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out of 57 reviews
“Very nice hotel!”
The hotel was very nice. The room was very spacious and comfortable. The big flat screen TV was nice also. I would definately recommend this hotel as a place to stay.
“would stay again”
convienent to Tuscaloosa and football games...would stay again. Customer service was the BEST!
“Hyatt Hoover -- Nice”
I was very happy with the Hyatt. The room was comfortable and roomy. It was well laid out for a relaxing stay. I thought the channel selection was a little limited on the TV, but otherwise, I would give everything 5 stars.
“Very Nice Hotel, great service”
Hotel staff that I did interact with was extremely helpful. Spotless lobby and room.
“Very Impressed”
I had never stayed at a Hyatt Place. I loved the automated kiosk check-in, but if you prefer checking in at the front desk - they have that too! Huge, clean, comfortable suite room with a huge flat screen TV. I will definitely look for Hyatt Place hotels on future trips!
“everything you could ask for!!”
Freindly staff, clean rooms, free breakfast, plus a small bar for a night cap!
“I highly recommend this Hotel.”
Having stayed longer than I anticipated, I felt right at home. The entire staff could not have been more helpful, courteous, and friendly. I stayed there again two weeks later and was welcomed with open arms. I highly recommend Hyatt Place Hoover/Birmingham.
“Would recommend”
Great location with friendly staff. Wireless access didn't work and air conditioner was tremendously loud. Room layout was very nice and clean. Would stay here again.
“Few Complaints”
I only have two complaints. First, the smell. The hallways that connected the rooms reeked of cleaner. The cleanser used on the linens also overwhelmed. But, the price was right and included a manager's reception with free wine and beer. It also included a free breakfast. The employees were GREAT! My second complaint is something the hotel couldn't fully control. There was a major brawl in the parking lot in the middle of the night.
“Hyatt stay”
I totally screwed up when booking this trip, and booked the previous weekend. As I did not realize this until check in, I thought all was lost and we would be charged for yet another 4 night hotel stay. Much to my surprise, the hotel manager tapped away at his computer and got us into a room without further charges!
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