Ratings based on 104 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by Robin from AL

Plush and comfortable

Posted Oct 12, 2013
There was an error in our room and the staff placed us in a larger room that had a King size bed. The view overlooked the pool and the room was excellent. It was a great place to stay and very accommodating!
4 out of 5
Recommended
for Everyone
by A verified traveler

Soccer Tournament Stay

Posted Oct 7, 2013
Pros: The look and feel is nice.
Cons: Service
The hotel is very nice on the inside and out. The food is slightly above average and the service is fair. Maid service on the other hand was poor. Our room wasn't cleaned until 6pm on the Saturday after our Friday check in. The sheets were not changed and the amenities were not updated.
5 out of 5
Recommended
by Benjy from Louisiana

Amazing place! Slightly off the beaten path.

Posted Sep 27, 2013 on Hotels.com
An amazing place to stay at. Beautiful inside and out.
5 out of 5
Recommended
for Couples
by A verified traveler

Posted Aug 28, 2013 on Hotels.com
not many places better to stay
5 out of 5
Recommended
for Everyone
by Eddie from Alabama

Very nice hotel and very professional staff

Posted Aug 19, 2013
Pros: Everything
Cons: More spa times, if possible. We tried to book a spa the night before but were told they were booked up. Advice: book spas ASAP.
Location: The city of Hoover has many restaurants, lots of shopping, etc.
My wife and I stayed at the Renaissance for our 6th wedding anniversary. The only bad experience was the weather. The staff made sure that our experience was pleasant from the moment we checked in until we left
4 out of 5
Recommended
by Wayne from Nashville

Big Hotel

Posted Aug 11, 2013 on Hotels.com
Nice big and newish. My main problem was why would you put cheap rubber pillows on the beds ? The restaurant was OK, good service but not great food for the price although the wine selection was very good.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel for everyone

Posted Aug 11, 2013
Lovely hotel for families and couples, really enjoyed our stay
5 out of 5
Recommended
for Couples
by Starr from Birmingham, al

I love this place!

Posted Jul 16, 2013 on Hotels.com
We had a great time, everything was available at our fingertips. We can not wait to come again!
5 out of 5
Recommended
by Paul B from Alabama

A very special stay!

Posted Jun 21, 2013 on Hotels.com
One night stay, but very special. Great facility both inside and out. Something for everyone---golf, tennis, swimming, biking, etc. Well trained and helpful staff in all positions. Excellent food, especially the breakfast buffet. Lots of variety and all well prepared. Can't go wrong with Ross Bridge!
5 out of 5
Recommended
for Everyone
by A verified traveler from Tupelo, MS

Unbelievable Hotel but time for upgrade in rooms.

Posted Apr 5, 2013
Pros: Breakfast, Outdoor activities, Firepits on patio.
Cons: Rooms not as plush as I would have thought.
Location: Very nice. Voted as one of the top communities in US.
Unbelievable breakfast. Rooms are comfortable, they just don't match the rest of the hotel which is Very Nice. Beds, Carpet, etc. need a little upgrade. Grounds are nicer than any place we have stayed.