Suite, Non Smoking, Fireplace | Living area | 40-inch LCD TV with cable channels, TV
Check availability

Reviews of Hampton Inn & Suites Birmingham-Downtown-Tutwiler

2.5 out of 5
Hampton Inn & Suites Birmingham-Downtown-Tutwiler
2021 Park Place, Birmingham, AL

Reviews

8.4

Very Good

Rating 10 - Excellent. 520 out of 1001 reviews" "
Rating 8 - Good. 276 out of 1001 reviews" "
Rating 6 - Okay. 100 out of 1001 reviews" "
Rating 4 - Poor. 58 out of 1001 reviews" "
Rating 2 - Terrible. 47 out of 1001 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

JASON, Rosharon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old world charm.
Stayed 1 night in Apr 2024

10/10 Excellent

Chad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Character of the hotel and staff was friendly
Stayed 3 nights in Apr 2024

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only issue we had is our sink must be clogged very slow draining. We always stay here for concerts.
Stayed 1 night in Apr 2024

2/10 Terrible

jasmine

Traveled with family
ZERO STARS. “Laundry” is listed as an amenity. I called and spoke to someone who said they had complimentary laundry. Only reason I booked it, after driving for 8 hrs. Got there, no laundry. Front desk told me I must have spoke to someone from Expedia when I called, but I clicked “contact property” so it was hotel staff.
Stayed 1 night in Apr 2024

6/10 Okay

Kathryn

Liked: Staff & service
The valets, Keith & Micah are so professional! They helped my daughter and I with the car and luggage. They made us feel safe as we are from out of town. Great young men; I hope they are paid well.
Stayed 1 night in Apr 2024

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so kind and helpful. The breakfast was great and everything was very clean
Stayed 1 night in Mar 2024

8/10 Good

maria

Liked: Cleanliness, staff & service
Great location
Stayed 1 night in Mar 2024

6/10 Okay

Ashley

Stayed 1 night in Mar 2024

10/10 Excellent

Alyson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and very clean
Stayed 1 night in Mar 2024

10/10 Excellent

Dawn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!!
Stayed 1 night in Mar 2024

8/10 Good

WILLIAM

Traveled with group
Very clean and unique
Stayed 1 night in Mar 2024

4/10 Poor

mark, taplow

Stayed 1 night in Mar 2024

10/10 Excellent

Sarah

Stayed 1 night in Feb 2024

6/10 Okay

Erin

Liked: Staff & service
The staff was very nice and helpful. The room could use some updating.
Stayed 1 night in Feb 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
The staff
Stayed 1 night in Mar 2024

10/10 Excellent

Allison, Church Hill

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazingly beautiful property. If you like a downtown location that's walkable to parks, shops, dining, etc, this is it. Birmingham is a beautiful, clean city. We LOVED the history of the property and the staff was great. The only feedback I'd have was that there was no mini-fridge in the room and the desk and side tables in the room seemed not as nice as they should have been. Not a big deal, but we would have appreciated a fridge and that's pretty standard these days and the room was plenty big for one. LOVED our stay and would highly recommned.
Stayed 1 night in Feb 2024

10/10 Excellent

Johnnie Ray Davis

Stayed 1 night in Feb 2024

2/10 Terrible

Allie

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was filthy upon arrival. I cancelled the reservation and re-booked elsewhere. The pictures are misleading on the Expedia website.
Stayed 2 nights in Feb 2024

10/10 Excellent

Justin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Central location
Stayed 4 nights in Feb 2024
Response from Philnetra Jackson on Mar 9, 2024
Thank you, Justin, for leaving your rating! We look forward to having you stay with us again!

10/10 Excellent

Doris, Oldsmar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was very nice in a quiet neighborhood. The room was very clean and comfortable, but those very dim lights in the bathroom made it feel as I were in a cave. Forget about putting on makeup. The restaurant wasn't open the first two nights of my stay so I walked up the block to another hotel for dinner, as recommended by reception. Food was good but very small portions and expensive. I saw no other restaurants in the area. I didn't like walking there alone, at night, as there were no other people on the street and very little traffic. The second night while walking back to the hotel, there was a vehicle, engine running, lights on, parked across the street. A man kept calling ma'am, ma'am, ma'am to me. I tried to hurry along, but couldn't due to my age. Thankfully, the Hampton Inn restaurant was open the following night and I didn't have to walk around there anymore.
Stayed 3 nights in Feb 2024
Response from Philnetra Jackson on Feb 20, 2024
Hello Doris,Thank you for taking the time to leave your feedback, as it is very important to us. We value your feedback as a guest at The Tutwiler Hampton Inn and knowing your experience will help us to be of better service to you and other guests. We apologize that your stay was less than perfect and hope that you will give us another chance on your next visit to Birmingham.Best Regards

6/10 Okay

Keith

Traveled with partner
Liked: Cleanliness, staff & service
Hotel overall is good. Breakfast was good. Parking is horrid especially if u are driving anything bigger then a compact car. I also feel that the room with fireplace is false advertising. The pics appear to be a real fireplace when behind the cover its a fake electric heater in the fireplace hole.
Stayed 1 night in Feb 2024
Response from Philnetra Jackson on Feb 9, 2024
Helo Keith,We appreciate you for taking the time to leave your feedback. We apologize for your less than perfect stay and that we failed to meet your needs. We pride ourselves on making our guests experience a great experience on each stay.

