Ratings based on 707 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
98% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Carrickfergus

Ideally situated

Posted Mar 27, 2015
Pros: Rooms clean and very comfortable beds. Enjoyed the added touch of chocolate left on bed Hotel well situated and close to local bars and restaurants.
Location: Great location close to the city centre. 10 minute walk for us from New Street Station. Close to Bullring, ICC and museum. Close to brindley place.
Staff very pleasant and welcoming on our arrival. Efficient on checking in and out of hotel. Hotel very clean and comfortable and ideally situated. Short walk away from local attractions, bars and restaurants.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Cardiff

Nice hotel in centre of everything

Posted Mar 26, 2015
Stayed here for 1 night when needed somewhere to stay close to the Barclaycard Arena when going to a concert. Nice, simple yet vibrant and modern hotel. It was just a few minutes walk from the arena with plenty of places to eat and drink along the way, and a short drive to the Bullring shopping centre. Room was spacious and had great facilities and free wifi - couldn't fault the facilities. Only difficulty was finding the car park which is accessed from the street behind the hotel - easy to find if you are aware of this. The hotel staff were helpful in explaining how to get there and were very friendly on check-in/out. The breakfast met our expectations and was just what we needed. Would definitely stay here again if want a nice stay for a good price in a great central location.
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel in a great location for the barvlaycard aren

Posted Mar 15, 2015
Great room Friendly staff Although only a continental breakfast
5 out of 5
Recommended
for Everyone
by A verified traveler

Crufts 2015

Posted Mar 12, 2015
Really comfortable stay. Wouldn't hesitate to book again next year
4 out of 5
Recommended
for Everyone
by A verified travelerfrom england

Fab hotel

Posted Mar 7, 2015
Everything is perfect but wifi signal in room isn't that great. Can't fault it for 2 nights stay. staff friendly.
4 out of 5
Recommended
for Everyone
by A verified traveler

It was Ok

Posted Mar 7, 2015
They could do better with the breakfast. Otherwise it was OK
4 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Short stay

Posted Mar 4, 2015
Pros: Proximity to the ICC (where I was attending a convention)
Cons: Breakfast or at least have some gluten free bread so I can have some toast. All I had was fruit and cheese.
Location: Great location. 10 minute walk from Birmingham New Street and 5-10 minutes from Broad Street.
I only one night at this hotel but I was very pleased with the location, facilities and my room. I could walk anywhere pretty much. I will stay here again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom United Kingdom

Nice hotel

Posted Mar 3, 2015
Pros: Price was ok. Centrally located. Modern.
Very nice hotel situated only 10 minutes walk from New Street station. Room was clean, quite spacious, beds were comfy. Staff were nice and helpful.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location

Posted Feb 23, 2015
Fab time third degree about what I was doing in Birmingham from the staff was a bit much but other than that overall a pleasurable experience
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Bedfordshire

Posted Feb 22, 2015
Great Central hotel for shopping or catching a city show. Hotel was great although those seeking a comprehensive hotel bar will be disappointed. A great hotel and would definitely use again.