Complex is within walking distance.
We stayed here while attending a weekend ice hockey tournament. The gentleman at the front desk was friendly and very helpful. The room was lovely and comfortable. Breakfast was nice, a typical continental breakfast. They did run out of sausage gravy for the biscuits and did not replenish it. The room and bathroom were very clean. It was a short walk to the Pelham ice rink. I would definitely stay there again.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Jan 30, 2015
Overall good experience for my Business trip. Location good, safe and friendly area.
4 out of 5
Recommended
for Business Travelers
by Adam

This traveler left a rating score only Posted Jan 26, 2015 on Hotels.com
4 out of 5
Recommended
for Couples
by Heatherfrom Robertsdale

Posted Jan 14, 2015 on Hotels.com
Very comfy bed. Lots of places to eat near by.
5 out of 5
Recommended
for Families
by Travis

This traveler left a rating score only Posted Jan 5, 2015 on Hotels.com
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Always a good choice

Posted Dec 20, 2014 on Hotels.com
This is a trusted brand for me and this hotel was fine on all fronts.
5 out of 5
Recommended
for Business Travelers
by Brooke

This traveler left a rating score only Posted Dec 18, 2014 on Hotels.com
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Camden, AL

Staff support

Posted Dec 6, 2014
Pros: The hotel was clean and convenient to food and our eventual place of performance.
Cons: Nothing.
Location: Excellent location for our needs.
The hotel Manager (Elizabeth) was exceptionally helpful. She was courteous and professional. She allowed the JROTC cadets to use a room to practice for the following morning's event at the School Board Conference.
4 out of 5
Recommended
for Families
by Courtney

This traveler left a rating score only Posted Nov 26, 2014 on Hotels.com