“Great hotel”

The check in was friendly and helpfull, the room was large and extremly well appointed. We had drinks in the busy bar before having an excellent three course meal and great bottle of wine. After an equally fab nights sleep the breakfast was also of great quality. Worth a visit!!

“Brilliant”

Nice hotel, very modern and extremely clean. Close to Broad street so walking distance to loads of good bars. Would definately stay here again.

“Shopping Break in Central Birmingham”

Well positioned within walking distance of the town centre / Bull ring / Mainline Railway station. Excellent service, good clean room with plenty of space. Food was excellent - despite the numbers of guests staying during our pre Christmas break. Car park adjacent - but dont use as expensive - use the large Council run facility over the road!.

“Not impressed with hotels that allow dogs to stay in guests rooms, when dogs bark all night long”

The Hotel was a nice surprise at first and the staff were very friendly and helpful. However, what I was NOT made aware of is the Hotel allows guests to bring their dogs. Unfortunately, i was near one such selfish guest who was unable to keep her two dogs from barking until midnight. I was in a suite on the top floor, and do nt expect to be next to a kennel. Perhaps the Hotel should restrict the dogs and their owners to one floor in the hotel of like minded people. The other problem I found was the Housecleaning "forgot" to make-up my room. Rather odd???

“Room is in need of cleaning/redecoration”

Nice large room (one bed suite), spoiled by wine stains on floor, cigarette burn on sofa, mildew in shower cubicle and two bulbs not working. Staff were friendly and room service was reasonable priced and decent quality.

“Disappointing”

Room was smelly. Welcome at check-in was good and hotel location excellent. Couldn't get appointment in spa at all so book well in advance of your stay if you want to use it. Food in restaurant disappointing.