Ratings based on 34 Verified Reviews
They paid and stayed. We double-checked.
4.0 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.7 Hotel condition
They paid and stayed.
Recommendedby Karen from Chicago, IL
Nice staff, great breakfast. Room needed maintencePosted Jul 21, 2014 on Hotels.com
We stayed at this HIE while passing through on our way to Florida. When we got there, we were greeted by a friendly staff and everything was all well until we entered our room. The second we walked into the room, we smelled a strong odor of cigarette smoke in our NON-SMOKING room! In addition, my son spotted a heavy stream of water coming out of the bathtub faucet and it wouldn't shut off. We called down and the lady said that she was the only one there and there were no maintenance people to fix it. Our original room had two queen beds. She offered to move us to the only room available: One king sized bed and a pullout sofa bed. Since we had no other options, we took that room. Other than this issue with the rooms, we enjoyed our stay. It was a decent sleep for a pullout bed. The breakfast was above average. As soon as a certain food was gone, a nice lady would come out and restock it. The employees were nice and breakfast was good. However, the room mishap put a damper on things.
Recommendedby A verified traveler
Posted Jun 15, 2014 on Hotels.com
Recommendedby Mary Ellen
Posted May 27, 2014 on Hotels.com
for Personal Eventby Cumming from Winnipeg. Canada
Reliable hotelPosted Apr 1, 2014 on Hotels.com
Great staff. Some upgrading would improve the overall experience. No issues that marred the stay.
Recommendedby J Hutchison
Posted Aug 20, 2013 on Hotels.com
for Everyoneby A verified traveler
only one issuePosted Aug 12, 2013
Room was fine, breakfast was fine. . .only issue was room was prepaid via Expedia. When my wife checked out, I found out later hotel charged our card for the room. Would prefer to not have to take the time to confirm this mistake is fixed.
for Everyoneby A verified traveler from Omaha, NE
Good hotel in the Birmingham areaPosted Jun 3, 2013
This hotel was an excellent value for the price. Easy access to the interstate. Parking was an issue on the day we were there, and the back lot is not as convenient for access to the hotel. The staff was great and helpful and the breakfast was good.
by A verified traveler
Don't stay here, not worth the costPosted Apr 6, 2013
Although check in went well, check out was horrible. We did not receive our speedy checkout slip under our door as told. The front desk had trouble finding our slip and had to talke The time to look us up. Upon leaving, noticed that trash was overflowing the trash can Unto the entrance walkway. Our room was clean but the sheets were horrible and made Sleeping difficult
by Shannon from Nashville, TN, USA
Trying to cover up something!Posted Feb 24, 2013
Location: very nice
The room was VERY clean and the staff was super nice!!!. BUT I have no idea what smell they were trying to cover up in the hall with that little machine that was plugged in the hall with this ungodly smell coming out of it was nasty. It was like I walked into a room of my grandma's floral perfume. The smell was in the room which made it very unpleasant to try to go sleep.
for Personal Eventby Beth
Posted Jan 7, 2013 on Hotels.com