Ratings based on 330 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
95% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
3.8 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice new clean facilities

Posted Jan 10, 2015
Very comfortable stay. Would definitely stay again.
3 out of 5
Recommended
for Everyone
by A verified traveler

Good for couple's

Posted Dec 8, 2014
Stay was OK, good for a short stay as clothes space was very limited. Staff was very friendly and helpful with a smile.
1 out of 5
by A verified travelerfrom cowbridge

Terrible service

Posted Nov 25, 2014
First of all, champagne was bought from the hotel in over the phone and arranged to be in our hotel Room upon arrival... It was not there. Wee arrived at 12.30 and it wasn't in our room Untill half 4. Second complaint is we called reception for extra pillows and glasses to be sent to our room, we waited 2 hours and nothing came. I called again and they said they would "look into it" and the items would be with us soon, I rang for a third time and the staff member said a member of staff was on his way to our room... He did not arrive until 30 mins later! Third of all we were disturbed sunday morning 3 times by cleaning staff! Entering out room whilst we were in bed! Staff were unhelpful and didn't apologise once. Will not be saying here again, feel completly robbed for 120 pound a night. Wasn't 20 quid!
4 out of 5
Recommended
for Couples
by Nicang

This traveler left a rating score only Posted Oct 25, 2014 on Hotels.com
4 out of 5
Recommended
by Christerfrom Sverige

Bra service

Posted Oct 25, 2014 on Hotels.com
Prisvärt hotell med bra service
4 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Funky city centre hotel

Posted Oct 20, 2014
Staff very polite and helpful, enjoyed a game of pool in the evening over a beer (they have two tables) with my Birmingham-based client. Would recommend this hotel for business (or pleasure). Not situated in the best part of town, but I wasn't there for the view. Good price too. I'd stay there again for sure.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Amsterdam

leuke verlichting

Posted Oct 18, 2014
Pros: De sfeer en de inrichting
Cons: De afstandbediening continue checken
De afstandbediening werkte niet zo goed. Films waren top
5 out of 5
Recommended
for Business Travelers
by Dieterfrom Germany

Nice, friendly, close to shopping area, good style

Posted Oct 17, 2014 on Hotels.com
Nice hotel close to the very big Bullring shopping center and chinatown area. Reception is in the bar counter integrated. Missing sign for it but practible. Eating area and relacing zone is in the first floor. Very good relaxing style. Nice is the feature you can use Pinball(Flipper) and Pool Billard free of charge. Free of charge parking area is very limited. All in all nice and friendly. Booked already 4 times there.
4 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Oct 15, 2014 on Hotels.com
4 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Oct 8, 2014 on Hotels.com