Ratings based on 656 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Staff was AWESOME!!!

Posted Jul 22, 2015
Overall good. Rooms a little stuffy. I will suggest upgrading to a brand-new linen Some of the women had stains, but then again I'm a little OCD when it comes to Linnen.
5 out of 5
Recommended
for Everyone
by A verified traveler from Tupelo MS

Posted Jul 20, 2015
I have traveled the world and this Hotel was wonderful! It was easy to locate and very accessible. It was surrounded by great restaurants and shopping. The staff was very courteous. The room was outstanding in taste and design. The continental breakfast was delicious. I was very impressed by the overall experience and will stay there again as well as refer to friends and business associates.
3 out of 5
by A verified traveler

Close to shopping and interstate.

Posted Jul 20, 2015
Pros: N/A
Cons: Room cleanliness (carpet) and noisy air conditioner.
Location: Galleria mall.
Air conditioner was very loud and took a very long time for hot water to come on. At check in staff was very friendly but, at check out young man seemed not to be interested in dealing with guest.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 18, 2015
The hotel is ok for a short visit to town but the room need some upgrades
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice neighborhood

Posted Jul 14, 2015
Hotel was clean and ok. We thought we had booked a different hotel that we stayed in 2 years ago so that was the reason we were slightly disappointed. Staff was great and the surrounding area was nice.
3 out of 5
Recommended
for Everyone
by A verified traveler from DFW

Posted Jul 10, 2015
Pros: Free Breakfast is always a pleasing spread with many options. The coffee is great too.
The lobby was pleasant & attractive. However, when I arrived on the third floor and stepped off the elevator the hall smelled stale and kinda funky. Then I entered my room to find the odor even less pleasant than the hallway. Weary travelers don't complain much.
3 out of 5
Recommended
for Everyone
by A verified traveler

Fair

Posted Jul 5, 2015
The hotel was ok, I would give it a 3 or 3.5 star. There was an odor of wet mildew when we entered the room I thought at first that it might have been the carpeting. We began to get runny noses after awhile & upon checking the room we found visible thick mildew on the vents of the ac unit. I left a note with the dirty towel that I had to use to clean the unit, requesting they have maintenance clean or check the units.
5 out of 5
Recommended
for Everyone
by A verified traveler from Summerdale, AL

Very nice hotel

Posted Jul 1, 2015
Pros: Friendly staff - large room - great breakfast
The room was large and clean. The staff went out of their way to assist us. Good breakfast. We will return.
4 out of 5
Recommended
for Everyone
by A verified traveler from Mississippi

Good hotel near the Galleria mall

Posted Jun 15, 2015
Located in a safe area with lots of shopping and dining near the hotel. Close to the interstate just minutes away from downtown.
5 out of 5
Recommended
for Everyone
by A verified traveler from Clanton, AL

Here on business.

Posted May 15, 2015
Location: Perfect for meetings around the Galleria area in Birmingham.
This is my favorite hotel in the Galleria vicinity. Large comfortable rooms with delicious breakfast included. Great location.