Ratings based on 85 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
91% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler

Air cond didn't work and electricity went out

Posted Aug 8, 2014
Expedia did relocate us. Electric went out in the whole city.
2 out of 5
Recommended
by sam duncan

This traveler left a rating score only Posted May 12, 2014 on Hotels.com
5 out of 5
Recommended
for Personal Event
by W Condon

Excellent place to stay for concerts at Ampitheatr

Posted May 5, 2014 on Hotels.com
Very convenient, nice and clean. Friendly hotel staff.
Comment from Hotel Management
Jul 12, 2014 by renea, Hotel Management
Thank you for staying with us during our renovations, they will be complete in the next two weeks. Make sure you stay with us the next time your in town. To see our new look.
5 out of 5
Recommended
for Families
by Michelle from Indianapolis

Oasis

Posted Apr 1, 2014 on Hotels.com
When we pulled up to the hotel, I was put off at seeing all the construction. When I came in for check-in, I became relaxed. The person at the front desk was very warm and friendly. She offered cold bottled water and snacks. Our room was much larger than expected and I slept like a baby. The free breakfast was okay nothing to write home about. The warm reception and huge room more than makes up for that. I wouldn't mind staying there again to see the results of the reconstruction. I am sure it will look wonderful!
Comment from Hotel Management
Jun 7, 2014 by renea, Hotel Management
Thank you for taking time to complete our review, we are very excited about the renovations, it is going to be a new hotel when completed. Make sure to visit us once the renovations are completed.
3 out of 5
Recommended
for Overnight Stay Before Destination
by A verified traveler

It worked for what we needed

Posted Mar 30, 2014 on Hotels.com
We stayed for one night while on a long road trip. We were surprised when we arrived to find the exterior of the hotel under construction. The indoor pool was also closed. We partially chose this hotel because it had a pool. The room was in need of several updates but was ok.
Comment from Hotel Management
Jun 7, 2014 by renea, Hotel Management
Our hotel is under renovations at this time, only on the exterior of the building. The renovations should be complete by the end of April and the pool open at this time. In the fall we will start renovations on the rooms. Please come back and visit after our renovations are complete we would love to have you see our new and improved hotel.
2 out of 5
Recommended
by Angie Grove from Chicago

Under Construction

Posted Mar 27, 2014 on Hotels.com
Unbeknownst to us travelers, the entire hotel is completely under construction. The pool is closed and the entire place is filthy. I would like a refund.
Comment from Hotel Management
Jun 7, 2014 by renea, Hotel Management
Our hotel is under renovations only on the exterior, the renovations will be complete by the end of April and the pool will be open at that time. Make sure you visit us after are renovations are complete.
2 out of 5
Recommended
for Overnight Stay Before Destination
by Andrew from Nashville

Posted Mar 22, 2014 on Hotels.com
Very disappointed that the pool and fitness center were closed during our visit. This was one of the major reasons we chose the hotel. We were not notified of this prior to our trip or at check-in.
Comment from Hotel Management
Jun 7, 2014 by renea, Hotel Management
Unfortunately our pool and fitness center are part of our renovations that are going on at this time, the renovations should be complete by the end of April and the pool open at this time. Make sure to stop by and stay with us after our renovations are complete.
4 out of 5
Recommended
by A verified traveler

Posted Mar 13, 2014 on Hotels.com
Comment from Hotel Management
Jun 14, 2014 by renea, Hotel Management
Thank you for taking time to complete our review, and visiting our hotel during our renovations.
Comment from Hotel Management
Jun 14, 2014 by renea, Hotel Management
thank you for completeing our review and staying with us during our renovations.
5 out of 5
Recommended
for Personal Event
by Blake from MS

Great place to stay

Posted Feb 23, 2014 on Hotels.com
This hotel gas excellent service, which is what surprised me the most. Rooms are very nice. The free breakfast has a lot of variety.
Comment from Hotel Management
Jun 7, 2014 by renea, Hotel Management
Thank you for the recent comment we strive for excellent service, and to make your hotel your home away from home.
5 out of 5
Recommended
for Families
by Richard from Memphis

Excellent value

Posted Feb 22, 2014 on Hotels.com
Clean, comfortable room. Excellent breakfast (especially in light of the cost of the room - normally one gets donuts and juice!!!)
Comment from Hotel Management
Jun 7, 2014 by renea, Hotel Management
Thank you for your review, we strive to provide great customer service and have a hotel guest will love.