6/10 Okay

Peggy

Stayed 1 night in Feb 2024

10/10 Excellent

Marcus

Stayed 1 night in Jan 2024

10/10 Excellent

timothy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice downtown area, easily walkable to convention center
Stayed 1 night in Jan 2024
Response from Philnetra Jackson on Feb 9, 2024
Hello Timothy,Thank you for choosing to stay with us! We are glad that you find the downtown area a very nice area. We appreciate you leaving your feedback as it is important to us. We hope that you will choose to stay with us again. Best regards

8/10 Good

Bremetria

Business traveler
Liked: Cleanliness, staff & service
Everything was ok, but the room did had a refrigerator or microwave.
Stayed 1 night in Jan 2024
Response from Philnetra Jackson on Feb 9, 2024
Hello Bermetria,We apologize for your less than perfect stay and we appreciate your feedback as it is important to us to ensure that each guest experience is a great experience.

4/10 Poor

Louise

Stayed 1 night in Jan 2024
Response from Philnetra Jackson on Mar 9, 2024
Thank you, Louise, for leaving your rating. We apologize for a less than perfect experience. We hope that you will stay with us again to give us the opportunity to earn a higher rating.

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Evelyn

Stayed 1 night in Jan 2024

10/10 Excellent

Tawanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We love this hotel. All of the Historic Pictures. The service was excellent as usual. The sofa was a little stiff but I know it’s a new sofa. lol The breakfast is always good. The kitchen staff were so friendly. I have no complaints
Stayed 2 nights in Jan 2024
Response from Philnetra Jackson on Feb 9, 2024
Hello TawandaThank you for your feedback and choosing to stay with us! Your opinion matters to us and we would love to have you stay with us again. Best regards

10/10 Excellent

Patrick

Stayed 1 night in Jan 2024

10/10 Excellent

Chenée

Stayed 1 night in Jan 2024

6/10 Okay

Lindsey

Stayed 1 night in Jan 2024

10/10 Excellent

Anthony

Stayed 1 night in Jan 2024

2/10 Terrible

Verified traveler

Disliked: Staff & service
horrible experience.
They will steal your money
Stayed 1 night in Dec 2023
Response from Philnetra Jackson on Feb 20, 2024
Hello Guest,We apologize for your less than perfect experience here at The Tutwiler Hampton Inn and Suites, as we pride ourselves in making every guest experience a great experience on each stay every time. Best Regards,

8/10 Good

Alicia

Business traveler
Liked: Cleanliness, staff & service
The staff was friendly and there was prompt service but the property is what you expect of an old building. Good for persons looking for a bit of charm but there are no modern upgrades and furniture is worn
Stayed 1 night in Jan 2024
Response from Philnetra Jackson on Feb 24, 2024
Hello Alicia, We appreciate your feedback and thank you for taking the time to do so. We are happy that you find our staff friendly and prompt, as we pride ourselves on delivering exceptional customer service to our customers. Best Regards,

10/10 Excellent

Regina

Stayed 3 nights in Jan 2024

6/10 Okay

Tammie

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is nice great location.
Stayed 1 night in Dec 2023
Response from Philnetra Jackson on Feb 24, 2024
Hello Tammie,Thank you for taking the time and leaving your feedback of The Tutwiler Hampton Inn and Suites. We are glad to hear the location of the hotel was a great location for you. We hope to have you stay with us again.Best Regards,

10/10 Excellent

Alma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the architecture that recalls antique and historic design. Very good breakfast and environment. Two things to improve: A/C is very noise and the body gel soap was more water that soap.
Stayed 1 night in Jan 2024
Response from Philnetra Jackson on Feb 24, 2024
Hello Alma,We appreciate you for taking the time to leave us your review. We apologize for your less than perfect stay. We are glad to know that you enjoyed your stay with us and had a very good breakfast and you felt like you were in a good environment. We would love for you to come back and stay with us again.Best Regards

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property
Stayed 1 night in Dec 2023

10/10 Excellent

Debora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Josep M

Traveled with partner
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Jennifer, Oak park

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

NANCY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Philnetra Jackson on Mar 9, 2024
Hello Nancy, thank you for your rating! We hope you come to stay with us again!

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay in downtown Birmingham. Enjoyed the stay.
Stayed 1 night in Dec 2023
Response from Philnetra Jackson on Feb 24, 2024
Hello Robert, Thank you for taking the time to leave us a review. We appreciate you as a guest. We are glad that you enjoyed your stay with us and find The Tutwiler Hampton Inn a great place to stay. We look forward to having you stay with us again.Best Regards,

10/10 Excellent

Justin

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only issue was parking, but they offer valet, so there are other options. Nothing to get upset about.
Stayed 1 night in Dec 2023

10/10 Excellent

Janna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel in downtown Birmingham
Beautiful old building , wonderful place to stay! Unexpected morning breakfast which was good except for eggs - probably Not real eggs but well done over all. Staff is friendly and exceptional. Ice machine not working on floor otherwise all great. Happy stay! Easy win and out with valet parking
Stayed 2 nights in Dec 2023
Response from Philnetra Jackson on Dec 23, 2023
Thank you for staying with us and providing your feedback. We are glad that you enjoyed your stay, and you had a great experience, as we pride ourselves on delivering a great experience with every guest, every stay, every time. We hope that you come back to stay with us on your next visit.

2/10 Terrible

Angel

Traveled with group
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2023
Response from Philnetra Jackson on Dec 23, 2023
Thank you, Angel, for staying and sharing your rating with us!

10/10 Excellent

Marcia

Stayed 1 night in Dec 2023
Response from Philnetra Jackson on Dec 23, 2023
Thank you, Marcia, for staying with us and providing your feedback!