Ratings based on 289 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
91% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

great location for catching planes

Posted Apr 17, 2014
Pros: location and general comfort
Cons: porter service from hotel over to airport
Location: next to airport
I only stayed one night, but the room was great, and room service breakfast was served right on time, and was exactly what I had ordered.
4 out of 5
Recommended
for Everyone
by Mark from Plymouth

Ideal hotel for airport and NEC

Posted Apr 13, 2014
Very helpful and organised staff. Easy to get to and a very pleasant stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Does what it says on the tin

Posted Apr 12, 2014
As it says. Close to the NEC which we wanted. No noise in the hotel from the airport. Very nice breakfast. Only down side the room was far too small for 2 adults and 2 children couldn't move around and hot at night. Room needed a revamp and strange having a separate toilet and bathroom.
5 out of 5
Recommended
for Everyone
by Nick from Beds

Great location and excellent value

Posted Apr 7, 2014
Pros: Value, location,service and food.
Cons: The pillows.
Location: Opposite airport, therefore restaurants, and the LG Arena.
We stayed for a concert at the LG Arena. Transport was very easy via the skyrail opposite in the airport and parking close in the airport medium and short stay (subsidised rate of £16 for 24 hours). The bar and restaurant were superb. The burger may just be the best I have ever had and the service superb. I would certainly recommend to anyone as an extremely good value venue on the Top Secret deal for concerts or airport travel.
2 out of 5
by A verified traveler

Excellent location for NEC

Posted Apr 7, 2014
Room tired, dated and strongly smelt of cigarette smoke... Upon arrival the check in desk were queuing out of the door, mostly to enquire about the parking system as it's very unclear that it is an additional £16 to park in the airport short stay car park.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel at the airport/Train station and NEC!

Posted Mar 31, 2014
Pros: Everything!
Cons: The cost of the breakfast buffet was quite expensive when compared to all the other food available. Individual options such as cereal, toast, cooked b
Location: Explained above I feel. But easy access to Air an drai connections and the NEC.
Great room, great food, great value, great staff. Right at the airport with free link to the train station taking 5mins at the most and the NEC is right next to the train station. Ideal.
5 out of 5
Recommended
for Everyone
by A verified traveler

novotel birmingham

Posted Mar 28, 2014
Pros: everthing
Cons: nothing keep up the good work
Location: on the door step of the nec
the hotel is in a excellent location next to the airport were you have a clean hotel with good food and good staff
4 out of 5
Recommended
for Everyone
by scoottie from Wales

Perfect for early flights as so close to airport .

Posted Mar 14, 2014
Pros: Friendly staff. Close proximity to airport. ' wheels ' friendly
Location: The main benefit for our trip was the close proximity to the airport and good disabled access from the train station.
Easy access for mobility scooter.So close to airport it makes life so easy as a flight stopover.Clean comfortable room. Helpful staff.Good access inside hotel including lift which easily transported scooter , rider and companion with luggage.Efficient check in with helpful staff. We had an enjoyable stay which allowed our holiday to get off to a calm and easy start.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very convenient for Airport and NEC

Posted Mar 14, 2014
Cons: Did not have any real Ale.
very convenient location, straight over the road from airport.
3 out of 5
Recommended
for Everyone
by Tim from Kent

A typical airport hotel.

Posted Mar 12, 2014
Pros: Reception staff were knowledgeable, helpful and courteous. Room was basic but comfortable. Bar and reception area was smart and comfortable.
Cons: The room was a little tired.
I stayed for two nights over a weekend and found the hotel OK but nothing special, average at best. The room was comfortable and in a quiet location but the fixtures and paintwork etc. did look a little tired in places.